Executive Response Specialist jobs in North Carolina

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Buyer/Supply Response Specialist
  • Adams Communication & Engineering Technology, Inc.
  • Havelock, NC FULL_TIME
  • Adams Communication & Engineering Technology (ACET), Incorporated is a Veteran Owned Small Business (VOSB) system engineering and information technology firm, headquartered in Maryland and Virginia. Incorporated in 1999, we support mission critical Information Technology (IT) business needs for clients within the intelligence community (IC), Department of Defense (DOD), Veteran Administration (VA) and for select commercial clients. ACET, Inc.’s technical, programmatic, and analytical professionals are experts in commercial technology, customized solutions, and proprietary government systems.


    ACET is seeking a Buyer/Supply Response Specialist in our Havelock, NC location.


    Responsibilities

    Seeking a driven and detail-oriented Supply Response Specialist to be responsible for selecting and purchasing quality products. Your responsibilities will include processing purchase orders, negotiating with suppliers, tracking orders, creating and maintaining a bill of material, quality assurance, liaising with inventory teams and management and ability to perform administrative duties and functions. The buyer will work with the Procurement Manager, Operations Managers and various Program Managers to meet the needs of the company, making purchase decisions based on demand, cost and timeframe, while also assisting in day-to-day administrative requirements.

    The Supply Response Specialist should be analytically minded and possess excellent negotiating skills to secure the best prices according to budget and timeframe. Knowledge of sales and marketing principles is advantageous.

    • Highly motivated self-starter with ability to stay connected as well as work within deadlines.
    • Highly organized, with a strong handle on Microsoft Office Applications to include Outlook, Excel, Word and Teams.
    • Experience with Cost Point, including the ability to create and maintain purchase orders, expedite deliveries, verify all transactions and ensure proper financial authorization before the order is placed.
    • Three years of buying experience in a corporate environment, preferably an Aerospace setting, with the ability to read, understand, and implement company policies that apply to the purchasing procedure.
    • Ability to create, track and update BOMs based off of released technical data, blueprints, manufacturing drawing and engineering documents.
    • History of performing market research with an emphasis on aircraft in order to research, select and purchase quality products and materials.
    • General understanding of how to interpret manufacturing drawings.
    • General understanding of how to interpret military specifications.
    • Strong communication skills using all platforms, (email, phone, Teams/Skype).
    • Strong problem-solving skills to include working with vendors to find solutions for over/under shipments, over charges and lack of inventory.
    • Some material life cycle/ inventory management experience a plus.
    • Build relationships with suppliers and negotiate with them for the best pricing.
    • Process requisitions and update management on status of orders.
    • Analyze market trends and apply this knowledge to make insightful buying decisions.
    • Assess quality of stock received and escalate any discrepancies to suppliers and management.
    • Assist Project, Program, and Operational Managers in administrative requirements as needed.
    • Check compliance with purchase orders in Cost Point as per company policy/Industry regulations/Government policy.
    • Be able to track, decipher requirements, apply applicability, and brief leadership/management on training progress and requirements for all personnel assigned on aerospace contracts.
    • Assist and comply with procurement and purchasing audits.
    • Perform administrative duties such as filing documents in share point portal for aviation contracts as required
    • Ability to track, allocate and reconcile credit card, PO purchases to charge codes.
    • Must maintain purchase tracker and provide weekly updates on status and long lead-time items.


    Qualifications

    • Three years of experience in relevant field.
    • Excellent computer skills (Excel, Microsoft Word, PowerPoint).
    • Proficient in Cost Point.
    • Critical thinking and negotiation skills.
    • Strong communication skills, both written and verbal.
    • Team Player willing to work with, train and assist other buyers and material expediters when needed.
    • Ability to multi-task, take initiative, work independently, and use creative problem-solving skills.
    • Expert math skills are essential.
    • High-energy and goal-oriented demeanor.
    • Willing to work in Havelock, NC manufacturing office location.
    • Some travel required.


    **All candidates must be a U.S. Citizen to apply**


    The above job description is not intended to be an all-inclusive list of duties and standards of the position.


