Field Service Director jobs in Santa Rosa, CA

Welcome to Service Station Systems, Inc. (SSS), where our commitment to safety, expert service, and complete customer satisfaction drives everything we do. We operate within the fuel industry, servicing not only gas stations, but also any location where fuel systems are present. Our team of experts specializes in installing and maintaining primary fuel pumps and dispenser manufacturer’s equipment, as well as providing spill containment maintenance. We also service electronic point of sale systems, and other electronic devices and systems commonly found at service stations. Our comprehensive service offerings extend to include air quality and environmental testing through our dedicated compliance department. Many of the systems and equipment we service and maintain are integral to your daily life.

Joining our team at SSS means embarking on a rewarding career in a stable industry. We offer competitive pay that rivals fields requiring formal education, licensure, or trade schooling. SSS prioritizes your career development, covering the costs of job-related training, certifications, and ongoing learning to ensure you are an expert in the field. With over 35 years in the industry, our success speaks to our commitment to longevity and growth. Safety is a top priority, with extensive training and protocols in place to keep you safe on the job. Join us as a Field Service Technician and discover a fulfilling career where your work is in high demand, and you're supported by a dedicated team and company that values your professional growth and success.

Job Details:

• $26-$28 an hour to start, with $2-$3 an hour conditional increase within 12 months.
• Reports to: Santa Rosa, CA location
• Shift: Sunday – Thursday (nights) & Tuesday-Saturday (nights)

Job Duties (Training is provided):

• Perform routine maintenance on fuel dispensers (Wayne, Gilbarco, etc.), including replacing nozzles and breakaway hoses.
• Use hand tools (wrenches, sockets, screwdrivers) and power tools (drills) for maintenance tasks.
• Troubleshoot and repair fuel dispenser leaks, such as leaking nozzles, pumps, valves. Replace O-rings, gaskets, and basic piping fixtures.
• Assist with tank monitoring and sump pump operations. Install or replace sump pumps.
• Perform pressure testing, replace meters, filters and faulty sensors.
• Troubleshoot and resolve electrical issues at dispensers or Point of Sale (POS) systems. Replace electrical components and perform basic voltage measurements using a voltmeter/multimeter.
• Follow job documents and safety protocols, take detailed job notes and update relevant systems with laptop or ipad. Set up safety equipment and barricades as needed.
• Maintain a well-organized and fully stocked company vehicle, ensuring it is clean and functional.
• Drive to customer sites and shop locations daily, with occasional overnight stays (paid).

*This job duties list is not exhaustive. You will be trained and certified as your career progresses to do more advanced technical work related to servicing the fuel industry.

Your Qualifications:

• Mechanical Skills – experience and knowledge of hand tools of all kinds (wrenches, sockets, screwdrivers) and some basic power tools (drills) is required.
• Basic Computer Skills – ability to use laptops and other electronic devices (iPad, phone) proficiently is required.
• Experience in related industries is a plus (construction, automotive, manufacturing, warehouse, HVAC, electrical, maintenance, etc.). Hobbies related to mechanical, automotive, electrical, carpentry, etc. are relevant for the role.

*No formal education, trade school licenses or certifications are required for the role.

Who You Are:

• Reliable & Punctual – we can count on you to be here and on time each day.
• Willing to learn anything – you see learning as career progress opportunities.
• Hard Worker – nobody has to micromanage you to get work done.
• Good Communicator – written and verbal. Communication is key to teamwork.
• Customer Service Focused – your goal is to help people with the work you do.
• Problem Solver – you think critically and find efficient solutions to problems.
• Detail Oriented – you ensure notes are accurate and learn quickly from mistakes.

Benefits

• Employee Owned Company – you earn company stock that vests over time (ESOP)
• Fully paid training and certifications to progress your career in our industry.
• Company vehicle fully stocked with equipment and tools.
• Employer sponsored Medical, Dental, Vision, Life, and Long-Term Disability plans.
• Health Reimbursement Account (HRA) funding to use on healthcare expenses.
• 401k Match Program
• PTO Program
• Referral Bonus Program & Costco Membership reimbursement

Equal Employment Opportunity

Service Station Systems, Inc. is committed to a diverse and inclusive workplace. We’re an equal opportunity employer, which means everyone, regardless of their race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status, has the opportunity to be considered for employment. We’re all in this together!

Job Type: Full-time

Pay: $26.00 - $28.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 5x8
• 8 hour shift
• Holidays
• Night shift
• Overtime

Work setting:

• In-person

People with a criminal record are encouraged to apply

Work Location: In person