Field Service Engineer jobs in Kentucky

Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Field Engineer 4
  • Abacus Service Corporation
  • Louisville, KY CONTRACTOR,FULL_TIME


  • JOB ID: 1382 (Open Positions - 1 )

    Company Name

    Client

    Experience

    0 - 40 Years

    Hire Type

    Contractor

    Contract Type

    Contract Only

    Pay Type

    Hourly

    Standard Hours Per Week

    40.00

    Exemption Status

    Non-Exempt

    TECHNICAL SKILLS

    Must Have

    LOCATION INFORMATION

    4901 Crittenden Drive, Louisville, Kentucky 40209
    4901 Crittenden Drive, Louisville, Kentucky 40209

    Louisville Kentucky 40209

    CUSTOM FIELDS

    Client Reference ID Number

    UIS2JP(phone number removed)
    Client Project

    Field Engineer
    Remote Position

    No
    US Citizenship Required

    Yes

    JOB SUMMARY

    This job req is subject to...

    JOB DESCRIPTION
    This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of service

    End Client: Client/Dell - Dell certifications are required once an offer is extended and prior to candidate starting work. These are free of cost to the candidate!

    Please refer to the rate range chart below / RATE MUST BE INCLUDED ON THE RESUME OR IT WILL NOT BE CONSIDERED

    Fed Ex Address: 4901 Crittenden Drive, Louisville, KY

    Driving Role / Weekly Mileage: 250 - 350

    Vaccination Requirement: Vaccination is NOT required

    Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard Client mileage.

    Prescreen Questions: MUST HAVE ON TOP OF EVERY RESUME

    1. How many years of Computer Hardware Repair Field experience do you have?

    2. Within the last 2 years how many Motherboards have you replaced?

    3. Within the last 2 years how many LCD's have you replaced?

    4. How many years of experience do you have diagnosing Dell laptops and PC's?

    5. Are you A Certified? (A certification is required by the client. Selected candidates who do not already have their A certification will have 90 days after their start date to become certified, or be subject to termination.)

    FE 4 Job Description:

    As a Field Engineer 4, you will work in a highly directed environment.

    Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.

    You will also perform other non-troubleshooting duties.

    Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.

    Responsibilities:

    PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment

    Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script

    May perform routine installs, moves, adds and changes as part of a directed team, including:

    Complex desktop and laptop break fix work

    Whole unit replacement

    Simple desktop printer fixes

    Load software with a script

    General Job Information:

    Candidate will be taking PC hardware break fix calls at various locations.

    Must have reliable transportation.

    Must be able to pass drug and background screening.

    Must be able to complete required product training.

    Required Skills :

    DELL Desktop PC, Install/Support, Expert

    A Certification

    Screening Requirements:

    Must be able to pass drug and background screening.

    Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL BE REJECTED!!!

    DIRECTIONS: Recruiters/Suppliers MUST ask the candidate these questions below and write down EXACTLY what they answer. Do NOT make any corrections to their answers regardless if they are right or wrong. If any questions are left blank or you do not add the general/technical questions to the resume, the resume WILL be rejected!

    General Questions: MUST BE INCLUDED WITH RESUME SUBMISSION

    Full Legal Name (name that appears in driver's license)

    Are you eligible to work in the US?

    What is your zip code of residence?

    Do you have a working printer at home?

    Extensive driving is a requirement of this position. Are you willing and able to drive 2 to 3 hours to deliver services to one of your customers?

    This position requires a substantial amount of administrative work (via iPhone), such as real-time reporting of your time and location and documenting your activities in the ticketing system for each service call. Is this something you will have an issue with?

    Have you ever worked for Client? If yes, please provide the dates and reason for leaving.

    If your car breaks down, what is your backup plan forgetting to work or traveling to a customer to provide services? (Uber, Lyft or public transportation are not acceptable as a backup plan.)

    Occasionally you may be required to work beyond the end of your planned shift (for example, to work past 5:30 pm). Are you willing to work late on short notice? (Overtime compensation will be provided as required by local, state, and federal law.)

    Do you have a reliable computer and a high-speed internet connection at home that you can use for work?

    The dress code for this position is business casual, which means wearing dress pants such as slacks or khakis, a collared shirt (tucked in), and dress shoes. No casual or athletic attire is permitted, which includes jeans, hats, caps, t-shirts, tennis shoes, construction-type boots, un-tucked shirts, hoodies, and thermal sweatshirts. Are you willing and able to comply with this dress code?

