Executive Response Specialist jobs in North Dakota

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Project Supervisor - Hazmat Response
  • Ambipar Response
  • Watford, ND FULL_TIME
  • Ambipar Response is an environmental service company with multiple facility and global locations. We currently have an opening for a working role as Project Supervisor in our Amarillo office to become an integral part of our team! You will coordinate and oversee emergency hazmat response and scheduled industrial service projects.

    • Provide management/supervision of multiple personnel, projects while ensuring personnel safety and compliance with local, state, and federal regulations.
    • Direct the utilization of assigned project personnel, equipment and assets to ensure required gross profit targets are achieved;
    • Ensure timely and professional delivery of designated service for a specific location or market;
    • Properly maintain Company facilities & equipment.

    Responsibilities:

    • Ensure the professional and timely performance of projects. Ensure accurate and timely completion and submittal of required project documentation, including, but not limited to, the following:
    • Work tickets - same day
    • Health and safety plans - daily
    • Job information sheets - daily
    • Manifests and/or bills of lading- as required
    • Photographs - daily
    • ER Reports - by next business day
    • Expenses - copy and turn in daily with work ticket
    • Expense Reports - turn in weekly
    • Work orders - as needed
    • Contracts - as needed
    • Updates to project status board - daily
    • Ensure that each project complies with AIE safety guidelines and standard operating procedures (must learn and understand safety guidelines and SOP’s)
    • Increase personal knowledge through attendance in scheduled training sessions and the proficiency of assigned operations personnel through on the job training.
    • Ensure company’s ability to deliver the highest level of service to the customer through project staffing and equipment selection which adhere to the required project scope.
    • Ensure that each assigned project meets the targeted gross profit goal and complies with bid documents through effective supervision and on-site project management.
    • Responsible for all aspects of on-site project management/supervision to include:
    • Planning
    • Regulatory Compliance
    • Execution
    • SAFETY
    • Contract compliance
    • Project documentation
    • Profit / Loss
    • Vendor Invoice Approval
    • Responsible for the project management/oversight of all projects to include but not limited to the following: waste disposal, verification of vendor invoices, review invoices prior to submission to customer, ensure all rental equipment is taken off rent upon completion of project.
    • Responsible for cost minimization practices with regard to the purchasing of overhead and billable items and must have prior approval from the president or director of operations.
    • Ensure that additional work is not performed unless a work modification order is initiated, and identify any additional services that AIE can provide.
    • Is required to assist the company in creating future job opportunities for AIE.
    • Other duties as assigned, based on the changing needs of the company.
    • Ensure all periodic and scheduled maintenance/inspections are completed in accordance with company provided time lines

    Accountabilities:

    • Accurate and timely delivery of project estimating documentation, project reports, project specific invoicing and all supplemental documents.
    • Ensure timely performance of assigned projects and ensure that overall target project profitability goals are achieved.
    • Ensure that adequate employee development is maintained through continuous on the job training.
    • Ensure all employees are in compliance with regard to required training, physicals, etc.
    • Maintain positive employee and customer satisfaction as required.

    Measurements:

    • Personnel development
    • Equipment readiness and condition
    • Personal and project specific HSE statistics
    • Project gross profit
    • Employee satisfaction
    • Percentage of training compliance.

    Advancement Criteria:

    • Develop a working understanding of the estimating and proposal development process.
    • Thorough knowledge of all federal, state and local guidelines (OSHA, TCEQ, TDH, DSHS)
    • Develop fundamental business knowledge as it relates to AIE estimating, project gross profit goals and PSL net profit goals.
    • Proficiency in the use of basic computer programs involving word processing and estimating spreadsheets.

    Benefits:

    • Earned paid time off after six (6) months.
    • Paid holidays after three (3) months of service.
    • 401 K, Medical Insurance and Dental/Vision Coverage. (Eligible after waiting period)

    Job Type: Full-time

    Pay: $26.00 - $32.00 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Monday to Friday
    • On call
    • Overtime
    • Weekends as needed

    Ability to Relocate:

    • Watford City, ND: Relocate before starting work (Required)

    Work Location: In person

  • 23 Days Ago

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Hazmat Technician
  • Ambipar Response
  • Watford, ND FULL_TIME
  • Ambipar Response is an environmental service company with multiple facility locations that currently has an immediate opening for Hazmat Technicians. We are willing to train the right person. This pos...
  • 23 Days Ago

