Field Service Coordinator supervises, coordinates, and monitors day-to-day operations of oil, gas, or mining machines and equipment on designated sites. Provides support and guidance to service personnel who set up and operate a variety of oil, gas, or mining machines and equipment. Being a Field Service Coordinator ensures operations comply with all regulatory policies and procedures. Schedules routine maintenance on equipment to ensure uptime and adequate performance. Additionally, Field Service Coordinator implements process improvements to enhance field services and meet field requirements on time and within the contracted budget. May require an associate degree. Typically reports to a manager. The Field Service Coordinator supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Field Service Coordinator typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Description
Qualifications:
Requirements
SERVICE COORDINATION SERVICES: Facilitates and documents the person-centered planning process through the development, and implementation, and management of the ISA. Completes necessary documentation in a timely fashion. Assists clients in the identification of strengths, needs, and goals. Interact with assigned clients on a regular basis. Reviews ISA expectations, objectives, and data collection systems to ensure smooth, consistent implementation and that services are provided as outlined in the ISA regularly and as needed. Reviews and routes all documentation, as required. Coordinates services on behalf of the assigned individual with other service providers including but not limited to physicians, specialists, therapists, psychologists, and Aris as necessary. Conducts face to face visits at the individual’s home and in their community regularly and as needed. Conducts at least one home visit per month. Adheres to all state regulations.
PROGRAM COORDINATION/PROGRAM DEVELOPMENT: Assesses individuals needs and makes recommendations as appropriate. Ensures that all waiver services are scheduled and being received by each individual. In conjunction with the clinical team members, develops individualized services for each individual. Ensures goals, objectives and record keeping systems are developed accurately written, and in place in a timely manner. Serves as liaison between agency personnel and other providers when developing services. Regularly evaluates the individual’s programs for effectiveness and communicate with service providers when needed.
CLIENT ADVOCACY: Communicates with the individual’s staff or other agency programs and/or other human service agencies to obtain/or provide all relevant individual information. Refers individuals to appropriate services and resources and maintains contact with all service providers. Develops resources and essential individual support services as needed. Serves as an advocate on behalf of the individual. Monitors the quality of services provided to individuals.
ADMINISTRATIVE AND NETWORKING: Responds to requests for information and documentation promptly. Maximizes the agency/division's reputation and cultivate support for agency services. Effectively represents UCS to the general public and to referral sources. Function as a representative of the agency as assigned.
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