Fast Food Shift Supervisor jobs in Garden Grove, CA

ESSENTIAL FUNCTIONS

• Takes necessary action to ensure all Guest receive “SUPERSTAR Service”; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner

• Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.

• Consistently enforces and maintain all Quality, Service and Cleanliness standards.

• Monitors and maintains proper staffing level and labor costs..

• Create a friendly atmosphere for employees and Guests.

• Effectively train Crew Members.

• Provide direction and supervision for Crew Members.

• Support efforts to maximize sales and profits and minimize controllable costs.

• Effectively plan, organize and implement all operational routines and activities during your shift.

• Role model and set a positive example for the entire team.

EDUCATION

• High school diploma or equivalent.

HOURS

• Must be able and willing to work flexible hours including morning, evening and weekend shifts

SKILLS AND ABILITIES

• Ability to get results through others.
• Organizational, planning and time management skills
• Team building skills.
• Problem solving skills.
• Good verbal and written communication skills
• Ability to take initiative.

Physical Abilities:

• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Able to lift 50 – 75 pounds comfortably.
• Work with various cleaning products.