Field Service Director jobs in Anaheim, CA

Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Field Service Supervisor (Commercial Dock/Door Industry)
  • National Equipment & Service Corporation
  • Anaheim, CA FULL_TIME
  • National Equipment and Service provides complete commercial dock and door installation, maintenance, and repair services, as well as servicing of warehouse equipment. Serving primarily Southern California, we’re expanding operations! Join our growing team and help provide our customers with a safe and efficient workplace!

    A successful Field Service Supervisor (FSS) will be hands-on when needed and manage a team of Field Service Technicians who will install, maintain, and repair industrial doors, loading dock equipment, and material handling systems throughout the Southwest Region. FSSs must be available to travel throughout Orange County, LA County, Riverside County, San Bernardino County, San Diego County, and beyond, in some cases. However, Dispatch does their best to keep FSSs close to home.

    FSSs must be presentable and showcase good customer service skills, as you will serve as the face of the company and be the primary point of contact at job sites. FSSs will also work directly with our sales team and act as a technical resource. FSSs will be required to work independently in the field with little to no supervision. A Strong work ethic is a must. FSSs must be able to work independently or with a team in a field environment.

    This position requires some experience with welding and working with mechanical, hydraulic, and/or electrical systems. Prior experience in the repair or installation of industrial equipment and welding is preferred, but not necessary. This position requires the ability to work outdoors, at heights, and lift up to 75 lbs. Due to our customers' policies, this position requires a complete background screening. Also, candidates will be required to drive company vehicles, so a pre-employment drug screening, along with clean driving record and satisfactory DOT physical are mandatory.

    While most of our training is hands-on in the field alongside an experienced FSS or Field Services Manager, we also provide Employment Orientation to teach you the fundamentals of the equipment and our company culture. We’re proud to say that our employees work together to help build the best work environment in the industry.

    Managerial Responsibilities:

    • Serve as a company role model for all Field Technicians.
    • Serve as Project Manager for large or complicated jobs.
    • Regularly drop in on Technicians to ensure safety protocols are being followed, do quality control spot checks on work, and perform field training.
    • Perform evaluations on all technicians and design training programs and schedules.
    • Design/execute plan to significantly improve Technician performance every 90 days.
    • Review, approve, revise Technician Work Orders/Service Reports.

    Technical Responsibilities:

    • Perform Preventative Maintenance by cleaning, lubing, cycling, and inspecting all aspects of serviceable equipment.
    • Perform inspections, repairs, service, testing, troubleshooting, and installation on a variety of warehouse and loading dock equipment.
    • Troubleshoot industrial equipment, mechanisms, and mechanical/electrical circuits.

    Required:

    • ***MUST HAVE extensive experience with maintenance, repair, and installation of commercial doors (sheet, slat/fire, sectional, high-speed, etc.) and loading dock equipment (dock/pit levelers, EODs, vehicle restraints/truck locks, etc.)***
    • Experience with hydraulic and/or pneumatic maintenance, repair, and/or service.
    • Experience in welding and steel fabrication.
    • Experience with electrical work.
    • Experience hiring, training, developing, and off-boarding double-digit direct reports.
    • Must be a natural leader and problem solver.
    • Able to thrive in a diverse, fast paced, technology-driven, field service environment.
    • Able to follow all safety procedures and company policies at all times.
    • Able to work well without supervision and in a team environment.
    • Must have excellent customer service skills and be a strong communicator.
    • Must maintain a professional demeanor at all times.
    • Must have a valid A, B or C Driver’s License with a Department of Motor Vehicles (DMV) driving record acceptable to our insurance carrier.
    • Must be able to pass a criminal background check, drug screening, and physical.

    Preferred:

    • Previously worked for a competitor or manufacturer in the dock/door industry
    • Bilingual: Spanish

    Benefits:

    • Medical/Dental/Vision (50% employer contribution for Medical)
    • Additional Insurances: Life, Critical Illness, Accident, etc.
    • 401(k)
    • 2 weeks Paid Time Off
    • 7 Paid Holidays
    • 1 Floating Holiday
    • Company-branded gear
    • Tuition Reimbursement
    • Aerial Lift Certification AND Forklift Certification
    • OSHA 10/30 (dependent on role)
    • Company provides: Van/Truck, gas card, iPhone, iPad, all PPE, and all tools.
    • Overtime Opportunities.
    • Paid drive time.
    • Comprehensive training program.
    • HUGE room for growth; we're always open to CREATING new roles to fit our needs and people's strengths.
    • Technicians get top priority when applying internally to any position.
    • Weekly Paychecks.
    • Employee Assistance Program.
    • Free Wellness Program.
  • 9 Days Ago

