Executive Response Specialist jobs in Wayne, NJ

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Crisis Intervention Specialist - Passaic Mobile Response (2147)
  • Center for Family Services
  • Passaic, NJ FULL_TIME
    • Sign-On Bonus

    Take advantage of our new sign-on bonus! Center For Family Services is a place where you can be part of a dynamic, top workplace team dedicated to improving lives. When you apply and get hired, you are eligible for a $500 sign-on bonus.Location: Passaic County, NJ
    Job Type/Status: Full Time
    Position Summary:
    Center For Family Services is seeking a Crisis Intervention Specialist for it's Passaic Mobile Response and Stabilization Services Program. The Crisis Intervention Specialist should be energetic, creative, and flexible to join a fast pace environment. The Crisis Intervention Specialist provides crisis management and de-escalation services to youth and families in Morris County.
    Duties and Responsibilities:

    • Maintain a caseload as per program requirements.
    • Collaboratively develop individual and family service plans and goals which are behaviorally specific with the family.
    • Provide 24/7 emergency crisis response phone/in person to agency clients on a rotation basis.
    • Respond to crisis call within 1 hour and Provide crisis intervention
    • Provide case management services by coordinating services to meet the needs of the family.
    • Attend school meetings and court hearings as needed.
    • Assist team leads in training as needed both in field and in the office
    • Develop a transition plan with families to assist with termination and ensure linkage to ongoing support.
    • Attend and participate in individual and team supervision as well as any required meetings as determined by the program coordinator.
    • Coordinate and/or participate in collateral meetings.
    • Maintain timely and relevant communication with all involved parties weekly.
    • Document all contact within 24 hours.
    • Maintain ethical and legal compliance.
    • Complete all required trainings through CFS and CSOC
    • Maintain yearly CAT certification
    • Bilingual a plus
    • Currently working with a hybrid model (office, home, community)

    Job Requirements (Qualifications):

    • Bachelor's degree in a related field (e.g., social work, counseling, psychology, psychiatric nursing, criminal justice, special education)
    • A minimum of one year of experience working with children and families.
    • Must be energetic, creative, and able to work as part of a community resource team, and be culturally competent and responsive.
    • Current driver's license with a driving record of at least three years
    • Vehicle with current insurance and registration
    • Must be Bilingual (English/Spanish)

    Benefits:
    At the Center for Family Services our employees are our greatest resource and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*

    • Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday
    • 401k Plan
    • Medical insurance plan options
    • Dental & Vision Insurance
    • Prescription Insurance
    • Life Insurance
    • Flexible Spending Accounts
    • Health & Wellness Activities
    • Ongoing Training & Professional Development Opportunities
    • Opportunity for advancement

    About Employment at Center For Family Services Apply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit Center For Family Services website at www.centerffs.org.
    Disclaimer Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.

    Job Type: Full-time

    Work Location: In person

  • 10 Days Ago

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Medical Receptionist
  • Omni Eye Specialist Pa
  • Parsippany, NJ TEMPORARY
  • Job description Essential Duties and Responsibilities: Responsible for completing the check-in/ registration process according to guidelines by; accurately entering all pertinent patient information, ...
  • 24 Days Ago

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Regional Relationship Director
  • Omni Eye Specialist Pa
  • Fairfield, NJ FULL_TIME
  • Omni Ophthalmic Management Consultants (OOMC) is an ophthalmic management services organization specializing in providing support to subspecialty surgical and medical eye care practices. Headquartered...
  • 28 Days Ago

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Emergency Medical Response Instructor
  • FIT4BASIC LLC
  • Passaic, NJ PART_TIME
  • Position Title: Emergency Medical Response Instructor Overview:Fit4basic, LLC is seeking a dedicated and knowledgeable individual to join our team as an Emergency Medical Response (EMR) Instructor. Th...
  • 15 Days Ago

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Ultrasound Manager
  • Three Woods Executive Search
  • Passaic, NJ FULL_TIME
  • Salary: $38-$58/hour based on experience Job Type: Full-Time (Flexible Schedule) Permanent (Non-Agency) Highlights/Benefits: 100 bed Non-Profit Hospital Work/Life Balance - 4 Weeks of PTO Company Cult...
  • 29 Days Ago

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Echo Tech | Full-Time
  • Three Woods Executive Search
  • Passaic, NJ FULL_TIME
  • Job details Salary $62,160 - $108,600 a year Highlights/Benefits: Non-Profit Hospital 8-10 scans per day Willing to mentor/train new graduates Full insurance with multiple plans to choose from 23 Days...
  • 29 Days Ago

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0 Executive Response Specialist jobs found in Wayne, NJ area

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QE Subject Matter Expert
  • TechTriad
  • Bridgewater, NJ
  • Exciting Opportunity Alert! 🌟 Are you a seasoned expert in Quality Engineering (QE) and Testing within the global retai...
  • 4/18/2024 12:00:00 AM

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Home Appliance Subject Matter Expert Remote Hourly Intermediate
  • Aquant Inc.
  • New York, NY
  • Aquant is taking off like a rocket ship join us for the ride! Were looking for passionate problem-solvers to join our ve...
  • 4/18/2024 12:00:00 AM

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QE Subject Matter Expert
  • Techtriad
  • Bridgewater, NJ
  • Exciting Opportunity Alert! ?? Are you a seasoned expert in Quality Engineering (QE) and Testing within the global retai...
  • 4/16/2024 12:00:00 AM

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ADP Workforce Now Project Manager/Subject Matter Expert
  • Spencer Thomas Group
  • Roseland, NJ
  • Position Overview: Spencer Thomas Group (STG) is currently looking to add to our team of consultants under our Payroll &...
  • 4/16/2024 12:00:00 AM

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Subject Matter Expert (SME) for Health Administration (Remote/Hybrid) - (Contractor)
  • Confidential
  • New York, NY
  • Job Summary: We are actively searching for a Subject Matter Expert (SME) with a comprehensive background in health admin...
  • 4/16/2024 12:00:00 AM

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Subject Matter Expert (SME) for Health Administration (Remote/Hybrid) - (Contractor)
  • Confidential
  • New York, NY
  • Job Summary: We are actively searching for a Subject Matter Expert (SME) with a comprehensive background in health admin...
  • 4/15/2024 12:00:00 AM

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Practice Area Expert
  • LexisNexis
  • New York, NY
  • Job Description Job Description The Practice Area Expert NARS position serves as a deep subject matter expert (SME) for ...
  • 4/15/2024 12:00:00 AM

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Food Service Equipment, Hot Line Subject Matter Expert New York Hourly
  • Aquant Inc.
  • New York, NY
  • **** **Aquant is taking off like a rocket ship.** Join us for the ride! Were looking for passionate problem-solvers to j...
  • 4/14/2024 12:00:00 AM

Wayne is a township in Passaic County, New Jersey, United States located less than 20 miles (32 km) from Midtown Manhattan, and is home to William Paterson University. As of the 2010 United States Census, the township had a total population of 54,717, reflecting an increase of 648 (+1.2%) from the 54,069 counted in the 2000 Census, which had in turn increased by 7,044 (+15.0%) from the 47,025 counted in the 1990 Census. Wayne was formed as a township by an act of the New Jersey Legislature on April 12, 1847, from portions of Manchester Township. Totowa was formed from portions of Wayne and Man...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$57,495 to $75,986
Wayne, New Jersey area prices
were up 1.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020