Executive Response Specialist jobs in Toms River, NJ

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Crisis Response Specialist
  • LEGACY TREATMENT SERVICES GROUP
  • Northfield, NJ OTHER
  • Job Details

    Job Location:    988 Atlantic/Cape/Cumberland - Northfield, NJ
    Position Type:    Full Time
    Education Level:    4 Year Degree
    Salary Range:    Undisclosed
    Job Shift:    Any

    Crisis Response Specialists will be responsible for evaluating consumers and

    deciding if additional psychological, psychiatric, or clinical services are needed. If this is the case, the Crisis Response Specialist will be responsible for activating the on-call Master’s Level Clinician for additional support. Crisis Response Specialists must be able to demonstrate competency in culturally appropriate care, trauma informed care, de-escalation techniques, suicide assessment, and safety planning prior to rendering services independently.

     

    The 988 Program provides 24/7 mobile community outreach services to adults in crisis, including mental health, substance use, and suicidal emergencies. Staff dispatch to crises in teams of two, with a Crisis Response Specialist and a Peer Support Specialist, to provide assessment, risk assessment, safety planning, linkage to services, and follow-up care. The Program aims to provide crisis de-escalation without use of law enforcement unless necessary for consumer or team safety. 

     

    Hours:

    Full time; various shifts

     

    This position has the following benefits:

    • 3.2 weeks of Paid Time Off during the first year
    • Medical, vision, dental and life insurance
    • 403(b) employee participation and employer match
    • 9 Agency-paid holidays
    • Training opportunities provided throughout the year


    Education/Experience:

    Must possess a Bachelor’s Degree in a mental health related field from an accredited institution plus two years post Bachelor's professional experience. Crisis Response Specialists may also possess a Bachelor’s Degree in any field from an accredited institution but will need three years’ post Bachelor’s professional experience in a

    mental health field.

     

    Your driver's license must be in good standing, with no recent suspensions or violations of careless/reckless driving or excessive speeding of more than 20 MPH, and no more than 2 moving violations within the last 3 years.

     

    Legacy Treatment Services is an Equal Opportunity Employer.

  • 9 Days Ago

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Crisis Response Specialist
  • Legacy Treatment Services Group
  • Northfield, NJ FULL_TIME
  • Crisis Response Specialists will be responsible for evaluating consumers and deciding if additional psychological, psychiatric, or clinical services are needed. If this is the case, the Crisis Respons...
  • 21 Days Ago

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Crisis Response Specialist - Part Time
  • LEGACY TREATMENT SERVICES GROUP
  • Northfield, NJ PART_TIME
  • Job Details Job Location: 988 Atlantic/Cape/Cumberland - Northfield, NJ Position Type: Part Time Education Level: 4 Year Degree Salary Range: Undisclosed Job Shift: Any Crisis Response Specialists wil...
  • 9 Days Ago

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Crisis Response Specialist - Part Time
  • Legacy Treatment Services Group
  • Northfield, NJ PART_TIME
  • Crisis Response Specialists will be responsible for evaluating consumers and deciding if additional psychological, psychiatric, or clinical services are needed. If this is the case, the Crisis Respons...
  • 21 Days Ago

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Toms River - Certified Home Health Aide Executive Home Care
  • Executive Home Care of Southern Ocean
  • Toms River, NJ FULL_TIME
  • Job description Certified Home Health Aide (CHHA) - Homecare / In Home Executive Care is looking to hire for immediate work in the South Toms River, Barnegat, Manahawkin, Forked River, and Little Egg ...
  • 23 Days Ago

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Program Coordinator - Crisis Mobile Response
  • AtlantiCare
  • Egg Harbor Township, NJ FULL_TIME
  • POSITION SUMMARY Reports To: Director MCRSS Trainings: Annual, CPI, QPR/T Position Summary: Supervise a staff of mobile crisis response workers and manage stabilization services for Atlantic and Cape ...
  • 11 Days Ago

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0 Executive Response Specialist jobs found in Toms River, NJ area

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Digital Content Specialist
  • The Hibbert Group
  • Trenton, NJ
  • Job Description Job Description Develop, interpret, and confirm customer specifications for designated programs/projects...
  • 4/16/2024 12:00:00 AM

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Mobile Expert, Metro - Retail Sales
  • Metropcs
  • East Brunswick, NJ
  • **Retail** **Mobile Expert, Metro Retail Sales** At T-Mobile, we strongly encourage everyone, including people of color,...
  • 4/16/2024 12:00:00 AM

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Training & Development Specialist
  • TDK-Lambda Americas Inc
  • Neptune City, NJ
  • Job Description Job Description TDK-Lambda Americas Inc. Programmable & High Voltage Job Title: Training & Development S...
  • 4/16/2024 12:00:00 AM

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Service Level Agreement /SLA Expert Architect - Location Negotiable
  • Accenture
  • Trenton, NJ
  • We Are Accenture is a leading global professional services company that helps the worlds leading businesses, governments...
  • 4/15/2024 12:00:00 AM

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Service Delivery Expert Sales, Technology Transformation
  • Novartis Group.
  • Princeton, NJ
  • 319519BR **Service Delivery Expert Sales, Technology Transformation** Job Description In the role of Service Delivery Ex...
  • 4/14/2024 12:00:00 AM

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Merchandiser Specialist
  • Acosta, Inc
  • Asbury Park, NJ
  • Merchandiser Specialist General Information Company: PRE-US Location: ASBURY PARK, New Jersey, 07712 Ref #: 24782 Functi...
  • 4/13/2024 12:00:00 AM

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Billing/Payment Specialist
  • RemX The Workforce Experts
  • Red Bank, NJ
  • Job Description Job Description We are currently hiring for an Billing Clerk to join the team of a growing insurance com...
  • 4/13/2024 12:00:00 AM

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Senior Specialist, Warehousing, Clinical Supply Operations
  • Bristol Myers Squibb
  • New Brunswick, NJ
  • **Working with Us** Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. B...
  • 4/13/2024 12:00:00 AM

Toms River is a township in Ocean County, New Jersey, United States. Its mainland portion is also a census-designated place of the same name, which serves as the county seat of Ocean County.[22][23] Formerly known as the Township of Dover, in 2006 voters approved a change of the official name to the Township of Toms River, adopting the name of the largest unincorporated community within the township. As of the 2010 United States Census, the township had a total population of 91,239, with the township ranking as the 8th-most-populous municipality in the state in 2010 (after having been ranked 7...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$54,798 to $72,421
Toms River, New Jersey area prices
were up 1.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020