Fast Food Assistant Manager assists in the management of operations at a fast food restaurant. Oversees staffing, customer service, inventory control, cash reporting, employee training, and safety. Being a Fast Food Assistant Manager monitors product inventory levels, prepares forecasts, and orders ingredients and supplies as needed. Ensures compliance with food industry regulatory guidelines and company product quality standards. Additionally, Fast Food Assistant Manager may recruit and train restaurant employees. Handles escalated customer complaints. May require a high school diploma or equivalent. Typically reports to a manager. The Fast Food Assistant Manager supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Fast Food Assistant Manager typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Summary:
The Fast Food Attendant is responsible for performing a variety of duties within a fast food / snack bar establishment which may include completing customer transactions, cleaning the food or stock areas, assisting in the kitchen area, and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position.
Essential Functions:
•Greets customers and takes food order; provides information about menus; looks for opportunity to “up-sell” products.
•Operates cash register and receives payment from customer in cash or credit card, accurately counts and provides change to customers as required, and follows all HMS Host customer service and cash handling policies and procedures
•Cleans and stocks work area
•Assists in locating, reconciling, and verifying the accuracy of transactions and operate equipment with peripheral electronic data processing. Transfers supplies and equipment between storage and work areas by hand or cart
•Assists with a variety of kitchen-related functions as needed
•Receives inventory, moves and lifts food and beverage products and supplies; maintain a solid knowledge of product and services available in unit
•Ensures proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating and checking temperature of products
•Cleans and sanitizes work station and equipment
Minimum Qualifications, Knowledge, Skills, and Work Environment:
•Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
•Requires the ability to bend, twist, and stand to perform normal job functions
•Requires the ability to lift/push objects weighing over 40 lbs
•Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
•Cash handling and customer service experience preferred
To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.
Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)
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