Field Service Director jobs in Modesto, CA

Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Field Operations Specialist (Sonora)
  • Communication Service for the Deaf, Inc
  • Sonora, CA FULL_TIME
  • Description

    The Field Operations Specialist provides community-based services and participates in outreach initiatives for the state of California's Deaf and Disabled Telecommunications Program. This position works in conjunction with Field Advisors (FAs) and Outreach Specialists to assist in providing exceptional services for the statewide Telecommunications Program. Field Operations Specialists work in both capacities, educating the community about programs and services, and working directly with customers regarding the types of equipment, its functionality, relay services, and the CTAP application process with the Deaf and Disabled communities in California. Services will be provided through videophone, messaging, text, and in person, in the office, at a designated community place, or the consumer’s residence, depending upon need and safety.

    Requirements

    • Plan, develop, implement, and evaluate message strategies that meet California's Deaf and Disabled Telecommunications Program and goals
    • Provide marketing and communications expertise in developing online materials such as website content, video content, social media posts, and blogs
    • Produce content in American Sign Language (ASL) that is culturally relevant, linguistically appropriate, and accessible for deaf and disabled communities’ consumption
    • Works with recipients toward the familiarity and selection of accessible telecommunication equipment, including specialized equipment orders, and telecommunications options
    • Provides recipient support services (e.g., installing equipment, training on equipment features, follow-up services) for maximum ease of use and access
    • Gathers input and insights from the community, including the administration of focus groups and surveys, to evaluate existing resources, barriers, and areas of improvement
    • Responds efficiently to customers and develops relationships by ensuring they feel supported and valued
    • Provides technical assistance, education, and cultural-specific resource training with consumers and various community organizations that serve consumers who are deaf, hard of hearing, deaf-blind, have hearing loss, or are disabled
    • Records accurate documentation and reporting per State requirements, including services provided, referrals, and follow-up as needed
    • Acknowledge and adhere to all DDTP Privacy Policy and Information Security protocols
    • Other duties as assigned

    To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:?

    • Familiarity with, or ability to learn telecommunication access options, accessible telecommunication equipment (i.e. TTY, amplified phone, CapTel, alerting signalers, cell phone amplifiers, iDevices, phone features for visual or speech impairments), and know how to fit individuals with the necessary equipment
    • Familiarity with local, state, and national resources for the deaf, deaf-blind, and hard of hearing population
    • Ability to utilize language, social, and cultural sensitivity to engage with California’s diverse populations
    • Favorable consumer-relations skills and personality patterns for representing CSD, DDTP, and CPUC well within the deaf/hard of hearing community, elderly population, service providers, and vendors
    • Superior multi-tasking, organizational, record-keeping and time-management skills
    • Ability to innovatively strategize, problem solve, and implement system change advocacy for deaf/disabled people.
    • Ability to?enter and work in consumer homes, including ascending/descending stairs and navigating around furniture (e.g., positions self under/around furniture or moving about)
    • Ability to effectively manage and cultivate relationships with prospective and existing partner organizations
    • Highest regard for confidentiality

    Qualifications

    • Bachelor’s degree in a related human service field or equivalent professional experience
    • Two years of professional experience working supporting deaf, hard of hearing, deaf-blind, or disabled customers
    • Two years of professional experience in one of the following settings or equivalent combination: advocacy, marketing, and/or communications.
    • Bilingual in ASL or another language
    • Excellent oral, visual, and written communication skills
    • All offers of employment are contingent upon clear results of a thorough background check and drug screen
    • Valid Drivers' license with a clean driving record required
  • 5 Days Ago

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Medical Director
  • Riggs Ambulance Service
  • Merced, CA FULL_TIME
  • MEDICAL DIRECTOR POSITION Sierra Medical Services Alliance (SEMSA) is seeking a talented, energetic Medical Director to lead our clinical team. The Medical Director will advise and direct clinical ser...
  • 1 Day Ago

