Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Welcome to Service Station Systems, Inc. (SSS), where our commitment to safety, expert service, and complete customer satisfaction drives everything we do. We operate within the fuel industry, servicing not only gas stations, but also any location where fuel systems are present. Our team of experts specializes in installing and maintaining primary fuel pumps and dispenser manufacturer’s equipment, as well as providing spill containment maintenance. We also service electronic point of sale systems, and other electronic devices and systems commonly found at service stations. Our comprehensive service offerings extend to include air quality and environmental testing through our dedicated compliance department. Many of the systems and equipment we service and maintain are integral to your daily life.
Joining our team at SSS means embarking on a rewarding career in a stable industry. We offer competitive pay that rivals fields requiring formal education, licensure, or trade schooling. SSS prioritizes your career development, covering the costs of job-related training, certifications, and ongoing learning to ensure you are an expert in the field. With over 35 years in the industry, our success speaks to our commitment to longevity and growth. Safety is a top priority, with extensive training and protocols in place to keep you safe on the job. Join us as a Field Service Technician and discover a fulfilling career where your work is in high demand, and you're supported by a dedicated team and company that values your professional growth and success.
Job Details:
Job Duties (Training is provided):
*This job duties list is not exhaustive. You will be trained and certified as your career progresses to do more advanced technical work related to servicing the fuel industry.
Your Qualifications:
*No formal education, trade school licenses or certifications are required for the role.
Who You Are:
Benefits
Equal Employment Opportunity
Service Station Systems, Inc. is committed to a diverse and inclusive workplace. We’re an equal opportunity employer, which means everyone, regardless of their race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status, has the opportunity to be considered for employment. We’re all in this together!
Job Type: Full-time
Pay: $26.00 - $28.00 per hour
Expected hours: 40 – 45 per week
Benefits:
Schedule:
Work setting:
People with a criminal record are encouraged to apply
Work Location: In person
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