Executive Response Specialist jobs in Norwalk, CA

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Response Supervisor - Long Beach
  • Marine Spill Response Corporation
  • Long Beach, CA FULL_TIME
  • Marine Spill Response Corporation is a not-for-profit, U.S. Coast Guard Classified Oil Spill Removal Organization. MSRC was formed in 1990 to offer oil spill response services and mitigate damage to the environment. MSRC offers a full range of oil spill response capabilities intended to help meet the planning criteria of the Oil Pollution Act of 1990.
    MSRC is offering an excellent opportunity for a Response Supervisor who is ready to start their career with the leader in the oil spill response industry. We are seeking a qualified individual who is responsible for the operation, maintenance, communications, contractor support, training and readiness of response personnel and equipment assigned to the sites within the Supervisor’s geographical area of responsibility.
    Requirements of the position
    • 5 years of oil spill response or business management
    • Must have effective leadership and written and oral communication skills
    • Ability to operate industrial equipment and their systems safely
    • Ability to operate a personal computer
    • Employment is contingent upon:
    o A successful background check
    o Drug screen
    o Pre-hire medical exam
    o A Valid driver license, TWIC card and Passport
    o Completion of 40 Hours of HAZWOPER training

    Responsibilities
    • Supervise and manage the response efforts and the cleaning up of oil spills, maintain the equipment, train, and develop all subordinates, and sustain customer relations.
    • Demonstrates leadership skills and motivates and develops subordinates.
    • Directs the use of spill response resources during spill response events, scheduled and nonscheduled drills and exercises, always taking into account: operational readiness, operational effectiveness, customer satisfaction, cost considerations and efficient use of MSRC personnel, equipment, and contracted services.
    • Maintains a safe work environment. Manages sites in compliance with applicable environmental, health and safety guidelines.
    • Implements and oversees corrective and preventative maintenance programs on MSRC equipment.
    • Responsible for budget, verification and approval of contractor/vendor invoices received for the sites assigned to the Supervisor.
    • Understands and applies all relevant agreements and regulation including elements such as activation criteria, equipment usage and the price rates, terms and conditions.
    • Understands and applies all relevant Operations Plans and Procedures including the Oil Spill Removal Organization (OSRO) requirements and Area Contingency Plans (ACPs) as well as the Oil Pollution Act of 1990 (OPA-90), associated federal and state regulations, and with other contractual obligations such as leased facility contracts, contracted crew agreements, etc.
    • Develops relationships with customers, federal, state, and local agencies, contracted Spill Team Area Responders (STARS) and other contractors.
    Physical Requirements Include, Among Others:
    • Requires standing, lifting up to 45lbs
    • Requires the ability to wear the personnel protective equipment prescribed by posted signs and written instruction
    • Able to work in various temperatures indoors and outdoors in all weather conditions including heat, cold, rain or dry environments
    • Ability to perform work in various sea conditions, under all environmental conditions,
    • often wet/oily decks
    Salary Range $69,243.20-$134,264.00

    Internal Applicants:
    To facilitate process, internal applicants are encouraged to speak with their supervisor and/or their HRA about their interest in, and application for, this position.
    Marine Spill Response Corporation is an Equal Opportunity Employer. MSRC prohibits discrimination against any employee or applicant for employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, or because an employee or applicant is a disabled veteran, recently separated veteran, or other protected veteran.

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  • 1 Month Ago

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Dermatologist
  • Pacific Dermatology Specialist
  • Torrance, CA FULL_TIME
  • Pacific Dermatology Specialists in the South Bay Area is seeking a Dermatologist to join our long established & highly regarded practice with a large & loyal patient base full-time. Opportunity Highli...
  • Just Posted

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Administrative assistant
  • Regal Executive Search
  • Redondo, CA FULL_TIME
  • Administrative Assistant Real Estate / Property Management Company located in South Redondo Beach with an immediate opening for a friendly & energetic Administrative Assistant. The Administrative Assi...
  • Just Posted

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Program Manager Clinical, Principal
  • Hispanic Technology Executive Council
  • Long Beach, CA FULL_TIME
  • Your Role The Program Manager Clinical, Principal in collaboration with the Regional Medical Director and internal Blue Shield of California teams will be responsible for collaborating with all extern...
  • Just Posted

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Psychiatric Nurse Practitioner - Long Beach
  • Executive Mental Health
  • Long Beach, CA FULL_TIME
  • Summary: The rapidly growing and award-winning team at Executive Mental Health (EMH), now celebrating its 25th anniversary as a leading behavioral healthcare group in the State of California, is seeki...
  • 1 Month Ago

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Account Executive
  • Clear Channel Outdoor
  • Torrance, CA FULL_TIME
  • Job Description Summary: Generate advertising revenue and meeting sales targets through the creation and renewal of sales contracts working alongside the Account Specialist. Job Responsibilities: Driv...
  • 18 Days Ago

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0 Executive Response Specialist jobs found in Norwalk, CA area

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Subject Matter Expert (SME) for Health Administration (Remote/Hybrid) - (Contractor)
  • Confidential
  • Los Angeles, CA
  • Job Summary: We are actively searching for a Subject Matter Expert (SME) with a comprehensive background in health admin...
  • 4/25/2024 12:00:00 AM

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Subject Matter Expert (SME) for Health Administration (Remote/Hybrid) - (Contractor)
  • Confidential
  • Irvine, CA
  • Job Summary: We are actively searching for a Subject Matter Expert (SME) with a comprehensive background in health admin...
  • 4/25/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Laguna Niguel, CA
  • Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm as a Sleep Expert® and have t...
  • 4/25/2024 12:00:00 AM

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Fiverr Expert
  • Fud, Inc.
  • Los Angeles, CA
  • Fud is on a mission to empower people to earn a living on their own terms. As the world's first social hustling communit...
  • 4/23/2024 12:00:00 AM

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Operations Expert
  • Express Inc.
  • Cerritos, CA
  • OverviewAbout Express, Inc.Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and...
  • 4/23/2024 12:00:00 AM

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Open Platform Expert
  • SHOPLINE
  • Los Angeles, CA
  • About SHOPLINE: SHOPLINE is Asia's largest smart commerce platform, dedicated to providing scalable business solutions t...
  • 4/22/2024 12:00:00 AM

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Open Platform Expert
  • Shopline
  • Los Angeles, CA
  • About SHOPLINE: SHOPLINE is Asia's largest smart commerce platform, dedicated to providing scalable business solutions t...
  • 4/22/2024 12:00:00 AM

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Fiverr Expert
  • Fud Inc.
  • Los Angeles, CA
  • Fud is on a mission to empower people to earn a living on their own terms. As the world's first social hustling communit...
  • 4/21/2024 12:00:00 AM

Norwalk is a suburban city in Los Angeles County, California, United States. The population is estimated to be 107,096 as of 2014. It is the 58th most densely-populated city in California. Founded in the late 19th century, Norwalk was incorporated as a city in 1957. It is located 17 miles (27 km) southeast of downtown Los Angeles and is part of the Greater Los Angeles area. Norwalk is a member of the Gateway Cities Council of Governments. Norwalk's sister cities are Morelia, Michoacán, and Hermosillo, Sonora, in Mexico. Norwalk is located at 33°54′25″N 118°5′0″W / 33.90694°N 118.08333°W / 3...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$55,297 to $73,081
Norwalk, California area prices
were up 3.2% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020