Field Service Coordinator jobs in Santa Ana, CA

Field Service Coordinator supervises, coordinates, and monitors day-to-day operations of oil, gas, or mining machines and equipment on designated sites. Provides support and guidance to service personnel who set up and operate a variety of oil, gas, or mining machines and equipment. Being a Field Service Coordinator ensures operations comply with all regulatory policies and procedures. Schedules routine maintenance on equipment to ensure uptime and adequate performance. Additionally, Field Service Coordinator implements process improvements to enhance field services and meet field requirements on time and within the contracted budget. May require an associate degree. Typically reports to a manager. The Field Service Coordinator supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Field Service Coordinator typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Service Coordinator
  • National Equipment & Service Corporation
  • Santa Ana, CA FULL_TIME
  • National Equipment and Service provides complete commercial dock and door installation, maintenance, and repair services, as well as servicing of warehouse equipment. Serving primarily Southern California, we’re expanding operations! Join our growing team and help provide our customers with a safe and efficient workplace!


    A successful Service Coordinator will dispatch and coordinate a team of Field Service Technicians throughout the Southwest Region, including Orange County, LA County, Riverside County, San Bernardino County, San Diego County, and beyond, in some cases. The Service Coordinator will also take ownership of parts, materials, and equipment, managing warehouse and truck inventories, as well as purchasing and logistics. Service Coordinators must be presentable and showcase excellent customer service skills, as you will be working at the center of the operation, serving as a liaison between the field, the office, and our vendors.


    Responsibilities:


    • Provide excellent customer service at all times.
    • Serve as primary POC for field technicians regarding all non-technical issues.
    • Serve as a central communications hub between the field and the office.
    • Create/modify job assignments and schedules for all Field Service Technicians in our field service software platform.
    • Dispatch Field Service Technicians and oversee general logistics.
    • Monitor and track accurate clock ins/outs and job status changes in software.
    • Ensure Technicians perform all administrative responsibilities at the job site.
    • Review service reports for discrepancies and inaccurate information.
    • Coordinate vehicle maintenance and services.


    Skills:


    • Experience coordinating field service technicians as a Dispatcher.
    • Experience with Dispatch software, or equivalent FSM/CRM/ERP.
    • Experience working with Microsoft Office or Mac equivalent.
    • Knowledge of local geographical region
    • Ability to multitask and manage multiple tasks/projects simultaneously.
    • Ability to thrive in a fast paced, technology driven, service environment.
    • Must have excellent customer service skills
    • Must be responsive and a proactive communicator
    • Must be able to work effectively in a team environment

    Benefits:


    • Medical/Dental/Vision with 50% employer contribution (employee only)
    • Additional Insurance: Accident, Cancer, Critical Illness, Short-Term Disability, Medical Bridge/Hospital Confinement, Life
    • 401(k)
    • 2 Weeks Paid Time Off
    • 7 Paid holidays and 2 half-days:
      • New Year’s Eve (half day)
      • New Year’s Day
      • Memorial Day
      • Independence Day
      • Labor Day
      • Thanksgiving
      • Black Friday
      • Christmas Eve (half day)
      • Christmas
    • 1 Floating Holiday
    • 3 Sick Days
  • 6 Days Ago

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Field Service Technician
  • Culligan 11KS
  • Santa Ana, CA FULL_TIME
  • Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-provided workwear, cell phone, tablet Company-paid training Additi...
  • 19 Days Ago

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Senior Manager, Field Service
  • Epson America Inc
  • Los Alamitos, CA FULL_TIME
  • At Epson exceptional starts with a great team. When you put people first, exceptional things happen. We invest in our employees' success through mentorship, career-long coaching, rewards, recognition,...
  • 21 Days Ago

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Supervisor, Field Service
  • Epson America Inc
  • Los Alamitos, CA FULL_TIME
  • Epson is a global technology company at the forefront of technological revolutions in imaging, robotics, precision machinery and electronics.The Supervisor Field Service is responsible for delivering ...
  • 4 Days Ago

