Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Emergency Medical Technician (EMT)
IMMEDIATELY HIRING! EMT FULL-TIME Opportunity
We're hiring Emergency Medical Technicians (EMTs) that will respond to emergency and non-emergency requests for medical assistance and deliver high-quality care, treatment and customer service to patients.
Responsibilities:
Other Responsibilities:
MinimumRequired Qualifications:
Why Choose AMR Greenfield?
- Base of operations with crew quarters
- Weekend and Night Differentials
- Opportunities for Shift differential $50-150
- FT Rotating 36 hr work week
- Shift incentives
- Employees that apply for and qualify for FTO status receive an additional $1/hour
- Generous PTO accrual which increases with years of service
- ALS 911 Contract for City of Greenfield and ALS IFT work out of the Franklin Medical Center
- 401K with company matching. Health, Dental, Vision and Life insurance available
- and so much more!
Why Choose AMR? is one of 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at Learn how our are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at .
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.
Starting Compensation : $18.44 per hour based on experience. Check out our careers site to learn more about our benefit options.
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