Field Service Coordinator jobs in Hendersonville, TN
Field Service Coordinator supervises, coordinates, and monitors day-to-day operations of oil, gas, or mining machines and equipment on designated sites. Provides support and guidance to service personnel who set up and operate a variety of oil, gas, or mining machines and equipment. Being a Field Service Coordinator ensures operations comply with all regulatory policies and procedures. Schedules routine maintenance on equipment to ensure uptime and adequate performance. Additionally, Field Service Coordinator implements process improvements to enhance field services and meet field requirements on time and within the contracted budget. May require an associate degree. Typically reports to a manager. The Field Service Coordinator supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Field Service Coordinator typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Field Service Coordinator jobs
Field Service Coordinator
- Thompson Machinery - Caterpillar
-
La Vergne, TN
FULL_TIME
-
Field Service CoordinatorJOB PROFILEThe Field Service Coordinator is responsible for coordinating and scheduling of equipment service and repairs. Assists technicians with locating job-sites and appropriate equipment. Maintains contact with customers and technicians to support parts orders, work order entry and work scedules.Assists in providing administrative support to department staff members, including coordination of service documentation and personnel related issues with the Service Manager. Performs data entry for service work orders, directs communications (email, phone, radio, etc.) and supports all areas of service operations as needed. Interacts with internal and external resources to support efficient service operations related to scheduling, billing, warranty, and department operating processes.BASIC REQUIREMENTS
- High School Diploma (or equivalent) required.
- Three or more years of relevant experience desired.
- Technical English language skills required. Ability to write routine reports and effective correspondence.
- Able to communicate effectively with customers and employees of the organization.
- Able to calculate figures and amounts such as averages, percentages, shop math.
- Able to organize, pursue, and complete projects.
- Able to understand the basic dynamics of equipment operation and design.
- Able to use basic computer systems and programs, including Microsoft Excel, Access, Word, and Outlook; Dealer CRM; Dealer Business Systems (DBS).
- Functions effectively in a team-oriented, collaborative environment.
RESPONSIBILITIESThe Field Service Coordinator should be able to read and interpret technical information. The position is responsible for responding to customer needs in a positive, safe and timely manner, and for ensuring maximum value of the work performed.- Coordinates resources and personnel schedules.
- Maintains effective work, vacation and training schedules for assigned staff.
- Processes repair parts orders and parts returns.
- Open and perform maintenance on work orders and segments.
- Enter labor hours on to work orders and close work orders on a timely basis.
- Schedule service for customer equipment.
- Prepare and distribute reports for analysis to department manager.
- Use the Dealer’s business system to extract customer and equipment history.
- Prepare written reports and recommendations as required.
Safety- Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
- Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction- Respond to all customer requests in a professional and courteous, timely and responsive manner.
- Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism.
- Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
Business- Supports the organization’s mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
- Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
- Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
- Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
- Maintain company and product confidentiality.
- Attend and participate in all meetings, trainings, and activities as required.
- Adhere to all Company policies and departmental procedures and rules.
- All other duties as assigned.
Work Conditions- Maintain a clean, safe working environment.
- Communicate effectively, verbally and in writing.
- Must be honest, reliable, and dependable, and display a positive attitude.
- Must be able to work well under occasional pressure or within work standards and deadlines.
- Must be able to work independently and/or with others in a team environment.
- Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
- Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.
Physical Requirements- Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
- Able to lift up to 20-50 pounds occasionally.
About the Company:Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider.Thompson Machinery offers competitive salaries and a complete benefits package.Compensation for this position will be commensurate with candidate experience and background.Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled. - 15 Days Ago
Field Service Coordinator - Nashville, TN
- Tencarva Machinery Company
-
Nashville, TN
FULL_TIME
- DescriptionFounded in 1978, with roots dating back to 1957, Tencarva Machinery Company is a premier equipment distributor, engineering and design partner, machine guard manufacturer, and full-service ...
- 19 Days Ago
Field Service Technician
- Unlimited Service Group
-
Nashville, TN
FULL_TIME
- Field Service TechnicianNashville, TNOverviewFESCO is hiring Field Service Technicians responsible for troubleshooting, diagnosing, and repairing commercial kitchen & refrigeration equipment at our cu...
