Family Support Counselor identifies and coordinates the delivery of support programs and solutions for families in crisis to meet their financial, educational, social, and emotional needs. Interviews families to assess needs and their eligibility for assistance programs and services. Being a Family Support Counselor helps to navigate the application process and outlines the requirements and benefits of programs or services. Advises about types of counseling services available and makes referrals to service providers. Additionally, Family Support Counselor may require a bachelor's degree in human services related field. Typically reports to a supervisor or manager. The Family Support Counselor work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Family Support Counselor typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Description
Position Function:
Respond to service requests within 24 hours with crisis intervention to stabilize circumstances of family conflict, school attendance issues and incidents of running away. Provide in-home or in-community assessment and family preservation services, including counseling, limited case management and some skills-based interventions. Prepare and submit all required documentation and reports in a timely manner. The job requires sensitivity to the service population’s cultural and socioeconomic characteristics.
Requirements:
Education: Master’s degree in psychology, social work, counseling or related field required. Licensed as one of the following: Licensed Master Social Worker (LMSW), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor or Intern (LPC or LPC-I), Licensed Marriage and Family Therapist or Associate (LMFT) or Licensed Psychological Associate or Psychologist. Bilingual in Spanish, Arabic or Vietnamese.
Experience: A minimum of one year experience working with at-risk youth, providing crisis intervention, intake and assessment, and individual and family counseling is required. Ability to demonstrate and quickly acquire strong skills in crisis intervention, Motivational Interviewing, Trust-Based Relational Intervention (TBRI®), Seeking Safety curriculum, group facilitation, and public relations required. Excellent communication and time management skills required.
Functional Requirements:
Provide stabilizing, short-term crisis intervention, evidence-based individual and family counseling, evidence-based parenting skills groups and evidence-based program group facilitation to youth and their families in designated counties. Promote the agency and RHRL Program and advocate for the family in professional collaborations throughout the community. Provide successful outcomes within the prescribed time periods for treatment. Provide community intervention and counseling/case management to youth and their families in designated counties. Serve as a professional contact in the community. Follow policies and procedures of ACH and represent the agency in a positive and professional manner.
Working Conditions:
Exposure to children with behavior problems, including possible physical aggression. Exposure to illness and blood. Risks inherent in traveling into unfamiliar neighborhoods to provide class instruction or services in family homes, schools, and other designated locations.
Exposure to Confidential Information:
Maintain confidentiality and follow policies related to personnel and client records.
Key Expectations/Responsibilities:
Service Delivery:
Community Relations:
Training and Supervision
Documentation and Reporting:
Requirements
Requirements:
Education: Master’s degree in psychology, social work, counseling or related field required. Licensed as one of the following: Licensed Master Social Worker (LMSW), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor or Intern (LPC or LPC-I), Licensed Marriage and Family Therapist or Associate (LMFT) or Licensed Psychological Associate or Psychologist. Bilingual in Spanish, Arabic or Vietnamese.
Experience: A minimum of one year experience working with at-risk youth, providing crisis intervention, intake and assessment, and individual and family counseling is required. Ability to demonstrate and quickly acquire strong skills in crisis intervention, Motivational Interviewing, Trust-Based Relational Intervention (TBRI®), Seeking Safety curriculum, group facilitation, and public relations required. Excellent communication and time management skills required.