    ACET is an Equal Opportunity / Affirmative Action Employer and VEVRAA Federal Contractor.
    We are an equal opportunity employer and all qualified applicants will receive consideration for employment. without regard to gender, race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

  • 1 Month Ago

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Emergency Response Coordinator
  • FLEET Response
  • Durham, NC FULL_TIME
  • Principle Duties & Responsibilities Responds to dispatched emergency calls, 24/7 on-call – including working the night shift and weekends. Responsible for new emergency service jobs/assignments, inter...
  • 27 Days Ago

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Collections Specialist
  • Executive Personnel Services, Inc.
  • Durham, NC FULL_TIME
  • Company DescriptionPharmaceutical Job DescriptionPosition: Collections Specialist – L1Duration: 12.05.2016 – 06.09.2017Location: RTP, NCPay rate: $16.51Key Accountabilities/Responsibilities: Collectio...
  • 1 Month Ago

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Onboarding and Implementation Specialist
  • RE/MAX Executive
  • Charlotte, NC FULL_TIME
  • The Onboarding and Implementation Specialist is tasked with supervising the systems and procedures for onboarding new agents, as well as aiding new associates in rebranding and implementation efforts....
  • 8 Days Ago

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Sr. Specialist, Environmental Health & Safety
  • Hispanic Technology Executive Council
  • Durham, NC FULL_TIME
  • What Environmental Health & Safety contributes to Cardinal HealthEnvironmental Health & Safety manages programs to identify and mitigate hazardous conditions within the workplace and external environm...
  • 19 Days Ago

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Bilingual Spanish Human Resources Specialist
  • Ajulia Executive Search
  • Hope Mills, NC FULL_TIME
  • Bilingual Spanish Human Resources Specialist Hope Mills, North Carolina Strong working knowledge of employment laws and regulations. Screen candidates resumes and job applications Are you looking to m...
  • 7 Days Ago

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Acquisition Subject Matter Expert
  • Kepler Research, Inc.
  • Woodbridge, VA
  • Acquisition and Program Management Subject Matter Expert supporting the Missile Defense Agency (MDA), Director of Acquis...
  • 4/23/2024 12:00:00 AM

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Subject Matter Expert of Acquisitions
  • Hive Group LLC
  • Washington, DC
  • Job Description Job Description Job Summary The SME (Acquisition) will support the client’s procurement needs, from conc...
  • 4/23/2024 12:00:00 AM

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IT Subject Matter Expert
  • Contact Government Services, LLC
  • Hollywood, FL
  • IT Subject Matter Expert Employment Type: Full Time, Experienced level Department: Information Technology As an IT Subje...
  • 4/22/2024 12:00:00 AM

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Subject Matter Expert, Intermediate / Specialist
  • Qed Systems Llc
  • Aberdeen Proving Ground, MD
  • Job Description Job Description QED Systems, LLC, is currently recruiting a Subject Matter Expert, Intermediate, to join...
  • 4/22/2024 12:00:00 AM

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Subject Matter Expert (SME)
  • Agm University
  • Orlando, FL
  • Job Description Job Description Subject Matter Expert (SME) - Remote - Contract (By course)JOB DESCRIPTIONIdeal candidat...
  • 4/22/2024 12:00:00 AM

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Subject Matter Expert
  • THR Partners
  • Houston, TX
  • Job Description Job Description This person will be an experienced engineer with sound understanding of HVAC systems tes...
  • 4/21/2024 12:00:00 AM

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Polymer Specialist/Subject Matter Expert
  • Generis Tek, Inc.
  • Minneapolis, MN
  • Please Contact : To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Rohan Salve at emai...
  • 4/21/2024 12:00:00 AM

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Electrical Subject Matter Expert
  • Meta
  • Newton, GA
  • Meta is seeking a data center Electrical Subject Matter Expert (SME) to join our Data Center Facility Operations team. O...
  • 4/19/2024 12:00:00 AM

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$47,954 to $63,376

Executive Response Specialist in Elyria, OH
This enables them to effectively communicate and calibrate with fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management.
January 17, 2020
Executive Response Specialist in Idaho Falls, ID
OOP Specialists must also stay up to date on Bank policies and procedures, and regulatory requirements in order to provide clear and effective feedback to Service Advisors, and recommend updates to The Source, out internal employee resource.
February 18, 2020
Executive Response Specialist in Sumter, SC
OOP Specialists are expected to be fully knowledgeable and cross-trained on all products related to U.S.
November 30, 2019