Field Service Director jobs in Carlsbad, CA

Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Customer Service Lead
  • In Field Strategies
  • La Mesa, CA TEMPORARY
  • Service Lead Opportunity

    Community Resource Centers (CRCs) are designed to provide visitors a safe location to meet basic power needs (i.e., charging cell phones and laptops and Wi-Fi access, where possible), and provide up-to-date information in communities when a community-wide power shutoff occurs.

    In Field Strategies is looking for qualified candidates to serve as Service Leads (SL) at Community Resource Centers in San Diego County and the southern portion of Orange County. Successful candidates will be added to an ‘eligible to work’ list. While paid training opportunities will be provided throughout the year, it is expected that most work assignments will be during fire season (June-January).

    Work would range from 1-3 days with events averaging 2-3 days and will likely include 8-hour shifts, working with community members during emergency situations.

    Service Leads will be responsible for:

    · Setting up the CRC site, including setting up signage, tables and supplies, and Wi-Fi hot spot

    · Greeting visitors, managing inquiries and handing out supplies

    · Leading safety briefings before shifts

    · Following procedures regarding media inquiries

    · Providing clear and detailed reports during and after each shift

    · Maintaining consistency between shift changes by communicating with incoming/outgoing SL

    · Managing inventory

    · Preparing incident reports and helping resolve onsite issues

    Qualifications:

    · Be at least 18 years old

    · 2 years’ work experience in a community outreach or customer service position with direct customer contact in a fast-paced, structured environment

    · Experience working in a team environment

    · Must own smartphone

    · Ability to resolve interpersonal conflict

    · Ability to follow and enforce procedures, guidelines and policies

    · Ability to use smartphone and web applications or other reporting tools to track CRC attendance, resources, information, etc.

    · Ability to work flexible schedules, extended hours, nights and weekends, and holidays

    · Ability to lift up to 40 pounds

    · Access to reliable transportation to travel to and from assigned work location

    · Ability to report to work location on short notice (typically 24-48 hours from time of notification)

    Preferred:

    · Ability to travel to sites up to 100 miles away from home

    · Experience leading small teams

    · Fluent in additional languages

    Education:

    · High school diploma, GED or equivalent work experience

    Job Type: Temporary

    Pay: $40.00 per hour

    Schedule:

    • 8 hour shift
    • Monday to Friday
    • On call
    • Weekend availability

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • Microsoft Office: 1 year (Preferred)

    Work Location: Multiple locations

  • 3 Days Ago

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Packaging Machine Field Service Technician
  • UCM Service
  • La Mesa, CA CONTRACTOR
  • Responsibilities Maintenance, machine repairing, parts replacements, report to the service coordinator. Qualifications Experience in Packaging and processing equipment. VFFS, Rotary machines, Fillers,...
  • 21 Days Ago

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Field technician
  • Huge Handyman Home Service LLC
  • San Diego, CA FULL_TIME
  • Description : Hello! Hello! We are a handyman service company that's looking for EXPERIENCED techs with journeyman-level experience in some of the following areas : Carpentry - finish carpentry, frami...
  • 5 Days Ago

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Elite Premium Insurance Field Auditor - San Diego, CA
  • EXL Service
  • San Diego, CA FULL_TIME
  • The Company:EXL Premium Audit, a leader in the field, can complete all levels of premium audits on all auditable exposure types. We train our 450 highly skilled professionals worldwide utilizing our i...
  • 23 Days Ago

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COMPUTER SPECIALIST (FIELD SUPPORT TECH)
  • Navy Exchange Service Command
  • National, CA FULL_TIME
  • Job DetailsResponsible for design installation troubleshooting asset management configuration and support of all computerized information systems for assigned Navy Exchange activities. Duties and Resp...
  • 12 Days Ago

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Director of Service
  • Allied Universal®
  • San Diego, CA FULL_TIME
  • Director of Service Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within...
  • 6 Days Ago

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0 Field Service Director jobs found in Carlsbad, CA area

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Youth Development Program Specialist
  • Boys & Girls Club of Oceanside
  • Oceanside, CA
  • EDUCATION and/or EXPERIENCE: High School Diploma or GED required. Ability to speak and write Standard English appropriat...
  • 3/28/2024 12:00:00 AM

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Systems Integration Analyst
  • San Dieguito Union High School District
  • Encinitas, CA
  • About the Employer Thank you for your interest in employment with San Dieguito Union High School District (SDUHSD). Loca...
  • 3/28/2024 12:00:00 AM

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Director Engineering - New Product Development
  • Enovis
  • Carlsbad, CA
  • Job Description: The Director Engineering, New Product Development (NPD)'s primary responsibility is to manage a team of...
  • 3/27/2024 12:00:00 AM

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Creative Director
  • Viasat, Inc.
  • Carlsbad, CA
  • About us: One team. Global challenges. Infinite opportunities. At Viasat, were on a mission to deliver connections with ...
  • 3/27/2024 12:00:00 AM

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Code Compliance Inspector
  • North County Transit District
  • Oceanside, CA
  • Salary : $44,456.89 - $66,674.11 Annually Location : Oceanside Transit Center, CA Job Type: Full-time Job Number: FY2024...
  • 3/27/2024 12:00:00 AM

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Contracts - Facilities Planning Analyst (Contracts Administrator/Specialist/Analyst/Paralegal)
  • San Dieguito Union High School District
  • Encinitas, CA
  • About the Employer Thank you for your interest in employment with San Dieguito Union High School District (SDUHSD). Loca...
  • 3/25/2024 12:00:00 AM

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Director of Animal Services
  • City of Mission Viejo, CA
  • Mission Viejo, CA
  • Salary: $140,441.60 - $200,116.80 Annually Location : Animal Shelter - 28095 Hillcrest Drive Mission Viejo, CA Job Type:...
  • 3/24/2024 12:00:00 AM

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Assistant Director
  • The Learning Experience
  • Oceanside, CA
  • Role: Preschool Assistant Director Join the fastest-growing Academy of Early Education in the nation where "Happy Happen...
  • 3/24/2024 12:00:00 AM

Carlsbad is a city in North County, San Diego County, California, United States. The city is 87 miles (140 km) south of Los Angeles and 35 miles (56 km) north of downtown San Diego and is part of the San Diego-Carlsbad, CA Metropolitan Statistical Area. Referred to as "The Village by the Sea" by locals, Carlsbad is a tourist destination. The city's estimated 2014 population was 112,299. Among the nation's top 20 wealthiest communities, Carlsbad is the 5th richest city in the state of California with a median household income close to US$105,000. According to the United States Census Bureau, t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Director jobs
$170,940 to $217,027
Carlsbad, California area prices
were up 2.6% from a year ago

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