Executive Response Specialist jobs in Wisconsin

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Lead Cybersecurity Engineer - Incident Command - Threat Detection and Response
  • Hispanic Technology Executive Council
  • Milwaukee, WI FULL_TIME
  • At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

    At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company nearly 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual!

    We're strong and growing. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We're strong, innovative, and growing.

    We invest in our people. We provide opportunities for employees to grow themselves, their careers, and in turn, our business.

    This is a hybrid position. Will require 3 days (M, T, and W) onsite at our downtown MKE location.

    What's the job?

    Primary Duties & Responsibilities:

    • Operate in an incident command role for all major cybersecurity incidents across teams, including cyber-threats, insider risk, and third party.

    • Planning and executing regular incident response and postmortem exercises, with a focus on creating measurable benchmarks to show progress.

    • Be responsible for tracking the execution of playbooks, remediation actions, and lessons learned stemming from cybersecurity incidents.

    • Understand the portfolio of technologies used in threat detection and response, with an eye toward identifying automation opportunities so staff can focus on more advanced tasks.

    • Maintain the documentation and governance processes for multiple teams, ensuring all teams work meets quality standards.

    • Develop and maintain KPIs and scorecards for operational effectiveness.

    • Work with SIEM/SOAR teams to implement automation and detections to improve the organizations cyber-defense posture.

    • Work within the cross-functional purple team to help plan and coordinate purple team activities.

    • Product/Team Lead: Accountable for independently, and/or in coordination with team management, setting the vision and direction for the teams work and influencing work at the department level as well as assisting in the management of team members work allocation and time.

    Qualifications

    Hands-onexperience:

    • Coordinating large-scale, long-duration incidents with multiple business, regulatory, third-party, and technical stakeholders.

    • Skilled communicator, able to brief executive leadership and adapt materials quickly to answer new questions or provide information to a new audience.

    • Preparing reports, slide decks, and other communications materials.

    • Working within a defined GRC system, ensuring controls are documented and successfully tested.

    • Working with BI, SIEM, and ticketing systems.

    General knowledge:

    • Familiarity with MITRE ATT&CK framework,understanding various techniques & tactics used by threat actors, and how those activities are detected.

    • Familiarity with regulatory frameworks in cybersecurity and privacy.

    • Relationship building

    • SOC / Incident Response investigative skills, such as digital forensics, memory analysis, malware reverse engineering or threat hunting.

    • Experience in scripted IT operationsby way ofSystems Administration,Software Development,DevOps, or Site Reliability Engineering.

    • Strong problem-solving, ability to analyze, design, develop,deploy,and support solutions.

    Preferred Qualifications:

    • 5-7 years working in security operations roles.

    • Experience operating in a 24x7 environment.

    • Degree with an emphasis in Cybersecurity, Computer Science, Computer Engineering, Software Engineering, MIS, or a related field

    • Background in information technology with an emphasis on network or systems administration.

    • Hold or willingness to obtain certifications such as GCIH, GCFE, GCFA, GDAT, CISSP, or other relevant security certifications.

    Our Benefits!

    • Tons of room for career growth.

    • We offer highly competitive compensation, including annual bonus opportunities

    • Medical/Dental/Vision plans, 401(k), pension program

    • We provide tuition reimbursement, PTO, and Holiday Pay

    • We provide extensive Professional Training Opportunities

    • We offer an excellent Work/Life Balance

    #LI-Hybrid

    Compensation Range:

    Pay Range - Start:

    $110,040.00

    Pay Range - End:

    $204,360.00

    Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click for additional information relating to location-based pay structures.

    Grow your career with a best-in-class company that puts our clients interests at the center of all we do. Get started now!

    We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

    If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click for information pertaining to compensation and benefits.


     

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After-Hours Response Specialist
  • Wellpoint Care Network
  • Milwaukee, WI FULL_TIME
  • At Wellpoint Care Network, our mission is to facilitate equity, learning, healing, and wellness by restoring the connections that help children and families thrive. Every person deserves the opportuni...
  • 13 Days Ago

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Crime Response Specialist
  • State of Wisconsin
  • Madison, WI FULL_TIME
  • Introduction It is the mission of the Wisconsin Department of Justice (DOJ) to protect the public and ensure that justice is done. To continue to meet this mission, the principles of equity, inclusion...
  • 14 Days Ago

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Critical Response Team Specialist - Remote Optional
  • Delta Defense, LLC
  • West, WI FULL_TIME
  • This is NOT your typical on-call gig!!!! Are you ready for a career you can BELIEVE in? Do you have a strong belief in the 2nd Amendment? Do you support the natural-born right to armed self-defense? D...
  • 19 Days Ago

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IT GRC – Regulatory Response Specialist II
  • Northwestern Mutual
  • Milwaukee, WI FULL_TIME
  • At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. At Northwestern Mutual, we believe relationships are built on trust. Tha...
  • 1 Month Ago

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IT GRC - Regulatory Response Specialist II
  • Northwestern Mutual
  • Milwaukee, WI FULL_TIME
  • At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. At Northwestern Mutual, we believe relationships are built on trust. Tha...
  • 1 Month Ago

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Subject Matter Expert
  • Vtg
  • Washington, DC
  • OverviewVTG is seeking aSubject Matter Expert(SME) to provide technical, program management, and analytical support to P...
  • 4/24/2024 12:00:00 AM

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Electrical Subject Matter Expert
  • Meta
  • Newton, GA
  • Meta is seeking a data center Electrical Subject Matter Expert (SME) to join our Data Center Facility Operations team. O...
  • 4/24/2024 12:00:00 AM

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Acquisition Subject Matter Expert
  • Kepler Research, Inc.
  • Woodbridge, VA
  • Acquisition and Program Management Subject Matter Expert supporting the Missile Defense Agency (MDA), Director of Acquis...
  • 4/23/2024 12:00:00 AM

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Subject Matter Expert (SME)
  • Koniag Government Services
  • Arlington, VA
  • EHSJob ID 2415034Eagle Harbor Solutions, a Koniag Government Services company , is seeking a Subject Matter Expert (SME)...
  • 4/23/2024 12:00:00 AM

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Electrical Subject Matter Expert
  • Meta
  • Kuna, ID
  • Meta is seeking a data center Electrical Subject Matter Expert (SME) to join our Data Center Facility Operations team. O...
  • 4/22/2024 12:00:00 AM

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Subject Matter Expert
  • THR Partners
  • Houston, TX
  • Job Description Job Description This person will be an experienced engineer with sound understanding of HVAC systems tes...
  • 4/21/2024 12:00:00 AM

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Polymer Specialist/Subject Matter Expert
  • Generis Tek, Inc.
  • Minneapolis, MN
  • Please Contact : To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Rohan Salve at emai...
  • 4/21/2024 12:00:00 AM

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Acquisition Subject Matter Expert
  • Kepler Research Inc.
  • Woodbridge, VA
  • Acquisition and Program Management Subject Matter Expert supporting the Missile Defense Agency (MDA), Director of Acquis...
  • 4/21/2024 12:00:00 AM

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$49,353 to $65,225

Executive Response Specialist in Elyria, OH
This enables them to effectively communicate and calibrate with fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management.
January 17, 2020
Executive Response Specialist in Idaho Falls, ID
OOP Specialists must also stay up to date on Bank policies and procedures, and regulatory requirements in order to provide clear and effective feedback to Service Advisors, and recommend updates to The Source, out internal employee resource.
February 18, 2020
Executive Response Specialist in Sumter, SC
OOP Specialists are expected to be fully knowledgeable and cross-trained on all products related to U.S.
November 30, 2019