Executive Response Specialist jobs in Topeka, KS

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Peer Support Specialist - Mobile Response Team
  • Bert Nash Community Mental Health Center
  • Lawrence, KS FULL_TIME
  • Caring. Hope. Giving back. Working on a team doing groundbreaking work in crisis care, utilizing all the components of the best practice crisis continuum here in Douglas County.

    Do these words resonate with you? If so, please keep reading.

    Our goal at the Bert Nash Center is to build a healthier community by responding to needs and working to restore lives. We accomplish this by believing in our team. Each person that works for the Bert Nash Center contributes directly to the success of our clients, organization, and community.

    Our values of compassion, integrity, equity, and hope reflect in everything we do.

    Pay is based on experience within a range of $16.25 - $23.32 - per hour. Full Time, 40 hours per week, non-exempt, benefits eligible. Flexible hours. Signing bonus - $4000! Bert Nash offers excellent benefits which include medical, dental, vision, KPERS retirement, life insurance, an Employee Assistance Program (EAP) providing free counseling and resources, and generous PTO.


    Responsibilities:

    The primary responsibility of the Mobile Crisis Response Team Peer Support Specialist will be to provide assistance and support to Douglas County Community members in crisis and through their recovery process.

    Some specific duties include:

    • Functioning as a member of the Mobile Response Team;
    • Responding to community members in crisis in their homes, workplaces, schools, or other community settings;
    • Helping consumers develop a network for information and support from others who have been through similar experiences.
    • Specific activities may include:
      • Working with individuals and groups to identify what works in their recovery.
      • Modeling successful behaviors and strategies and share personal experience with recovery.
      • Helping consumers access new resources and practice new skills in the community.
      • Connecting consumers with other consumers, consumer run organizations and the community at large.
      • Helping consumers regain the ability to make independent choices and take a proactive role in treatment.
      • Helping consumers discuss questions or concerns about medications, diagnosis, or treatment approaches with their treating clinician.
      • Helping consumers articulate in their own words their goals and aspirations in the development of their individualized plan.
      • Assisting consumers with identifying and effectively responding to or avoiding identified precursors or triggers that result in functional impairments.

      Qualifications:

      Including but not limited to:

      • High School diploma or GED. Prefer college education in social work or related field, but not mandatory.
      • Must be a consumer of mental health services with a minimum of one year in the active stage of recovery (i.e., did not require services more intense than medications services, individual therapy, or group therapy.
      • Reliable transportation; and a valid, unrestricted driver's license
      • Knowledge of how to manage confidentiality and boundaries in the context of a peer-to-peer relationship.
      • Knowledge of mental health and substance abuse issues including best practices in the treatment of these conditions.
      • Prior computer experience and basic computer fluency.
      • Flexibility in assigned working hours.
      Bert Nash Center requires proof of Covid-19 immunization prior to starting any position. Covid-19 vaccine series must be completed or in process to be cleared for new hire orientation.

  • 7 Days Ago

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Education Coach
  • Technology Support Specialist
  • Topeka, KS CONTRACTOR
  • op 3 Skill Sets1. Professional Development Training Experience2. Educational Technology Solutions Design3. Implementation of Educational Technology Software in K12 (Google, Microsoft, Apple, etc?)"Edu...
  • 1 Day Ago

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Flight Nurse - Life Star of Kansas
  • Global Medical Response
  • Junction, KS FULL_TIME
  • If your passion is flying and you have the skills to deliver patient care in missions where every second counts, apply today! Flight Nurse Exciting Opportunity We're hiring a Flight Nurse to work with...
  • Just Posted

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Mobile Health Advanced-EMT (AEMT)
  • Global Medical Response
  • Topeka, KS FULL_TIME
  • Mobile Health Advanced-EMT (AEMT)Starting at $19.95 / hour with credit given for experience The primary responsibility for the Mobile Health Advanced EMT (AEMT) is the care and management of the clien...
  • 11 Days Ago

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Paramedic Basic
  • Global Medical Response
  • Topeka, KS FULL_TIME
  • PARAMEDIC BASICStarting at $25.00 / hour with credit given for experience We're hiring Paramedics that are passionate about delivering compassionate, high-quality service and advanced patient care to ...
  • 1 Month Ago

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Mobile Crisis Response Therapist
  • CROSSWINDS COUNSELING & WELLNESS
  • Emporia, KS OTHER
  • Job Details Job Location: Region I Lyon - Emporia, KS Position Type: Full Time Education Level: Graduate Degree Salary Range: $70,000.00 Salary/year Travel Percentage: Negligible DescriptionProvides q...
  • 6 Days Ago

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0 Executive Response Specialist jobs found in Topeka, KS area

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Benefit Specialist
  • Experis
  • Topeka, KS
  • Job Title: Benefit Specialist Location: Osawatomie, KS As a SOAR Benefits Specialist, you will be part of the Client Ser...
  • 4/24/2024 12:00:00 AM

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Creative Specialist II - REMOTE
  • Jacobs
  • Topeka, KS
  • Jacobs Creative Specialist II - REMOTE Topeka , Kansas Apply Now We're invested in you and your success. Everything we d...
  • 4/24/2024 12:00:00 AM

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Payroll Specialist
  • Canon Usa & Affiliates
  • Topeka, KS
  • The Payroll Specialist assists the finance department with day-to-day, monthly and year-end operations of Payroll while ...
  • 4/24/2024 12:00:00 AM

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Document Specialist
  • TEKsystems
  • Topeka, KS
  • Description TEKsystems is seeking a Document Specialist to support our client in Topeka KS. This person will be responsi...
  • 4/24/2024 12:00:00 AM

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Healthcare Policy Specialist
  • HR Partners
  • Topeka, KS
  • Company: Community Care Network of Kansas Job Title: Healthcare Policy Specialist Job Classification: Full-Time, Exempt ...
  • 4/23/2024 12:00:00 AM

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Strategic Sourcing Specialist
  • American Express Global Business Travel
  • Topeka, KS
  • American Express Global Business Travel Strategic Sourcing Specialist Topeka , Kansas Apply Now Amex GBT is a place wher...
  • 4/22/2024 12:00:00 AM

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Marketing Specialist
  • Mainstream Nonprofit Solutions
  • Topeka, KS
  • Job Type Full-time Description ****Average salary is $54,329.60 (including wage, incentives, bonuses, overtime, shift di...
  • 4/22/2024 12:00:00 AM

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Food Safety Specialist/Senior Food Safety Specialist
  • Colgate-Palmolive
  • Topeka, KS
  • Relocation Assistance Offered Within Country # 155354 - Topeka, Kansas, United States **Who We Are** Colgate-Palmolive C...
  • 4/20/2024 12:00:00 AM

Topeka (/toʊˈpiːkə/; Kansa: Tó Pee Kuh) is the capital city of the U.S. state of Kansas and the seat of Shawnee County. It is situated along the Kansas River in the central part of Shawnee County, in northeast Kansas, in the Central United States. As of the 2010 census, the city population was 127,473. The Topeka Metropolitan Statistical Area, which includes Shawnee, Jackson, Jefferson, Osage, and Wabaunsee counties, had a population of 233,870 in the 2010 census. The name Topeka is a Kansa-Osage sentence that means "place where we dug potatoes", or "a good place to dig potatoes". As a plac...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$46,206 to $61,066
Topeka, Kansas area prices
were up 1.3% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020