Executive Response Specialist jobs in Santa Cruz, CA

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Paramedic Basic - Santa Cruz County
  • Global Medical Response
  • Scotts, CA FULL_TIME
  • SANTA CRUZ COUNTY, CA

    SIGN ON BONUS AVAILABLE FOR A LIMITED TIME*

    We're hiring Paramedics that are passionate about delivering compassionate, high-quality service and basic as well as advanced patient care to our customers.

    Do you have a desire to continue your education?

    Looking to improve your skills and knowledge?

    We offer sponsorships, educational scholarships, and tuition reimbursement opportunities. *

    Responsibilities:

    • Assess each call situation to determine the best course of action while working with progressive Paramedic protocols.
    • Utilize your Paramedic skills on medical equipment and procedures including defibrillator, EKG monitor, oxygen and suction devices, and intravenous fluids to provide advanced medical care.
    • Communicate with patients and loved ones to provide information and assurance that care is being given.
    • Act as Paramedic team leader and take responsibility for the scene and unit management as needed.
    • Drive the ambulance on 911 responses.
    • Work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow Paramedics.

    Other Responsibilities:

    • Participate in community programs to maintain AMR image and establish strong community relations.

    MinimumRequired Qualifications: *PLEASE UPLOAD ALL ACTIVE CERTICATIONS AND LICENSES WITH COLORED PHOTOS*

    • High school diploma or equivalent (GED)
    • Active CA State Paramedic License
    • CA State Driver's License
    • BLS, ACLS, PALS OR PEPP, BTLS OR PHTLS
    • Driving record in compliance with company policy
    • Pass Physical Agility Test
    • Some work experience, preferably in healthcare

    Why Choose AMR? is one of 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at Learn how our are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at .

    *Some restrictions apply - your recruiter will share more information upon receiving your application


    EEO Statement

    Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.

    Company Benefits: Check out our careers site to learn more about our benefit options.

    Salary Range: $33.99/hr-$50.90/hr depending on experience (DOE) (This rate applies to 12 hour shift averaging 42 a week)

    This position is bonus eligibile.

    *Salary varies depending on shift type, please inquire within for different shifts.


    EOE including Veterans and Disabled

     

  • 12 Days Ago

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EMT Basic - Santa Cruz County
  • Global Medical Response
  • Scotts, CA FULL_TIME
  • Santa Cruz County, CA Emergency Medical Technician (EMT) Do you have a desire to continue your education?Looking to improve your skills and knowledge?We offer sponsorships, educational scholarships, a...
  • 1 Month Ago

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CES Manager
  • Global Medical Response
  • Scotts, CA FULL_TIME
  • SANTA CRUZ / SAN BENITO POSITION: EXEMPT - CLINICAL EDUCATION SPECIALIST MANAGEREXEMPT: FULL-TIME We're hiring a Clinical Education Specialist Mananger to oversee activities for the Operations and loc...
  • 28 Days Ago

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Intake & Response Team Coordinator
  • University of California Santa Cruz
  • Santa Cruz, CA FULL_TIME
  • Intake & Response Team Coordinator Location: Santa Cruz Job ID: 49744 JOB POSTING Reporting to the Deputy Title IX Officer in the Office of Equity & Equal Protection (EEP), the Intake & Response Team ...
  • 2 Days Ago

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Mobile Crisis Response Team Supervisor
  • University of California Santa Cruz
  • Santa Cruz, CA FULL_TIME
  • Mobile Crisis Response Team Supervisor Location: Santa Cruz Job ID: 33133 JOB POSTING UC Santa Cruz Counseling and Psychological Services is excited to announce the creation of a Mobile Crisis Respons...
  • 14 Days Ago

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Executive Director
  • Friends of the Santa Cruz Public Libraries
  • Santa Cruz, CA FULL_TIME
  • Executive Director - Friends of the Santa Cruz Public Libraries (FSCPL) Background FSCPL is a 501(c)3 nonprofit corporation that supports the Santa Cruz Public Libraries which includes 10 branches, a ...
  • 12 Days Ago

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0 Executive Response Specialist jobs found in Santa Cruz, CA area

Santa Cruz (/ˈsæntə ˈkruːz/, Spanish: Holy Cross) is the county seat and largest city of Santa Cruz County, California. As of 2013 the U.S. Census Bureau estimated Santa Cruz's population at 62,864. Situated on the northern edge of Monterey Bay, about 32 mi (51 km) south of San Jose and 75 mi (120 km) south of San Francisco, the city is part of the 12-county San Jose-San Francisco-Oakland Combined Statistical Area. Santa Cruz is known for its moderate climate, natural environment, coastline, redwood forests, alternative community lifestyles, and socially liberal leanings. It is also home to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$55,797 to $73,741
Santa Cruz, California area prices
were up 2.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020