Facilities Director manages the maintenance, construction, repair, and refurbishment operations of one or more facilities or properties. Implements policies and procedures that ensure the optimal functioning of buildings, grounds, and associated equipment. Being a Facilities Director monitors daily building operations of all systems, including mechanical, electrical, plumbing, HVAC, safety, and waste management to ensure reliability. Tracks work orders for quality, adherence to service standards, and budgeted guidelines. Additionally, Facilities Director directs training of managers, supervisors, and employees in best practices for maintenance work, service and safety standards, and local laws and regulations. Oversees vendors or contractors engaged for construction projects. Typically requires a bachelor's degree. Typically reports to a director. The Facilities Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Facilities Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
FRG seeks Noritz Technical Customer Support / Plumbing Solutions Helpdesk ( REMOTE )
Facilities Resource Group (“FRG”) seeks Remote Plumbing Technical Support Agent to join Noritz service helpdesk.
The Technical Support agent fields a high volume of inbound customer calls relating to plumbing and tankless water heating systems. Exemplary customer service, technology and prioritization skills required. Frequent phone-based diagnostics / problem solving.
Ideal candidates will be technology savvy, have high volume call center experience, are highly mechanically inclined and are at least somewhat familiar with basic plumbing design and functionality.
JOB DETAILS:
ESSENTIAL DUTIES
QUALIFICATIONS
TO APPLY: Submit current resume – Thanks!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 – 50 per week
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Work Location: Remote
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