Facilities Engineer jobs in Haverhill, MA

WHO WE ARE:

The Dhanani Group is one of the world’s top ranked QSR franchise owners. We are experts in the restaurant franchise model and lead the industry in successfully buying, owning, and operating restaurant franchises across the United States. We offer many career opportunities across the country with great benefits and possibilities for growth and advancement. We work at a fast pace in a collaborative, supportive and encouraging environment. And we like to have fun along the way.

We have an immediate opening for a Facilities Coordinator. This position offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed and detail oriented Top Talents in an extremely collaborative and professional environment.

As a Facilities Coordinator in the quick service industry, your role would involve overseeing all aspects of facility maintenance and repair for multiple quick service restaurant locations. Additionally, you would work closely with the facilities operations manager and other stakeholders to ensure compliance with health and safety regulations, implement preventative maintenance programs, and address any facility-related issues in a timely manner. Your role is essential in supporting the efficient operation of quick service restaurants by maintaining their facilities in optimal condition.

WHO YOU ARE:

• Personable, Results-oriented self-starter, a go-getter.
• Team contributor and leader who thrives in a fast-paced setting.

HERE’S WHAT YOU WILL BE DOING:

As an integral member of the Facilities Team, this position is responsible for:

• Manage day-to-day facility operations and maintenance across multiple sites within an expansive geographic area.
• Efficiently handle a substantial volume of service requests, prioritizing tasks to ensure prompt resolution.
• Collaborate with facilities management and operations teams to assess facility requirements and project planning.
• Supervise facility maintenance contracts and oversee preventive maintenance and equipment inspections.
• Administer the facility work order system, ensuring timely assignment and completion of all work orders.
• Serve on a rotating on-call schedule for facility issues once a month.
• Serve as the primary contact for vendors and contractors, managing vendor relationships and ensuring contract compliance and service delivery.
• Accurately input and track data in the work order system to monitor service requests and assign tasks to the appropriate providers.
• Demonstrate diplomacy in interactions with facility vendors to ensure prompt and accurate service delivery.
• Maintain effective communication with internal stakeholders, business partners, and external contractors.
• Conduct data analysis, store work order history, and track invoice records.
• Handle logistics for shipping and tracking goods for the Facilities Department.
• Generate and maintain regular reports on work order status, service provider performance, and technician efficiency.
• Receive and process incoming mail, including fines, permits, and alarm notifications, adhering to established protocols.
• Act as the main liaison for external vendors and contractors involved in store improvements, overseeing project progress and adherence to timelines.
• Optimize resource allocation for projects to minimize costs while upholding quality standards.
• Undertake additional responsibilities as delegated.

HERE’S WHAT Education & Experience YOU WILL NEED:

• Possess a minimum of 1 year of experience in facility management, construction management, store operations, or a related field. Familiarity with various facilities and building systems, including HVAC, electrical, mechanical, and plumbing.
• Data Analysis - Demonstrate a strong technological acumen and proficiency in process workflows. Proficiency in MS Office, particularly advanced Excel skills. Ability to effectively synthesize and communicate findings.
• Organization - Exhibit meticulous attention to detail, adept at prioritization while considering input from multiple stakeholders.
• Communication - Display exceptional written, verbal, and preseSntation abilities.
• A keen interest in harnessing data to enhance business processes and facilitate decision-making.

HERE’S WHAT Preferred Skills and Experience:

• A bachelor's degree or equivalent professional experience
• Previous experience of at least 1 year in managing CMMS/work order applications, performance management, and data analytics is advantageous.
• Skilled in diagnosing, isolating, and resolving complex issues

SOME Perks & Benefits (Based on eligibility requirements):

• Scholarship Fund Program provides scholarships ranging from $1000 to $50,000 to Burger King team members, their families and high school seniors.
• Burger King emergency fund provides short-term financial assistance to Burger King employees who experience hardships and need emergency relief due to natural disasters, illness, fires, or other unexpected events.
• A discount program that has discounts on things like glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.
• A provider finder/cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visit
• A wellness program, where earning points for things like achieve step goals, can be redeemed to purchase wellness related items
• A pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.

If you have a passion for facilities maintenance and a strong technical background, we encourage you to apply for this exciting opportunity to join our team today.

The Company reserves the right to conduct a background check of its employees, and your employment may be conditioned on satisfactory results.

Dhanani Group, Inc. is an equal opportunity employer.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Flexible schedule
• Tuition reimbursement

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Work setting:

• In-person

Work Location: In person