    Obtaining Dell computer certification is a requirement for this position. These certs will COST you NOTHING, and are done after the interview (if you are selected) on your own computer at home, open book. Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes. Will there be any issue with this requirement?

  • 10 Days Ago

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Field Service Engineer
  • Lexair, inc.
  • Lexington, KY FULL_TIME
  • About Lexair Inc. For over 44 years, Lexair Inc. has ranked as a World Class Manufacturer of Fluid Power Products, Compressors, and Machine Tool Accessories. We are proud to be a privately held, Ameri...
  • Just Posted

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Field Service Engineer
  • Archaea Energy
  • Ashland, KY FULL_TIME
  • Job Description:Archaea Energy is seeking Field Service Engineers for our Landfill gas to Renewable Natural Gas sites in the Mid-West and West Coast.Monday - Friday 8am - 5pm, The schedule is subject ...
  • 2 Days Ago

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Field Service Engineer - Kentucky
  • JTEKT MACHINERY AMERICAS CORPORATION
  • , KY, KY FULL_TIME
  • The Field Service Engineer has the primary responsibility of providing installation, troubleshooting, diagnostic, repair, and maintenance support with total customer satisfaction in mind. This individ...
  • 6 Days Ago

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Field Service Engineer
  • SST Direct
  • Louisville, KY FULL_TIME
  • DIRECT HIRE: A high-tech company with a history of delivering innovative laser technology solutions to Automotive, Aerospace, Medical and the Scientific research communities. Our team members are moti...
  • 22 Days Ago

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Field Service Engineer
  • CACI
  • Fort Campbell, KY FULL_TIME
  • Field Service EngineerJob Category: Engineering and Technical SupportTime Type: Full timeMinimum Clearance Required to Start: TS/SCIEmployee Type: RegularPercentage of Travel Required: Up to 25%Type o...
  • Just Posted

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Field Service Engineer
  • Alstom
  • New York, NY
  • Req ID:452415 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufactu...
  • 4/18/2024 12:00:00 AM

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Field Service Engineer
  • Synerfac Technical Staffing
  • Graham, NC
  • Job Description Job Description Our client is a leading water purification system design, installation, and maintenance ...
  • 4/16/2024 12:00:00 AM

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Field Service Engineer
  • Leidos
  • Dublin, IE
  • Description The Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos’ comprehensive suite of fully...
  • 4/15/2024 12:00:00 AM

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Lyophilizer Field Service Engineer
  • GEA
  • Janesville, WI
  • Responsibilities / Tasks A Lyophilizer Field Service Engineer assists and performs the installation, start-up, commissio...
  • 4/14/2024 12:00:00 AM

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Field Service Engineer
  • Leidos
  • Pearl Harbor, HI
  • Description Aloha from Leidos!!! Are you ready for your next career challenge? The Digital Modernization Sector at Leido...
  • 4/8/2024 12:00:00 AM

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Field Service Engineer
  • Leidos
  • Dublin, IE
  • Description The Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos’ comprehensive suite of fully...
  • 4/2/2024 12:00:00 AM

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Field Service Engineer
  • Leidos
  • Pearl Harbor, HI
  • Description Aloha from Leidos!!! Are you ready for your next career challenge? The Digital Modernization Sector at Leido...
  • 4/2/2024 12:00:00 AM

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Field Service Engineer - Hyderabad
  • Leidos
  • Hyderabad, TS
  • Description Field Service Engineer Hyderabad SUMMARY: Duties and responsibilities will include performing a wide variety...
  • 1/23/2024 12:00:00 AM

Kentucky (/kənˈtʌki/ (listen) kən-TUK-ee), officially the Commonwealth of Kentucky, is a state located in the east south-central region of the United States. Although styled as the "State of Kentucky" in the law creating it, (because in Kentucky's first constitution, the name state was used) Kentucky is one of four U.S. states constituted as a commonwealth (the others being Virginia, Pennsylvania, and Massachusetts). Originally a part of Virginia, in 1792 Kentucky became the 15th state to join the Union. Kentucky is the 37th most extensive and the 26th most populous of the 50 United States. Ke...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Engineer jobs
$61,248 to $75,024

Field Service Engineer in Columbus, MS
To be successful in your application to this exciting opportunity as the Field Service Engineer, we are looking to identify the following on your profile and history.
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