Executive Response Specialist jobs in Springfield, OH
Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Executive Response Specialist jobs
Ag Mobile Response Technician
- Koenig Equipment, Inc.
-
Urbana, OH
FULL_TIME
-
At Koenig Equipment, Inc., we strive for the balance of an enriched family atmosphere while achieving the stability and job security every employee is seeking. We take pride in providing our customers with agricultural and lawn solutions as well as service they can trust. In order to achieve these goals, we are continually looking for talented and energetic people, who take pride in their work, have initiative, and are willing to learn. Koenig Equipment, Inc. is actively recruiting for experienced Ag Mobile Response Service Technicians at the serving customers in the Dealership's Urbana, OH business territory.Duties:
- Conducts work independently at customer locations working out of an equipped service truck.
- Perform diagnostic work on equipment to verify needed repairs per estimate. Notify service manager if initial diagnosis is inaccurate.
- Perform inspections on equipment advising customers of findings, recommend repairs and upsell value added improvements.
- Perform assigned work in accordance with the estimate and the schedule. If completion deadlines cannot be met, or additional work is discovered, notify the service manager immediately so a recovery plan can be developed.
- Keep accurate times records by segment on worked performed.
- Recommend additional service work to maximize machine productivity, reduce downtime, and add value for the customer.
- Ensure that all parts requested for the job are billed and parts not used are returned in a timely manner.
- Submit work order detail to the Service Manager immediately upon the completion of each segment.
- Help maintain company fixed assets as required.
- Attend training and KEI events to further develop skill sets.
- Other duties as assigned by immediate supervisor.
Qualifications:- A technical school degree or equivalent experience in mechanical repairs.
- Minimum 2-3 years of experience as a heavy equipment technician with preferable experience working on agricultural equipment.
- Basic knowledge of product line, electrical, hydraulic and mechanical systems.
- Ideal candidate will have working knowledge and/or certifications of multiple equipment brands
- Ability to use our computer operating system (PFW IntelliDealer).
- Ability to safely operate vehicles and equipment needed for the job.
- Class “A” CDL desirable but not required, or the ability to get one.
- Ability to lift 50 lbs.
Koenig offers competitive wage structures, quarterly bonus opportunities, comprehensive benefits packages, 401(k) with match, employee wellness programs, immediate PTO allotments and relocation/sign-on bonus opportunities. - 19 Days Ago
Youth Counselor Mobile Response - Bellefontaine, OH
- Coleman Health Services
-
Bellefontaine, OH
FULL_TIME
- Coleman Health Services, a nationally recognized not-for-profit provider of Behavioral Health is seeking a social worker and/or counseling individual to provide crisis intervention and counseling serv...
- 27 Days Ago
Account Executive
- Muzzy Broadcasting
-
Piqua, OH
FULL_TIME
- Can you talk to anyone? Are you one of those people that others come to for help? Do you get things done? Do you love Ohio and call it home? If so, we have an exciting career opportunity for you in ou...
- 1 Month Ago
Project Executive
- Marker, Inc.
-
Bellefontaine, OH
FULL_TIME
- Project Executive You want a future. A career you’re proud of. And one that will more than support your dreams. You want a fun team culture and positive work environment. A chance to move up the ladde...
- 2 Months Ago
Executive Assistant to the CEO
- Community Health & Wellness Partners - CHWP
-
Bellefontaine, OH
FULL_TIME
- Join our Team & Care...To Live Life Fully. The Executive Assistant to the CEO: Provides professional and administrative support to the CEO. Assist in planning, directing, delegating, and evaluating th...
- 5 Days Ago
Executive chef Wilberforce oh
- ESR Healthcare
-
Wilberforce, OH
FULL_TIME
- Experience level: Mid-senior Experience required: 2 Years Education level: Associate degree Job function: Production Industry: Food & Beverages Compensation: View salary Total position: 1 Relocation a...
- 5 Days Ago
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0 Executive Response Specialist jobs found in Springfield, OH area
Payment Operations Specialist
- IQ Ventures
-
Dublin, OH
- The Payment Operations Specialist will have a deep working knowledge of credit and debit card services, payment card net...
- 4/19/2024 12:00:00 AM
Shipping Specialist
- Manpower
-
Troy, OH
- Job Title: Shipping Specialist Department: Shipping Hours: M-F; 7:00 am - 3:30 pm Pay Rate: $15.00 / hour Summary: To cr...
- 4/19/2024 12:00:00 AM
Customer Service Specialist
- Rollins, Inc.
-
Dayton, OH
- ** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO022495 Showing ...
- 4/19/2024 12:00:00 AM
Payment Specialist
- Hjw Executive Search Llc
-
Dublin, OH
- My firm is working with a growing financial organization who is looking for a Payment Operations Specialist will have a ...
- 4/18/2024 12:00:00 AM
Network Administration Specialist
- General Dynamics Information Technology
-
Wright Patterson AFB, OH
- Network Administration Specialist Transform technology into opportunity as a Network Administration Specialist with GDIT...
- 4/17/2024 12:00:00 AM
Regional Customer Support Senior Expert *
- SMA Solar Technology AG
-
Dublin, OH
- Deine Rolle: Regional Customer Support Senior Expert * Am Standort: Kassel, DE **"Der Wandel der Energiewirtschaft brauc...
- 4/16/2024 12:00:00 AM
Payment Specialist
- HJW Executive Search LLC
-
Dublin, OH
- My firm is working with a growing financial organization who is looking for a Payment Operations Specialist will have a ...
- 4/15/2024 12:00:00 AM
Eviction Prevention Specialist
- VineBrook Homes, LLC
-
Dayton, OH
- EVICTION PREVENTION SPECIALIST $1,000 Sign-On Bonus POSITION SUMMARY/OBJECTIVE The Eviction Prevention Specialist will b...
- 4/4/2024 12:00:00 AM
About Springfield, Ohio
Springfield is a city in the U.S. state of Ohio and the county seat of Clark County. The municipality is located in southwestern Ohio and is situated on the Mad River, Buck Creek and Beaver Creek, approximately 45 miles (72 km) west of Columbus and 25 miles (40 km) northeast of Dayton. Springfield is home to Wittenberg University, a liberal arts college.
As of the 2010 census, the city had a total population of 60,608. The Springfield Metropolitan Statistical Area had a population of 138,333 residents. and the Dayton-Springfield-Greenville, OH Combined Statistical Area had 1,072,891 residents....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$47,155 to $62,320
Springfield, Ohio area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does an Executive Response Specialist do?
Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020