Facilities Director manages the maintenance, construction, repair, and refurbishment operations of one or more facilities or properties. Implements policies and procedures that ensure the optimal functioning of buildings, grounds, and associated equipment. Being a Facilities Director monitors daily building operations of all systems, including mechanical, electrical, plumbing, HVAC, safety, and waste management to ensure reliability. Tracks work orders for quality, adherence to service standards, and budgeted guidelines. Additionally, Facilities Director directs training of managers, supervisors, and employees in best practices for maintenance work, service and safety standards, and local laws and regulations. Oversees vendors or contractors engaged for construction projects. Typically requires a bachelor's degree. Typically reports to a director. The Facilities Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Facilities Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Job Description: Director of Facilities and Maintenance
Job Title: Director of Facilities and Maintenance
FLSA Classification: Salary/Exempt
Department: Facilities and Maintenance
Reports To: Chief Administrative Officer
Salary: $100,000 to $168,000
OVERVIEW:
The Director of Facilities and Maintenance role is a critical role and is responsible for the management of assigned facilities/personnel, maintenance programs, technician performance and vendor relations in assigned regions in the U.S. Daily responsibilities are primarily focused on leading the Facilities functions for the day-to-day operations of equipment, property, and physical plant and ensure compliance with established maintenance and safety programs and regulatory requirements. The overall execution of responsibilities and delivery of service must be aligned with the team’s Mission, Vision, and Purpose.
Main Responsibilities
• Manages, hires, trains, evaluates, and motivates the Facilities team and Maintenance Technician team
• Manages the successful completion of maintenance repairs in timely manner for stores and buildings in assigned area.
• Recommends to the Director of Facilities Maintenance and Safety the replacement of mechanical and electrical equipment as needed
• Implements and may develop policies and procedures related to maintenance with internal and external partners and ensures compliance
• Oversees overall projects and/or programs and encourages that all are consistent with the Company/departmental goals and objectives
• Researches, negotiates with, and hires external maintenance contractors when required.
• Ensures compliance with applicable Federal, State, and local rules and regulations, including, but not limited to Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT)
• Ensures that all personnel within the Field Maintenance team have undergone all required training and certification classes as required by the industry in which Rebel operates.
• Develops and prepares monthly maintenance reports for Management
• Reviews invoices to ensure accuracy and billing fairness. Approves payments accordingly
• Develops and manages regional operating budgets (including capital), and manages spending based upon Company guidelines and strategy.
• Maintains positive working relationships with all internal and external entities including applicable Federal, State and local officials
• Ensure in-house technician team is performing routine Store Condition reviews and generating when required work tickets to ensure image and operating standards are being maintained and or exceeded.
• Develop measures to evaluate the effectiveness of service levels with reactive and preventative maintenance programs.
• Routinely review and audit In-House technician and service provider work orders and ensure meeting compliance expectations and motivate/coach for improved performance.
• Ensures Technicians & Service Providers are effectively supporting business needs including KPI review /analysis, multiple call analysis, PM scheduled performance and compliance with all maintenance related governance. (Service provider accountably SLA’s)
• Directs and manages all facilities driven projects for equipment, building systems, and betterment replacements.
• Completes other duties, including special projects, as assigned by Leadership
Skills and Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Bachelor’s Degree in Business, Engineering, or equivalent professional level experience.
• Experience with management of multi-unit operations (preferably retail).
• 7-10 years of progressive demonstrated construction and/or facilities management experience.
• 7-10 years of experience with vendor management.
• Proven record of negotiating complex agreements with service providers.
• Strong communication skills both written and oral with emphasis on dispute resolution.
• Strong time management skills and obtains the ability to schedule out key events.
• Must be willing and able to travel as necessary. (50% and or additional as needed with some overnight travel expected).
• Ability to perform multi-tasks within competing timelines.
• General or Strong knowledge of Project management processes.
• Self-Reliant and Motivated in a non-office environment.
Language Ability:
Ability to effectively communicate with management in English. Ability to interact with all levels of management.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Noise level is moderate to loud.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include ability to focus on computer screen for extended periods of time. Kneeling, stooping, walking, standing, bending, repetitive motion required, and floor to waist lifting required.Waist to shoulder lifting required. (overhead lifting not required)
Essential Weight Lifting/Force Exertion Requirements:
1/3 to 2/3 of time: Up to 30 pounds with a lifting aid
More than 2/3 of time: Up to 10 pounds
The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.
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