Family Support Counselor identifies and coordinates the delivery of support programs and solutions for families in crisis to meet their financial, educational, social, and emotional needs. Interviews families to assess needs and their eligibility for assistance programs and services. Being a Family Support Counselor helps to navigate the application process and outlines the requirements and benefits of programs or services. Advises about types of counseling services available and makes referrals to service providers. Additionally, Family Support Counselor may require a bachelor's degree in human services related field. Typically reports to a supervisor or manager. The Family Support Counselor work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Family Support Counselor typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Primary Duties and Responsibilities
1. Screens clients and family members referred by the Department of Children and Family Services (DCFS) via a standardized substance abuse screening tool, participates in service plan development, and provides referrals/linkages to substance abuse treatment resources.
2. Coordinates linkages and follow-up activities including the identification of barriers and facilitation of barrier removal.
3. Participates in ESI staffings and quarterly staffings for the purpose of monitoring client progress.
4. Performs case management functions concurrent with the client Family Safety Supervision Plan including maintaining case records, coordinating additional services as needed, maintaining a directory of treatment resources, monthly notification to Family Safety Worker regarding progress of client, performing drug screens as needed, and home visits and other contacts with clients outside their local office.
5. Monitors client progress with regard to completing substance abuse intervention/treatment plan objectives and provides monthly reports to DCFS Family Safety staff regarding same.
6. Manages a discretionary fund which supports substance abuse treatment completion. Maintains records and audit trail of expended funds and obtains approval of supervisor and the Department of Children and Family Services prior to expending funds.
7. Performs other reasonable and related duties as requested by the immediate supervisor or administrative personnel.
Minimum Training and Experience
Requires Bachelors Degree in field related to Human Services from an accredited college or university, which include but not limited to: Social Work; Clinical Psychology; Counseling; Rehabilitative Counseling; Counseling Education; Education; Criminal Justice; or Ministry and at least two (2) years full-time experience in mental health or addictions treatment setting or certification as an Addictions Professional (CAP) by the Certification Board for Addiction Professionals of Florida. Requires participation in a staff-training program.
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