Field Service Engineer jobs in Champaign, IL

Perform product installations and provide training or other technical assistance to customers.

• Travel to customer site for project installations, upgrades, or maintenance.
• Complete accurate detailed trip and expense reports.
• Provide customers with troubleshooting via telephone or email.
• Assist with customer orders.
• Provide technical training to customers.
• Perform factory and final acceptance with customer personnel.
• Maintain up-to-date customer files in database.
• Assist with quality verification, and research and development of products.
• Other duties as assigned
• Incorporate the principles of Frasca's Mission, Vision, and Values into all aspects of performing job duties.
• Promote progress by integrating company policy and using initiative to recommend change.
• Comply with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Safety & Training Coordinator.
• Comply with all quality policies and procedures. Report quality deficiencies.
• Communicate with customers and other departments.
• Master and continue to perform essential functions of field service engineer role.
• Mentor and assist other field service engineers.
• Assist Supervisor Customer Service as needed.
• Other duties as assigned.
  

• Associate's degree from college/tech school (2 yr)

• 1-5 years

• Computer
• General office equipment
• Forklift
• Electronic test equipment
• Multimeter

• Office and Manufacturing Environment
• Frequent travel