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Water Technician - $2500 SIGN ON BONUS
  • Clean Response, Inc.
  • Fargo, ND FULL_TIME
  • Clean Response, the Twin Cities’ premier independent restoration contractor, has an opportunity with our newest location in Fargo for a Water Technician! Join our rapidly growing team. The person fill...
  • 3 Days Ago

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Demolition/Mitigation Tech - $2500 SIGN ON BONUS
  • Clean Response, Inc.
  • Fargo, ND FULL_TIME
  • Clean Response puts people's lives back together. After a property has suffered damage from a fire, flood or similar tragedy, our team helps the property owner recover by cleaning up, drying out, and ...
  • 4 Days Ago

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Flight Nurse
  • Global Medical Response
  • Grand Forks, ND FULL_TIME
  • FLIGHT NURSE INCENTIVES Starting Range $85,000-$88,000 annuallySchedule is a 5 days on/10 days off rotationCompany paid crew housing while on shiftWe're hiring Flight Nurses to provide direct patient ...
  • 9 Days Ago

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Market President
  • The Executive Group
  • Dickinson, ND FULL_TIME
  • Market President, Dickinson, ND Multi-state community bank is in need of a Market President for their Dickinson, ND location. Will be responsible for oversight of the loan portfolio and staff but most...
  • 11 Days Ago

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Electrical Subject Matter Expert
  • Meta
  • Newton, GA
  • Meta is seeking a data center Electrical Subject Matter Expert (SME) to join our Data Center Facility Operations team. O...
  • 4/19/2024 12:00:00 AM

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Tactical Communications Subject Matter Expert
  • Tec-Masters, Inc.
  • Medicine Park, OK
  • Job Description Job Description Tactical Communications Subject Matter Expert Personnel Must Have: A current SECRET secu...
  • 4/19/2024 12:00:00 AM

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Subject Matter Expert
  • Mb Solutions Inc.
  • Fort Belvoir, VA
  • Subject Matter Expert: Education: Minimum of a Bachelor's Degree. Qualifications: Expert qualification, expertise and ex...
  • 4/18/2024 12:00:00 AM

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Acquisition Subject Matter Expert
  • Barrow Wise Consulting
  • Washington, DC
  • Enjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Ba...
  • 4/18/2024 12:00:00 AM

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QE Subject Matter Expert
  • TechTriad
  • Bridgewater, NJ
  • Exciting Opportunity Alert! 🌟 Are you a seasoned expert in Quality Engineering (QE) and Testing within the global retai...
  • 4/18/2024 12:00:00 AM

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Acquisition Subject Matter Expert
  • Kepler Research, Inc.
  • Woodbridge, VA
  • Acquisition and Program Management Subject Matter Expert supporting the Missile Defense Agency (MDA), Director of Acquis...
  • 4/18/2024 12:00:00 AM

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Subject Matter Expert
  • THR Partners
  • Houston, TX
  • Job Description Job Description This person will be an experienced engineer with sound understanding of HVAC systems tes...
  • 4/16/2024 12:00:00 AM

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Acquisition Subject Matter Expert
  • Kepler Research Inc.
  • Woodbridge, VA
  • Acquisition and Program Management Subject Matter Expert supporting the Missile Defense Agency (MDA), Director of Acquis...
  • 4/16/2024 12:00:00 AM

North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic center of North America is near the town of Rugby. Bismarck is the capital of North Dakota, and Fargo is the largest city. Soil is North Dakota's most precious resource. It is the base of the state's great agricultural wealth. But North Dakota also has enormous mineral resources. These mineral resources include billions of tons of lignite coal. In addition, North Dakota has large oil reserves. Petroleum was discovered in the state in 1951 and quickly...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$49,453 to $65,357

Executive Response Specialist in Elyria, OH
This enables them to effectively communicate and calibrate with fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management.
January 17, 2020
Executive Response Specialist in Idaho Falls, ID
OOP Specialists must also stay up to date on Bank policies and procedures, and regulatory requirements in order to provide clear and effective feedback to Service Advisors, and recommend updates to The Source, out internal employee resource.
February 18, 2020
Executive Response Specialist in Sumter, SC
OOP Specialists are expected to be fully knowledgeable and cross-trained on all products related to U.S.
November 30, 2019