Executive Response Specialist jobs in Springfield, MA

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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EMT Basic
  • Global Medical Response
  • Greenfield, MA FULL_TIME
  • Emergency Medical Technician (EMT)

    IMMEDIATELY HIRING! EMT FULL-TIME Opportunity

    We're hiring Emergency Medical Technicians (EMTs) that will respond to emergency and non-emergency requests for medical assistance and deliver high-quality care, treatment and customer service to patients.

    Responsibilities:

    • EMTs provide an assessment of patients, determine necessary care and deliver emergency services by utilizing appropriate medical techniques and equipment.
    • Document patient information, condition and treatment while maintaining confidentiality and patient rights.
    • Take pride in providing a safe, clean, and well-stocked environment for patients.
    • Use appropriate EMT skills to provide care including communications, medical equipment, cleaning procedures, office equipment and tools.
    • EMTs operate an ambulance in conjunction with applicable company safety policies, and traffic laws related to the operation of emergency medical response vehicles.
    • Work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow EMTs.

    Other Responsibilities:

    • Participate in community programs to maintain AMR image and establish strong community relations.

    MinimumRequired Qualifications:

    • Must be at least 18 years of age
    • High School Diploma or equivalent (GED)
    • State Driver's License
    • State EMT certification
    • CPR/BLS certification
    • Driving record in compliance with company policy
    • Pass Physical Ability Test (PAT)
    • Some work experience, preferably in healthcare is preferred

    Why Choose AMR Greenfield?

    - Base of operations with crew quarters

    - Weekend and Night Differentials

    - Opportunities for Shift differential $50-150

    - FT Rotating 36 hr work week

    - Shift incentives

    - Employees that apply for and qualify for FTO status receive an additional $1/hour

    - Generous PTO accrual which increases with years of service

    - ALS 911 Contract for City of Greenfield and ALS IFT work out of the Franklin Medical Center

    - 401K with company matching. Health, Dental, Vision and Life insurance available

    - and so much more!

    Why Choose AMR? is one of 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at Learn how our are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at .


    EEO Statement

    Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.

    Starting Compensation : $18.44 per hour based on experience. Check out our careers site to learn more about our benefit options.


    EOE including Veterans and Disabled

     

  • 2 Days Ago

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Paramedic Basic
  • Global Medical Response
  • Greenfield, MA FULL_TIME
  • Paramedic IMMEDIATE HIRING! PARAMEDIC FULL-TIME and PART-TIME Opportunities STARTING RATE OF $24.62 PER HOUR, OR MORE BASED UPON EXPERIENCE! We're hiring Paramedics that are passionate about deliverin...
  • 2 Days Ago

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Paramedic Basic
  • Global Medical Response
  • Springfield, MA FULL_TIME
  • IMMEDIATELY HIRING FOR A PARAMEDIC FULL-TIME OPPORTUNITY STARTING RATE OF $24.62 PER HOUR, OR MORE BASED UPON EXPERIENCE! We're hiring Paramedics that are passionate about delivering compassionate, hi...
  • 7 Days Ago

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EMT Basic
  • Global Medical Response
  • Springfield, MA FULL_TIME
  • Emergency Medical Technician (EMT) IMMEDIATELY HIRING- EMT FULL-TIME Opportunity We're hiring Emergency Medical Technicians (EMTs) that will respond to emergency and non-emergency requests for medical...
  • 17 Days Ago

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Co-Response Clinician
  • Behavioral Health Network, Inc.
  • Springfield, MA FULL_TIME
  • If you are an amazing service provider and would like to help those in your community then keep reading because this is for you!! Become a part of our team of competent and compassionate professionals...
  • 9 Days Ago

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Co-Response Clinician, Amherst
  • Clinical & Support Options Inc
  • Amherst, MA FULL_TIME
  • CSO is looking for a Co-Response Clinician for our Emergency Services Team to support the town of Amherst.The Co-Response Clinician sits at the Amherst Police Department and responds with law enforcem...
  • 5 Days Ago

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0 Executive Response Specialist jobs found in Springfield, MA area

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Charlotte Tilbury Brand Expert - CT, US
  • Charlotte Tilbury
  • Farmington, CT
  • Charlotte Tilbury is currently recruiting Freelance Brand Experts to join the team. This position will be part of the Ch...
  • 4/19/2024 12:00:00 AM

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Construction Documents Expert
  • Architecture Environment Life, Inc.
  • East Longmeadow, MA
  • Job Description Job Description ArchitectureEL (AEL), based in East Longmeadow MA, seeks a CDD with a minimum 5 years ex...
  • 4/18/2024 12:00:00 AM

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Expert Technical Project Manager
  • Acxiom LLC
  • Hartford, CT
  • The Expert Technical Project Manager will run the execution of projects, product releases, and programs within the Profe...
  • 4/18/2024 12:00:00 AM

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Chef de Projet Expert LOTUS Casablanca
  • Trustedadvisors Group
  • Lenox, MA
  • **Chef de Projet Expert LOTUS** Nous sommes la recherche d'un Chef de Projet Expert LOTUS, pour le compte d'une filiale ...
  • 4/18/2024 12:00:00 AM

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CE Service Rep Specialist
  • Baystate Health
  • Springfield, MA
  • **Summary:** **LOCATION:** + Onsite Springfield MA **SCHEDULE:** + Monday-Friday 730a-4p + Day Shift + On Call responsib...
  • 4/18/2024 12:00:00 AM

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Ingnieur Expert Pilotage & Scurit Oprationnelle (REF04) Casablanca
  • Trustedadvisors Group
  • Lenox, MA
  • **Ingnieur Expert Pilotage & Scurit Oprationnelle (REF04)** Nous recherchons pour le compte d'une banque internationale ...
  • 4/17/2024 12:00:00 AM

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Cleaning Validation Specialist
  • Katalyst HealthCares and Life Sciences
  • Worcester, MA
  • Responsibilities: Cleaning Validation Expertise: The primary responsibility of the Cleaning Validation Specialist is to ...
  • 4/16/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Auburn, MA
  • Now Hiring! Sleep Expert – Sales This fast-paced, commission-driven sales role will provide you with everything you need...
  • 4/10/2024 12:00:00 AM

Springfield is located at 42°6′45″N 72°32′51″W / 42.11250°N 72.54750°W / 42.11250; -72.54750 (42.112411, −72.547455). According to the United States Census Bureau, the city has a total area of 33.1 square miles (85.7 km2), of which 31.9 square miles (82.5 km2) are land and 1.2 square miles (3.1 km2), or 3.65%, are water. Once nicknamed "The City in a Forest," Springfield features over 4.0 square miles (10.4 km2) of urban parkland, 12% of its total land area. Located in the fertile Connecticut River Valley, surrounded by mountains, bluffs, and rolling hills in all cardinal directions, Spring...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$52,100 to $68,856
Springfield, Massachusetts area prices
were up 1.6% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020