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Director of Clinical Operations
  • Riggs Ambulance Service
  • Merced, CA FULL_TIME
  • Position Title: Director of Clinical Operations Department: Clinical Operations Reports to: Medical Director POSITION PURPOSE AND SUMMARY This position is responsible for the administration and ongoin...
  • 22 Days Ago

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Field Service Technician
  • Office1
  • Oakdale, CA FULL_TIME
  • At Office1, we leverage our "winning triangle" to create an unparalleled company culture. We align our commitment to our customers with our employee goals. We understand that our employees enable our ...
  • 16 Days Ago

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Field Service Technician
  • Office1
  • Oakdale, CA FULL_TIME
  • At Office1, we leverage our "winning triangle" to create an unparalleled company culture. We align our commitment to our customers with our employee goals. We understand that our employees enable our ...
  • 16 Days Ago

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Shop / Field Service Technician
  • Office1
  • Oakdale, CA FULL_TIME
  • At Office1, we leverage our "winning triangle" to create an unparalleled company culture. We align our commitment to our customers with our employee goals. We understand that our employees enable our ...
  • 20 Days Ago

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0 Field Service Director jobs found in Modesto, CA area

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Insurance Sales Agent - No Cold Calls, 1 on 1 Coaching, Remote
  • Clarks Financial Services
  • Modesto, CA
  • Why Work Here? Have your Life & Health insurance license, or willing to pass a test to earn it? Put it to work today, ge...
  • 4/25/2024 12:00:00 AM

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Behavior Analyst, Vacancy CL-12-25, (REPOST) DEADLINE: Until Filled
  • California Department of Education
  • Modesto, CA
  • About the Employer Working at the Stanislaus County Office of Education (SCOE) is an enriching experience, driven by a c...
  • 4/25/2024 12:00:00 AM

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Marketing Project Specialist
  • Stanislaus Foods
  • Modesto, CA
  • Position Title:Marketing Operations Project Specialist Reports to: Director Department: Marketing Classification: Full-t...
  • 4/24/2024 12:00:00 AM

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Sales Director, Marketing Outreach and Enrollment
  • WelbeHealth
  • Modesto, CA
  • WelbeHealth’s PACE (All-Inclusive Care for the Elderly) program provides seniors with the opportunity to continue living...
  • 4/23/2024 12:00:00 AM

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EXECUTIVE DIRECTOR
  • FAMILY PROMISE OF MODESTO
  • Modesto, CA
  • Job Description Job Description We are currently looking for a new Executive Director (ED) with strong management, progr...
  • 4/23/2024 12:00:00 AM

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Chief Financial Officer
  • Community Hospice
  • Modesto, CA
  • Job Description Job Description At Community Hospice & Health Services you will find a family-based and compassionate wo...
  • 4/23/2024 12:00:00 AM

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Chief Business Official (CBO)/Director of Fiscal Services-2024/2025 Position # 300003
  • Keyes Union School District
  • Keyes, CA
  • Job Summary Under the general supervision of the Superintendent, serves as the senior administrative officer of the Busi...
  • 4/22/2024 12:00:00 AM

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Grants Accountant
  • CALIFORNIA RURAL LEGAL ASSISTANCE INC
  • Modesto, CA
  • Job Details Salary Range $68,000.00 - $82,000.00 Salary Description About CRLA: California Rural Legal Assistance, Inc. ...
  • 4/21/2024 12:00:00 AM

Modesto /məˈdɛstoʊ/ (Spanish for "modest"), officially the City of Modesto, is the county seat and largest city of Stanislaus County, California, United States. With a population of approximately 201,165 at the 2010 census, it is the 18th largest city in the state of California and forms part of the Modesto–Merced combined statistical area. The Modesto Census County Division, which includes the cities of Ceres and Riverbank, had a population of 312,842 as of 2010[update]. Modesto is located in the Central Valley, 90 miles (140 km) north of Fresno, 40 miles (64 km) north of Merced, California, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Director jobs
$169,931 to $215,745
Modesto, California area prices
were up 2.5% from a year ago

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