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Field Service Engineer
  • Air Liquide USA LLC
  • Santa Ana, CA FULL_TIME
  • Air Liquide Global E&C Solutions is a technology partner of choice for the design, engineering and construction of leading-edge processing facilities and related infrastructures worldwide. We enable o...
  • 18 Days Ago

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Desktop Support / Field Service
  • Talent Group
  • Santa Ana, CA CONTRACTOR
  • Position : Tech Support - Desktop, Field Services Location : Santa Ana by 405 FWY (3501 South Harbor Blvd., Santa Ana, CA 92704) Mode of Hiring: contract Must have a valid driver’s license, car insura...
  • 28 Days Ago

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0 Field Service Coordinator jobs found in Santa Ana, CA area

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Client Relationship Associate
  • Zero Impact Solutions
  • Costa Mesa, CA
  • Job Description Job Description Company Description: We are an end-to-end Renewable Energy provider, offering products t...
  • 3/29/2024 12:00:00 AM

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Customer Service Lead, CA Job 593.21
  • Dunn-Edwards Corporation
  • Costa Mesa, CA
  • ** Customer Service Lead, CA Job 593.21** **Job Category****:** Store **Requisition Number****:** CUSTO06920 Showing 1 l...
  • 3/29/2024 12:00:00 AM

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Services Coordinator (273/LS)
  • National Community Renaissance
  • Santa Ana, CA
  • National Community Renaissance (National CORE) is one of the nation's largest and most respected affordable housing deve...
  • 3/28/2024 12:00:00 AM

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Senior Customer Experience Manager
  • Cityside Fiber
  • Irvine, CA
  • Sr. Customer Experience Manager About Cityside Fiber Cityside Fiber believes that we all deserve amazing internet! Our c...
  • 3/27/2024 12:00:00 AM

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Project Manager Estimator
  • UIG
  • Mission Viejo, CA
  • Job Description Job Description Are you ready to lead the charge in shaping the future of industrial engineering and con...
  • 3/26/2024 12:00:00 AM

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Customer Service Lead CA Job 721.21
  • Dunn-Edwards Corporation
  • Tustin, CA
  • ** Customer Service Lead CA Job 721.21** **Job Category****:** Store **Requisition Number****:** CUSTO07106 Showing 1 lo...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • RemX The Workforce Experts
  • Irvine, CA
  • Job Description Job Description Our client located in the Irvine area is looking for a temporary Customer Service Repres...
  • 3/25/2024 12:00:00 AM

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Customer Care Representative
  • Marque Urgent Care
  • Irvine, CA
  • Job Description Job Description At Marque Urgent Care, we’re dedicated to providing outstanding healthcare to all our pa...
  • 3/25/2024 12:00:00 AM

Santa Ana /ˌsæntə ˈænə/ (Spanish for "Saint Anne") is the county seat and second most populous city in Orange County, California in the Los Angeles metropolitan area. The United States Census Bureau estimated its 2011 population at 329,427, making Santa Ana the 57th most-populous city in the United States. Santa Ana is in Southern California, adjacent to the Santa Ana River, about 10 miles (16 km) from the coast. Founded in 1869, the city is part of the Greater Los Angeles Area, the second largest metropolitan area in the United States, with almost 18 million residents in 2010. Santa Ana is a ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Coordinator jobs
$115,078 to $165,242
Santa Ana, California area prices
were up 2.5% from a year ago

Field Service Coordinator in Cheyenne, WY
In this role, you’ll work in the field and coordinate the long-term care needs for patients in the local community.
January 17, 2020
Field Service Coordinator in Utica, NY
The Field Service Coordinator has the capability to lead and prioritize multiple projects at a time and communicate effectively with the Customer, KCP Account Manager, Distributor Sales Representative (DSR), and the Regional Activation team.
January 09, 2020
Field Service Coordinator in Pierre, SD
Field service coordinator’s have to play important roles in a team or group.
January 07, 2020