Executive Response Specialist jobs in Tallahassee, FL

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Emergency Management Specialist (Response Cadre)
  • Hagerty Consulting Inc
  • Tallahassee, FL FULL_TIME
  • Hagerty Consulting, Inc. (Hagerty) is the nation's leading emergency management and homeland security consulting firm. Known for its public spirit, innovative thinking, problem-solving, and exceptional people, Hagerty is sought after to work on some of the largest and most complex crisis and emergency management issues. We serve our clients across the nation to enhance their preparedness programs; create more resilient and sustainable communities; provide innovative solutions to enhance their response; and obtain and manage grants and loans to support their recovery.

    As Hagerty grows, we continue to look for talented professionals from a variety of backgrounds to provide holistic solutions to our clients. We are currently seeking Emergency Management Specialists for potential future positions. These are contract positions as a member of an on-call reservist cadre that will be on-site at a state or local Emergency Operations Center (EOC) or field site. The ideal candidate should have a passion for emergency management, be a self-starter, and have the desire to solve complex preparedness problems for our clients. Individuals serving in this role will be working within an EOC, Incident Management Team (IMT), or at a field site. The Emergency Management Specialist will support the implementation of incident objectives across the incident and coordinate with various partner agencies and Emergency Support Functions (ESFs). As this is not a full-time staff position, candidates only seeking long-term employment should consider our other relevant job postings.

    Candidates for the roles of Emergency Management Specialists must possess the following qualifications:

    • The desire to help communities prepare for, respond to, and recover from disasters.
    • A bachelor’s degree or higher.
    • At least five (5) years of professional experience in emergency management operations or a related field.
    • Outstanding written and verbal communication skills.
    • An understanding of the emergency management system and how jurisdictions coordinate together during large-scale incidents.
    • The ability to facilitate daily meetings with a wide range of stakeholders.
    • Proficiency in Microsoft Office Suite products (including Word, PowerPoint, Excel, Teams, and SharePoint).
    • The ability to provide summary products for leadership.
    • A willingness to be on-site working with a client for more than one month.
    • The ability to work 12-hour shifts as needed based on the client’s operational tempo.
    • The ability able to remain calm and poised under pressure, work successfully on multiple priorities simultaneously, and remain focused when working under tight deadlines.

    Candidates for the roles of Emergency Management Specialists may also have the following qualifications:

    • Experience researching complex issues and presenting outcomes and insights to a supervisor or large audience.
    • Experience working as part of an IMT.
    • The ability to be flexible and demonstrate integrity, teamwork, and an unwavering commitment to excellence in all endeavors.
    • Experience implementing incident objectives with a diverse set of agencies and stakeholders.
    • Experience working as part of an Operations Section on a previous disaster.
    • Training as an Operations Section Chief or Operations Section Position-Specific courses.

    Equal Opportunity Employer Veterans/Disabled

  • 2 Days Ago

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Call Center Supervisor
  • Global Medical Response
  • Tallahassee, FL FULL_TIME
  • The Call Center Supervisor's job entails organizing and directing the daily activities of the call center's operation. The main responsibility of a call center supervisor is to manage, train, and guid...
  • 1 Day Ago

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Representative contract
  • Global Medical Response
  • Tallahassee, FL FULL_TIME
  • Contracts Representative Remote Hourly Compensation : $21 / hr-$22 / hr DOE Why Choose GMR? Global Medical Response ( GMR) and its family of solutions are dedicated to delivering compassionate, qualit...
  • 27 Days Ago

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Restoration Technician
  • Rapid Response Team, LLC
  • Tallahassee, FL FULL_TIME
  • SUMMARY: The Emergency Restoration Technician will handle and oversee the daily activities of emergency mitigation services as well as remediation work. This individual will play an essential role in ...
  • 1 Month Ago

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Contracts Representative
  • Global Medical Response
  • Tallahassee, FL FULL_TIME
  • Contracts RepresentativeRemote Hourly Compensation: $21/hr-$22/hr DOE Why Choose GMR? (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in th...
  • 1 Month Ago

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Sales Director - Public Service - Richmond/Tallahassee/Nashville
  • Hispanic Technology Executive Council
  • Tallahassee, FL FULL_TIME
  • This role is based in either Richmond, Tallahassee or Nashville.Accenture is a leading global professional services company that helps the worlds leading businesses, governments and other organization...
  • Just Posted

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0 Executive Response Specialist jobs found in Tallahassee, FL area

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Merchandiser Specialist
  • Premium Retail Services
  • Crawfordville, FL
  • Description and Requirements As a Premium Merchandiser Specialist, you'll represent hundreds of brands across several re...
  • 3/28/2024 12:00:00 AM

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Support Specialist
  • Michaels Stores
  • Tallahassee, FL
  • Support Specialist page is loaded **Support Specialist** **Support Specialist** locationsTallahassee-1524 Governors Squa...
  • 3/28/2024 12:00:00 AM

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Merchandiser Specialist
  • Premium Retail Services
  • Hosford, FL
  • Description and Requirements As a Premium Merchandiser Specialist, you'll represent hundreds of brands across several re...
  • 3/28/2024 12:00:00 AM

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Air Traffic Control Specialist (Support Specialist)
  • Department of Transportation
  • Tallahassee, FL
  • ** Air Traffic Control Specialist (Support Specialist)** **Department of Transportation** ** Southern Region, Air Traffi...
  • 3/27/2024 12:00:00 AM

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Product Specialist
  • Camping World
  • Midway, FL
  • Job Description Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is Ame...
  • 3/27/2024 12:00:00 AM

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Microsoft Specialist
  • Brooksource
  • Tallahassee, FL
  • System Administrator (Microsoft 365 Specialist) Full Time Contract (Consistent rolling contract year over year) Location...
  • 3/26/2024 12:00:00 AM

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FT Member Services Specialist - Work From Home>
  • Transcarent
  • Crawfordville, FL
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $30 per hour / Medical, dental, and vision / 401k match / P...
  • 3/24/2024 12:00:00 AM

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Quality Specialist
  • Amentum
  • Tallahassee, FL
  • Job Description Amentum is seeking a **Quality Specialist** to join our Commercial Operations and Maintenance Team. The ...
  • 3/24/2024 12:00:00 AM

Tallahassee (/ˌtæləˈhæsi/) is the capital city of the U.S. state of Florida. It is the county seat and only incorporated municipality in Leon County. Tallahassee became the capital of Florida, then the Florida Territory, in 1824. In 2017, the population was 191,049, making it the 7th-largest city in the U.S state of Florida, and the 126th-largest city in the United States. The population of the Tallahassee metropolitan area was 382,627 as of 2017[update]. Tallahassee is the largest city in the Florida Panhandle region, and the main center for trade and agriculture in the Florida Big Bend and S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$44,890 to $59,330
Tallahassee, Florida area prices
were up 1.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020