As a shift supervisor you are a rising leader within our brand family. You will support the general manager to foster a diverse and energetic work environment free of discrimination or harassment of any kind. You will work with your team members to maintain a positive and focused work environment, contributing to a positive experience by all patrons.
Shift Supervisor Job Responsibilities and Duties:
- Support the general manager in store operations as required.
- Work with minimal supervision while following established policies and protocols during all phases of store operations including opening, food prep and service, and closing.
- Support the general manager by resolving team member and customer complaints quickly and fairly.
- Ensure an outstanding dining experience by regulating presentation, taste, service and atmosphere for all guests.
- Supervise a team of employees and provide relevant and well documented feedback to the general manager on employee development and performance observations to support retention decisions.
- Follow all appropriate health code and local jurisdiction food handling requirements, maintain food safety certifications, and model exemplary food health safety practices to employees.
- Create a professional atmosphere that sustains top employee safety standards and ensure guidelines are followed to eliminate hazards and dangers in the workplace.
Shift Supervisor Skills and Qualifications
- 2 years of food service experience preferred
- Prior supervisory or management experience preferred
- Experience in a high volume setting
- Excellent interpersonal skills with customers and employees
- Knowledge of labor laws and standards
- Basic knowledge of computers
Physical Requirements
- Ability to communicate in a potentially crowded and noisy restaurant environment.
- Ability to read and write the English language
- Ability to stand for long periods of time
- Ability to reach, bend and crouch frequently
- Ability to frequently lift 10 pounds
- Ability to occasionally lift 50 pounds
Salary and Benefits
- Starting Rate $13-$15 hourly with opportunity for increase after 90 day probationary period.
Company Profile
Established in 2019, Fast Casual Concepts is an exciting innovator in the fast casual dining market space. Our three brands strive to produce fresh, innovative dining experiences in a unique and friendly atmosphere. We aim to hire the top talent in the culinary and service field. Our customers expect a fresh, unique, and quality experience every time they step through our doors.