Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Utilize your Paramedic skills on medical equipment and procedures including defibrillator, EKG monitor, oxygen and suction devices, and intravenous fluids to provide advanced medical care.
Communicate with patients and loved ones to provide information and assurance that care is being given. Act as Paramedic team leader and take responsibility for the scene and unit management as needed. Drive the ambulance on 911 responses.Work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow Paramedics.
OtherHigh school diploma or equivalent (GED) State Paramedic License State Driver's License BLS, ACLS, NREMT-Paramedic Driving record compliant with company policy Pass Physical Agility Test Some work experience, preferably healthcare Why Choose AMR? AMR is one of Global Medical Response 's (GMR) family of solutions.
Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services.View the stories on how our employees provide care to the world at Learn how our values are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at .
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
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