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Field Service Tech
  • honeywell
  • La Palma, CA FULL_TIME
  • The future is what you make it! When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changi...
  • 18 Days Ago

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Field Service Rep Temp
  • AMS Logo
  • La Habra, CA FULL_TIME
  • Title: Field Service Representative - Temporary Duration: Expected to last to end of 2023. Overview of position: Position operates in an assigned territory with primary duties to manage and maintain p...
  • 20 Days Ago

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Field Service Technician Refinery
  • John Zink Hamworthy Combustion
  • Anaheim, CA FULL_TIME
  • This is a remote position within the U.S. living within a 50-mile radius of a major airport. Are you someone that likes to perform hands-on electrical and mechanical work? Are you the type of person t...
  • 20 Days Ago

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Field Service Technician
  • Veterans Prime, Inc.
  • Anaheim, CA OTHER
  • Overview Immediate Hiring Need for a Full Time Field Service Technician Overview: Maintains and repairs stationary steam boilers and boiler house auxiliaries by troubleshooting the cause of equipment ...
  • 23 Days Ago

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Field Service Tech
  • PHS Bio-Medical Services
  • Garden, CA FULL_TIME
  • Overview Join our team of dedicated professionals who provide services and operational support to award winning hospitals through roles in supply chain, IT and cybersecurity, clinical engineering, cap...
  • 23 Days Ago

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0 Field Service Director jobs found in Anaheim, CA area

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Services Coordinator (273/LS)
  • National Community Renaissance
  • Santa Ana, CA
  • National Community Renaissance (National CORE) is one of the nation's largest and most respected affordable housing deve...
  • 3/28/2024 12:00:00 AM

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Regional Director of Career Services
  • IEC CORP GROUP
  • Irvine, CA
  • Job Details Salary Range $95,000.00 - $100,000.00 Salary/year Description International Education Corporation is a leade...
  • 3/28/2024 12:00:00 AM

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Area Enterprise Service Director
  • Defenders
  • Orange, CA
  • Company Overview: The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the dif...
  • 3/28/2024 12:00:00 AM

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Director of Service & Field Ops
  • Motive Companies
  • Corona, CA
  • Details: About Us: Motive is a full service, self-performing, turnkey, infrastructure solutions provider for the wireles...
  • 3/28/2024 12:00:00 AM

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Director of Sales, & Service -B2B Industrial Electronics
  • DTS (Diversified Technical Systems, Inc.)
  • Seal Beach, CA
  • Are you a Director of Sales with at least 10 years of experience looking to join a niche company that offers growth? DTS...
  • 3/26/2024 12:00:00 AM

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Customer Care Representative Irvine, CA Customer Care
  • Landsea Homes Corporation
  • Irvine, CA
  • * customer care representative **Customer Care Representative** **Location:** Irvine, CA **Primary Responsibilities Incl...
  • 3/26/2024 12:00:00 AM

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On-Call Archaeologist
  • Stantec
  • Pasadena, CA
  • Grounded in safety, quality, and ethics, our experts lead their fields and guide our work with rigor, a creative spirit,...
  • 3/25/2024 12:00:00 AM

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Director of Animal Services
  • City of Mission Viejo, CA
  • Mission Viejo, CA
  • Salary: $140,441.60 - $200,116.80 Annually Location : Animal Shelter - 28095 Hillcrest Drive Mission Viejo, CA Job Type:...
  • 3/24/2024 12:00:00 AM

Anaheim (/ˈænəhaɪm/) is a city in Orange County, California, part of the Los Angeles metropolitan area. As of the 2010 United States Census, the city had a population of 336,265, making it the most populous city in Orange County and the 10th-most populous city in California. Anaheim is the second-largest city in Orange County in terms of land area, and is known for being the home of the Disneyland Resort, the Anaheim Convention Center, and two major sports teams: the Anaheim Ducks ice hockey club and the Los Angeles Angels baseball team. Anaheim was founded by fifty German families in 1857 and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Director jobs
$178,003 to $225,994
Anaheim, California area prices
were up 3.2% from a year ago

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