Executive Response Specialist jobs in Trenton, NJ

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Crisis Response Specialist - PT
  • Legacy Treatment Services Group
  • Hainesport, NJ FULL_TIME
  • Crisis Response Specialists will be responsible for evaluating consumers and deciding if additional psychological, psychiatric, or clinical services are needed. If this is the case, the Crisis Response Specialist will be responsible for activating the on-call Master’s Level Clinician for additional support. Crisis Response Specialists must be able to demonstrate competency in culturally appropriate care, trauma informed care, de-escalation techniques, suicide assessment, and safety planning prior to rendering services independently.


    The 988 Program provides 24/7 mobile community outreach services to adults in crisis, including mental health, substance use, and suicidal emergencies. Staff dispatch to crises in teams of two, with a Crisis Response Specialist and a Peer Support Specialist, to provide assessment, risk assessment, safety planning, linkage to services, and follow-up care. The Program aims to provide crisis de-escalation without use of law enforcement unless necessary for consumer or team safety.


    Hours:

    Part time; various shifts


    This position has the following benefits:

    • NJ Earned Sick Leave
    • Time and one half paid for time worked on 9 Agency-paid holidays
    • Training opportunities provided throughout the year

    Education/Experience:

    Must possess a Bachelor’s Degree in a mental health related field from an accredited institution plus two years post Bachelor's professional experience. Crisis Response Specialists may also possess a Bachelor’s Degree in any field from an accredited institution but will need three years’ post Bachelor’s professional experience in a mental health field.


    Your driver's license must be in good standing, with no recent suspensions or violations of careless/reckless driving or excessive speeding of more than 20 MPH, and no more than 2 moving violations within the last 3 years.


    Legacy Treatment Services is an Equal Opportunity Employer.

  • 18 Days Ago

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Co-Response Outreach Specialist
  • LEGACY TREATMENT SERVICES GROUP
  • Burlington, NJ OTHER
  • Job Details Job Location: Screening and Crisis Intervention Program (SCIP) - Burlington County, NJ Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Position must be ab...
  • 19 Days Ago

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Crisis Response Specialist
  • LEGACY TREATMENT SERVICES GROUP
  • Burlington, NJ OTHER
  • Job Details Job Location: 988 Burlington/Mercer - Burlington County, NJ Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Job Shift: Any Crisis Response Specialists wil...
  • 1 Month Ago

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Crisis Response Specialist - PT
  • LEGACY TREATMENT SERVICES GROUP
  • Burlington, NJ OTHER
  • Job Details Job Location: 988 Burlington/Mercer - Burlington County, NJ Position Type: Part Time Education Level: 4 Year Degree Salary Range: Undisclosed Job Shift: Any Crisis Response Specialists wil...
  • 1 Month Ago

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Customer Support Specialist
  • Ajulia Executive Search
  • Princeton, NJ FULL_TIME
  • Customer Support SpecialistTechnical/IT Customer ServiceEmployment Type:Permanent Full-timeWhy should you apply? Growth Opportunities Excellent work environment with growth opportunities Great Benefit...
  • 2 Days Ago

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Senior Business Control Specialist - Global Credit, AML and Onboarding Operation
  • Hispanic Technology Executive Council
  • Pennington, NJ FULL_TIME
  • At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our...
  • Just Posted

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0 Executive Response Specialist jobs found in Trenton, NJ area

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Maritime Communications Subject Matter Expert
  • Amentum
  • Trenton, NJ
  • Join a team of Research, Design, Test, & Evaluation (RDT&E) professionals who are identifying, developing, demonstrating...
  • 3/28/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Newtown, PA
  • Now Hiring! Sleep Expert Sales Is your current job a nightmare? Make it a dream! Mattress Firm The most trusted authorit...
  • 3/28/2024 12:00:00 AM

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Warehouse Management Solution Expert (WMS)
  • Gramener Inc
  • Princeton, NJ
  • Warehouse Management Solution (WMS) Expert **Details of the role** **About Gramener** We help consult and deliver soluti...
  • 3/28/2024 12:00:00 AM

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Shipwright Leader (expert)
  • Department of Defense
  • Philadelphia, PA
  • Summary You will serve as a Shipwright Leader (Expert) in the DEPARTMENT OF THE NAVY. You will serve as an Expert Shipwr...
  • 3/28/2024 12:00:00 AM

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Vehicle Crash/Automotive Expert
  • Robson Forensic
  • Trenton, NJ
  • Job Description Job Description VEHICLE CRASH EXPERT / AUTOMOTIVE EXPERT Do you want to use your training, education, an...
  • 3/28/2024 12:00:00 AM

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Sleep Expert - Sales>
  • Mattress Firm
  • King Of Prussia, PA
  • Mattress Firm - JR-P0051731 [Sales Associate / Team Member] As a Sleep Expert at Mattress Firm, you'll: Elevate and enha...
  • 3/27/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Newtown, PA
  • Now Hiring! Sleep Expert – Sales Is your current job a nightmare? Make it a dream! Mattress Firm The most trusted author...
  • 3/7/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • King of Prussia, PA
  • Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm as a Sleep Expert® and have t...
  • 3/5/2024 12:00:00 AM

According to the United States Census Bureau, the city had a total area of 8.155 square miles (21.122 km2), including 7.648 square miles (19.809 km2) of land and 0.507 square mile (1.313 km2) of water (6.21%). Several bridges across the Delaware River – the Trenton–Morrisville Toll Bridge, Lower Trenton Bridge and Calhoun Street Bridge – connect Trenton to Morrisville, Pennsylvania, all of which are operated by the Delaware River Joint Toll Bridge Commission. Trenton is located near the exact geographic center of the state, which is 5 miles (8.0 km) located southeast of Trenton. The city is so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$54,343 to $71,823
Trenton, New Jersey area prices
were up 1.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020