Field Service Coordinator jobs in Henderson, NV

Description

Why Block Imaging?

• More than a job because Block Imaging supports physicians with diagnostic and imaging equipment, the quality of our products and services has a direct effect on improving, or even saving, the lives of patients.
• Work/life balance leadership at Block Imaging places a high value on creating work/life balance for our team members. A healthy balance is a win for your home life, and the work you do!
• Training we know great candidates come our way from many backgrounds. If you’ve never worked in the medical industry before, Block Imaging encourages professional development! We’re open to building on your related experience with training.
• Values we strive to be an environment built from our core values: Integrity- saying what we mean and doing what we say. Growth- constantly getting better, taking risks, and moving forward. Honor- recognizing everyone’s inherent worth and treating them with respect. Together- desiring to help one another as a complete team.

General Job Description:

Responsible for providing the best quality technical field support and service to our medical imaging customers through servicing, installing, inspecting, testing and technical troubleshooting for medical imaging equipment.

Requirements

 Outcomes:

• Service medical imaging equipment primarily focused within Las Vegas, Nevada area.
• To assure that imaging systems are fully calibrated and functioning to OEM performance levels.
• To assure the needs of customers are being met and the system is operating based upon their needs.
• To move the company forward in engineering competency.
• To represent the company in a manner that shows the user, confidence, knowledge, and courtesy.

Responsibilities:

• Evaluate the equipment, trouble shoot and complete PMs, installations and all related tasks to independently diagnose and resolve electronic, mechanical, and network problems on medical equipment.
• Calibrate and troubleshoot for computer systems on the equipment according to OEM specifications.
• Continual expansion of knowledge base in the repair and installation of equipment.
• Provide advanced-level diagnosis and repair of imaging systems.
• Support management through project feedback and communication of issues and opportunities.
• Be available to handle technical issues and questions.
• Document processes created and educate end users.
• Provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site.
• This position will involve up to 50 percent travel; flexibility to travel when needed is required.
• Other duties as assigned.

Cultural Fit:

Exhibit the Block Core Values of Growth, Integrity, Together, and Honor. Make choices that contribute to the development and reinforcement of the core values.

Qualifications:

• Education: B.S. degree in Engineering or equivalent.
• Experience: 3-7 years’ experience in medical imaging engineering or equivalent.

Block Imaging Parts & Service is an Equal Opportunity Employer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Benefits and Perks

We live out our mission, People Matter, through the care and benefits we provide our team. 

Health, Vision, Dental & More: Competitive insurance coverage including - medical, dental, and vision coverage. 

Paid Time Off: Full-time team members start at sixteen days of PTO and receive “people matter” days for volunteering in your community.

Profit Sharing: Quarterly bonuses to team members based on meeting company profitability goals.

Investment Plan/Budgeting: Investment planning with a variety of options for deferrals and a generous company match. And financial planning tools and training.

Tuition Assistance:  After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.

Paid Parental Leave: Up to three weeks of paid parental leave following a qualified Family and Medical Leave Act (FMLA) qualified and approved leave.

Environment: Casual dress, BBQs, holiday parties, book clubs, lunch-and-learns, and many more community-driven opportunities to bond as a team and grow as an individual.