Field Service Director jobs in Lowell, MA

Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Field service technician
  • Hobart Service
  • Burlington, MA FULL_TIME
  • Field Service Technician (FT)

    Company Description :

    Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions.

    We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, giving back to the communities where they live and work, and demonstrating the ITW values of Integrity, Simplicity, Trust, Respect, and Shared Risk.

    Job Description :

    Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service.

    • You will work with customers to electrically / mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment including cooking, food preparation, ware washers, weigh wrap, baking, and refrigeration.
    • You will typically leave from home each morning and work with minimal direct supervision at customer sites.
    • You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

    What you’ll bring to the table :

    • An accredited High School Diploma or GED with 0-2 years of mechanical and electrical experience.
    • You should be able to work Overtime and On-Call as required.
    • You must be able to attend our industry-leading training at our corporate headquarters in Troy, OH.

    Why work for us?

    • Competitive pay.
    • Great insurance options with low premiums.
    • Paid vacation and holidays.
    • 401K with company match.
    • Extensive on-the-job, online, and classroom training.
    • Service vehicles, uniforms, and safety equipment were provided.
    • Safety-conscious work environment.

    Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

    If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.

    hr@hobartservice.com to request assistance. No other requests will be acknowledged.

    ITW is an equal-opportunity employer. We value our colleagues’ unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

    As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

    All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local laws.

    About Hobart Service :

    At Hobart Service, people and food are our passion. We believe great food brings people together, and the relationships we share feed our inspiration to be the best we can be for one another.

    As a food equipment service provider, we’ve been dedicated for more than a century to supporting those who are passionate about creating great food and inspired by the people they serve.

    We are committed to providing reliable service and expert technicians you can trust to help keep your operations running.

    Likewise, it is our mission to deliver exceptional service that will minimize downtime, empowering foodservice and food retail professionals to focus on what they love most creating great food for great people.

    ABOUT HOBART SERVICEHobart Service is the leading provider of food equipment service nationwide. With more than 125 locations and 1,500 factory-trained service technicians across the US and Canada, we are a dedicated service partner that is just a phone call away.

    As the OEM service provider for Hobart and the entire line of ITW Food Equipment Group brands, all Hobart Service technicians are factory-trained to provide our customers with the most knowledgeable technicians in the industry.

    And our parts distribution network provides our technicians with direct access to all our OEM parts, including over 40,000 SKUs in stock and ready for next-day delivery.

    ABOUT HOBARTHobart is a leading manufacturer of food equipment products for cooking, food preparation, dishwashing, waste reduction, weighing and packaging.

    Established in 1897 in Troy, Ohio, Hobart has been dedicated for more than a century to supporting commercial and institutional foodservice and food retail professionals by providing premium equipment they can trust, backed by the largest, most experienced service network.

    Our vision is to lead the foodservice and food retail equipment industry through technology innovation, operational excellence, superior customer service and unsurpassed value.

    We aim to exceed expectations wherever we go.PART OF ITW FOOD EQUIPMENT GROUPHobart is a division of ITW Food Equipment Group LLC, an Illinois Tool Works company.

    ITW is one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables and related services businesses.

    The ITW Food Equipment Group family of brands in North America includes Hobart, Baxter, Traulsen, Vulcan, Wolf, Berkel, Gaylord, Kairak, Somat and Stero among others.

    Last updated : 2024-05-06

  • 2 Days Ago

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PT Field Consultant - Lowell, MA
  • EXL Service
  • Lowell, MA PART_TIME
  • The CompanyCommercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspe...
  • 16 Days Ago

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Field service technician
  • Mettler-Toledo
  • Carlisle, MA FULL_TIME
  • Our Opening and Your Responsibilities : The individual is responsible for performing calibration and preventative maintenance (PM) on basic industrial weighing equipment (e. g. floor and bench scales)...
  • 2 Days Ago

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Field service technician
  • Mettler-Toledo
  • Billerica, MA FULL_TIME
  • Our Opening and Your Responsibilities The individual is responsible for performing calibration and preventative maintenance (PM) on basic industrial weighing equipment (e. g. floor and bench scales) w...
  • 2 Days Ago

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Field service technician
  • CSC ServiceWorks
  • Bedford, MA FULL_TIME
  • The CSC ServiceWorks Story We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-i...
  • 4 Days Ago

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Field Service Technician
  • Revorec Recruitment Solutions
  • Lowell, MA FULL_TIME
  • Field Service Technician $25 - $35 per hour (OTE $85K ) Overtime at x1.5 Door to Door Company Vehicle Medical Training Excellent Vacation and Benefits Package Monday - Friday, 40 hours guaranteed Lowe...
  • Just Posted

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0 Field Service Director jobs found in Lowell, MA area

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Beauty Account Coordinator
  • Macy's
  • Peabody, MA
  • Beauty Account Coordinator Peabody, MA, United States Full time Schedule $46,830-$78,015 Annually* * based on job, locat...
  • 5/9/2024 12:00:00 AM

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QI Field Services Director
  • Sevita
  • Boston, MA
  • NeuroRestorative, a member of the Sevita family, provides rehabilitation services for people of all ages with brain, spi...
  • 5/9/2024 12:00:00 AM

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Customer Support Specialist
  • GoPeer
  • Cambridge, MA
  • **Customer Support Specialist** Cambridge, MA / Operations / Remote **What Is GoPeer ????** It's such a great time to jo...
  • 5/9/2024 12:00:00 AM

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Residence Director
  • Bentley University
  • Waltham, MA
  • Job Description Summary The Residence Director is a full-time, 3-year limited term live-in professional staff member who...
  • 5/9/2024 12:00:00 AM

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Program Services Case Coordinator- Spanish
  • Sevita
  • Lawrence, MA
  • MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabil...
  • 5/8/2024 12:00:00 AM

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Director of Perioperative and Surgical Services
  • Lahey Hospital and Medical Center
  • Burlington, MA
  • When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives. Job Type:...
  • 5/8/2024 12:00:00 AM

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Director of Perioperative and Surgical Services
  • Lahey Hospital and Medical Center
  • Burlington, MA
  • When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives. Job Type:...
  • 5/8/2024 12:00:00 AM

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Entry Level, Full Time Community Outreach Representative
  • CADC, LLC
  • Newton, MA
  • Job Description Job Description Organizer– CADC, LLC An Organizer is a full time, entry level position assigned to work ...
  • 5/6/2024 12:00:00 AM

Lowell is a city in the U.S. Commonwealth of Massachusetts. Located in Middlesex County, Lowell (along with Cambridge) was a county seat until Massachusetts disbanded county government in 1999. With an estimated population of 109,945 in 2014, it is the fourth-largest city in Massachusetts, and the second-largest in the Boston metropolitan statistical area. The city is also part of a smaller Massachusetts statistical area called Greater Lowell, as well as New England's Merrimack Valley region. Incorporated in 1826 to serve as a mill town, Lowell was named after Francis Cabot Lowell, a local fi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Director jobs
$174,710 to $221,811
Lowell, Massachusetts area prices
were up 1.6% from a year ago

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