Executive Response Specialist jobs in Newport, RI

Why WWT?

At World Wide Technology, we work together to make a new world happen.Ourmost important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

WWT was founded in 1990 in St. Louis, Missouri. We employmore than10,000 peoplegloballyand closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proudto have been included onthe FORTUNE "100 Best Places to Work For" list formore than10 years.

Want to work with highly motivated individuals on high-performance teams? Join the WWT New England team today!

Why should you join Global East Enterprise Sales?

The Client Executive is responsible for partnering with local Fortune 500 customers in New England to build strategic relationships, articulate a clear vision and generate business value. The Client Executive is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The Client Executive will work with all appropriate WWT resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources. With our Advanced Technology Center and Platform () at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers.

What will you be doing?

The Client Executive will sell broad technical services, solutions, and products to our customers within the local market. Day to day responsibilities will include building meaningful relationships within a territory, leading customer sales meetings and presentations, and bringing customer requests to the WWT technical teams for scoping. The Client Executive will team with local Engineers and Architects, as well as experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting edge technologies. This position will require the ability to travel up to 25%.

RESPONSIBILITIES:

• Leading and directing the WWT customer account team.
• Position WWT capabilities and service offerings with client business and technology objectives.
• Articulate and implement strategic territory and account plans aligned to WWT's strategic direction.
• Identifying and building trusted advisor relationships with key influencers and decision-makers, specifically CxOs, at the customer.
• Working closely with internal WWT teams (executives, solution architects, business development, marketing, partners, enterprise support, service teams and professional services) to support the best business solution for customers
• Defining a CXO relationship strategy within the customer, coordinating executive business reviews, and maintaining customer satisfaction levels
• Strong leadership presence and be able to command a room in a meeting.
• High level experience in communicating via email, phone, and face to face.
• Comfortable writing executive briefing documents for, and communicating with, the most senior executives at the company.
• Operating with significant autonomy and discretion. A high degree of decision making is required in routine customer engagement, business judgment is critical.
• Maintain an accurate and robust pipeline and forecast of business opportunities.
• Develop and manage the sales pipeline by engaging with prospects, partners, and key customers.
• Prepare and deliver business reviews to the senior management team regarding quarterly and yearly strategies that align with revenue growth expectations.
• Accelerate customer adoption and ensure customer satisfaction.

QUALIFICATIONS:

• Candidates must live in/around Boston Metro / New England Region
• 10 years Account Management experience in the global enterprise space with large commercial or enterprise customers.
• 10 years of experience managing/leading a sales book of business. Other experiences to include: experience in large complex deal negotiations with a successful track record; ability to navigate across WWT and the customer in a trusted advisor/consultative approach.
• Ability to work independently and solve customer-facing problems.
• Ability to navigate a matrixed organization (internally and the customer's) with a consultative approach, and establish credibility quickly with senior level executives
• Strong communication skills (written, verbal and presentation).

Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes YOU. Be who YOU are at WWT!

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

World Wide Technology, Inc. offers excellent benefits and competitive compensation. Visit our company web page at for more information.

Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled

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