Executive Response Specialist jobs in Santa Maria, CA

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Mental Health Response Transport Team-On-Call
  • Care Connection Transport Services
  • San Luis Obispo, CA PART_TIME
  • Care Connection believes that EVERY PERSON MATTERS. Our mission is to provide an alternate transportation solution to individuals placed on a voluntary or involuntary hold to and from treatment facilities by offering a reliable, professional, and compassionate service. If you’re looking to make a difference in the lives of those struggling with mental or behavioral illness, consider applying to one of our positions!

    As an On-Call Driver with Care Connection you will be responsible for transporting clients to various locations in the company vehicle. While this is an On-Call position, you will need to complete our online Behavioral Health Driver training program and attend 1 half-day of in-person training.

    The Schedule is flexible to your availability. The Pay is $18.00-$20.00 an hour. We have 10 available positions for this role.

    ESSENTIAL FUNCTIONS

    • Transports clients as needed and follows all transportation safety and documentation guidelines.
    • Maintains awareness, safety, security, and supervision of clients in care at all times. Establishes and maintains positive relationships with all clients in our care, agency staff, and external stakeholders.
    • Follows all behavior management, de-escalation strategies, and crisis intervention protocols and procedures.
    • Ensure all conduct and client interactions are Trauma Informed and follows best practices.
    • Models sensitivity and competency related to diversity and cultural awareness.

    EDUCATION/EXPERIENCE

    • High School Diploma or equivalent.
    • Behavioral Health Technician [BHT] experience is ideal.
    • 23 years old required.
    • Must have valid California Driver’s license, exhibit the ability to operate company vans and/or vehicles safely and have a clean 5-year motor vehicle history.
    • Preferred dress code: Casual (come as you are, but please be presentable) Company ID will be provided once hired.

    Job Type: Part-time

    Pay: $18.00 - $20.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Flexible schedule
    • Health insurance
    • Referral program

    Patient demographics:

    • Adolescents
    • Adults
    • Children

    Schedule:

    • 10 hour shift
    • 12 hour shift
    • 4 hour shift
    • 8 hour shift
    • Day shift
    • Evening shift
    • Holidays
    • Monday to Friday
    • Night shift
    • On call
    • Weekends as needed

    Application Question(s):

    • Can you pass a background check?
    • Can you pass a drug tes?

    License/Certification:

    • California Drivers License (Preferred)

    Ability to Relocate:

    • San Luis Obispo, CA: Relocate before starting work (Required)

    Work Location: In person

  • 5 Days Ago

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Student Services Coordinator - Dean of Students, Campus Assessment, Response & Education
  • The California State University
  • San Luis Obispo, CA FULL_TIME
  • Job Summary Under general direction by the Director for Campus Assessment Response, & Education (CARE), the CARE Student Service Coordinator serves as a primary resource for overseeing reports of beha...
  • 5 Days Ago

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Associate Mental Health Practitioner LMFT LCSW MFT ASW Encampment Response
  • Good Samaritan Shelter
  • Santa Maria, CA FULL_TIME
  • Essential Duties and Responsibilities: As a Mental Health Practitioner providing mental health services within the Good Samaritan Shelter system of care, your role is crucial in supporting clients who...
  • 5 Days Ago

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Executive Assistant
  • Keenan Carter Group, Inc
  • Pismo Beach, CA FULL_TIME
  • Are you hard-working and detail-oriented? Love systems, processes, and procedures? Enjoy a fast-paced work environment with lots to do? Love serving people and checking things off your to-do list? Are...
  • 13 Days Ago

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Executive Director
  • Environmental Center of San Luis Obispo (ECOSLO)
  • San Luis Obispo, CA FULL_TIME,PART_TIME
  • About ECOSLO ECOSLO, the Environmental Center of San Luis Obispo, is a 501(c)(3) nonprofit that has been leading environmental programs in San Luis Obispo County, California for over 50 years. We orga...
  • 14 Days Ago

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Account Executive
  • AGM CALIFORNIA INC
  • Santa Maria, CA FULL_TIME
  • SUMMARY: Develops, sells and maintains business accounts for multiple radio stations by performing the following: ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. This is a multi-tasking ...
  • 17 Days Ago

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0 Executive Response Specialist jobs found in Santa Maria, CA area

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Parts Specialist
  • O'Reilly Auto Parts
  • Santa Maria, CA
  • Compensation Pay Range: $15.50 - $22.00 The Parts Specialist will provide all retail and installer customers with a high...
  • 4/19/2024 12:00:00 AM

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Finance Specialist
  • Community Action Partnership of San Luis Obispo County
  • San Luis Obispo, CA
  • Position Summary: Under general direction, this position provides fiscal and administrative support to the Head Start, E...
  • 4/19/2024 12:00:00 AM

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Sales Specialist
  • We Are Airstream
  • Buellton, CA
  • Job Description Job Description We are seeking a Sales Specialist to join our team! You will resolve customer questions ...
  • 4/19/2024 12:00:00 AM

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Environmental Health and Food Safety Specialist
  • Reiter Affiliated Companies LLC
  • Santa Maria, CA
  • Job Description Job contributions and key responsibilities/ Contribuciones y Responsabilidades Clave: Safety and Food Sa...
  • 4/19/2024 12:00:00 AM

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Data Entry Specialist (Work From Home)>
  • CareMetx
  • Santa Maria, CA
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Specialist you'll: Main...
  • 4/18/2024 12:00:00 AM

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Substitute Behavioral Health Specialist
  • California Department of Education
  • San Luis Obispo, CA
  • Job Summary Job Summary Provide directed learning experiences through the implementation of lesson plans and behavioral ...
  • 4/17/2024 12:00:00 AM

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Job Placement Specialist
  • San Luis Obispo County Office of Education
  • San Luis Obispo, CA
  • Job Summary Assess and recruit eligible students for WorkAbility program. Assist students with developing pre-employment...
  • 4/16/2024 12:00:00 AM

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Job Placement Specialist
  • California Department of Education
  • San Luis Obispo, CA
  • Job Summary Job Summary Assess and recruit eligible students for WorkAbility program. Assist students with developing pr...
  • 4/16/2024 12:00:00 AM

Santa Maria is a city near the Southern California coast in Santa Barbara County. It is approximately 65 miles (105 km) northwest of Santa Barbara and 150 miles (240 km) northwest of downtown Los Angeles. Its estimated 2018 population was 108,470, making it the most populous city in the county and the Santa Maria-Santa Barbara, CA Metro Area. The city is notable for its wine industry and Santa Maria-style barbecue. Sunset magazine called Santa Maria "The West's Best BBQ Town". Santa Maria is located at 34°57′5″N 120°26′0″W / 34.95139°N 120.43333°W / 34.95139; -120.43333 (34.951377, -120.433...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$54,448 to $71,959
Santa Maria, California area prices
were up 2.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020