Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Job Overview:
premier independent heavy equipment/truck repair company looking to add a talented motivated team member to our shop.
Responsibilities:
- Perform routine maintenance tasks, including oil changes, and filter replacements
- Diagnose and repair mechanical issues, such as engine problems, transmission malfunctions, and brake failures
- Inspect vehicle systems, including electrical, cooling, and exhaust systems, to identify any potential issues
- Use diagnostic tools and equipment to accurately diagnose problems and recommend appropriate repairs
- Assemble and disassemble vehicle components for repair or replacement
- Test drive vehicles to ensure proper functioning after repairs are completed
- Keep accurate records of all maintenance and repairs performed
Qualifications:
- High school diploma or equivalent
- Proven experience as an Diesal Mechanic or similar role
- Proficient in using hand tools and diagnostic equipment
- Familiarity with electrical systems and troubleshooting techniques
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Valid driver's license with a clean driving record
Preferred Skills:
- Tech degree or 2 years in a dealership setting
- Experience working on heavy equipment or class 8 truck
If you are a skilled Diesel Mechanic looking for a challenging role with opportunities for growth, we encourage you to apply. Join our team of dedicated professionals who are committed to providing exceptional service to our customers.
Job Types: Full-time, Part-time
Pay: $20.00 - $45.00 per hour
Experience:
License/Certification:
Ability to Commute:
Ability to Relocate:
Willingness to travel:
Work Location: In person