- 24 Days Ago
Parts Coordinator for Hobart Service
- Hobart Service
-
Nashville, TN
FULL_TIME
- Parts Coordinator for Commercial Kitchen Equipment Service1650 Elm Hill Pike, Nashville, TN 37210, USAFull-timeFLSA Status: Non-ExemptCompany Description:Hobart Service, an Illinois Tool Works Company...
- 2 Months Ago
Parts Coordinator
- Hobart Service
-
Nashville, TN
FULL_TIME
- Parts Coordinator for Commercial Kitchen Equipment Service1650 Elm Hill Pike, Nashville, TN 37210, USAFull-timeFLSA Status: Non-ExemptCompany DescriptionHobart Service, an Illinois Tool Works Company,...
- 2 Months Ago
Field Service Technician - Nashville and surrounding area
- Blackhawk Coffee & Espresso Service LLC
-
Nashville, TN
FULL_TIME
- Outside Service Technicians needed to service commercial beverage equipment such as coffee brewers, coffee grinders, espresso machines, ice tea machines, etc... Individuals in this role are provided w...
- 4 Days Ago
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0 Field Service Coordinator jobs found in Hendersonville, TN area
Client Coordinator
- Mayker
-
Nashville, TN
- If interested, please submit an application at https://mayker.com/careers. -- Mayker is looking for a well-rounded Clien...
- 5/10/2024 12:00:00 AM
Preconstruction Manager
- RNGD
-
Nashville, TN
- About the Company RNGD (a Palmisano Company) is a rapidly scaling organization emerging as a nationally recognized leade...
- 5/9/2024 12:00:00 AM
Customer Service Representative
- American Leak Detection, Inc
-
Nashville, TN
- Job Summary: American Leak Detection of Nashville, TN is looking for a service-oriented worker with a positive attitude ...
- 5/9/2024 12:00:00 AM
Service HVAC Field Supervisor
- Way Mechanical
-
Nashville, TN
- Job Description Job Description Full-Time Field Position Day Shift/Monday-Friday Pay: $35-$45 hourly DOE Way Mechanical ...
- 5/9/2024 12:00:00 AM
Security and Fire Systems Technician
- Johnson Controls International
-
Franklin, TN
- Be part of the future! Let's Build a better Tomorrow Together! We are one team, dedicated to working together to create ...
- 5/8/2024 12:00:00 AM
Overnight Customer Service Representative
- Advance Financial
-
Nashville, TN
- Are you looking for better pay, better benefits, a career? And on top of that, a $500 Sign-on Bonus paid after 90 days o...
- 5/8/2024 12:00:00 AM
Social Work (Field Coordinator), Full-Time Lecturer, Faculty
- Middle Tennessee State University
-
Murfreesboro, TN
- Job Title Social Work (Field Coordinator), Full-Time Lecturer, Faculty Department Social Work University Expectation MTS...
- 5/7/2024 12:00:00 AM
Associate Field Service Representative - Nashville - Patient Transport
- Stryker
-
Nashville, TN
- Work Flexibility: Field-based Who we want Hard-working winners. Proactive, competitive and results-oriented team members...
- 5/7/2024 12:00:00 AM
About Hendersonville, Tennessee
Hendersonville is the largest city in Sumner County, Tennessee, on Old Hickory Lake. The population was 51,372 at the 2010 census and 54,068 according to 2013 estimates.
Hendersonville is the fourth-largest city in the Nashville metropolitan area after Nashville, Murfreesboro, and Franklin and the 11th largest in Tennessee. Hendersonville is located 18 miles northeast of downtown Nashville. The city was settled around 1784 by Daniel Smith, and is named for William Henderson, the city's first postmaster.
Hendersonville has been home to numerous musicians of the Nashville area, especially those ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Coordinator jobs
$97,378 to $139,840
Hendersonville, Tennessee area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Field Service Coordinator do?
Field Service Coordinator in Cheyenne, WY
In this role, you’ll work in the field and coordinate the long-term care needs for patients in the local community.
January 17, 2020
Field Service Coordinator in Utica, NY
The Field Service Coordinator has the capability to lead and prioritize multiple projects at a time and communicate effectively with the Customer, KCP Account Manager, Distributor Sales Representative (DSR), and the Regional Activation team.
January 09, 2020
Field Service Coordinator in Pierre, SD
Field service coordinator’s have to play important roles in a team or group.
January 07, 2020