Executive Response Specialist jobs in Methuen, MA
Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Executive Response Specialist jobs
- Home Care Specialist Inc
-
Haverhill, MA
FULL_TIME
-
As a Customer Service Representative at Home Care Specialists one will be responsible for the verification of insurance coverage, processing of medical documentation and the scheduling of delivery for a full spectrum of durable medical equipment. In this role individuals will be working with healthcare professionals and insurance companies all while ensuring patients receive the highest standard of care.
Commitment to learning our insurance carrier guidelines and expectations, as well as high-quality standards and timeliness are crucial to success in this role. This position is fast-paced and ever changing; individuals with high energy and passion for exceeding expectations are encouraged to apply.
Compensation: Hourly paid position, $16 per hour starting rate with potential for $18 within first 90 days. Opportunities for growth within the company.
In addition to working at Home Care Specialists INC. benefits offered include:
- 401k
- Health Benefits- single to family, Dental, Short-Term Disability, Voluntary Life Insurance., Flexible Spending Account
- PTO (Paid Time Off), Sick & Vacation
- Paid holidays
Hours: Full time; 40 hours/week Monday ? Friday, 8:30am-4:30pm. This position requires week-long on-call commitments for a minimum of 1 times/month, and one Saturday shift per month. Additional compensation provided for on-call weeks.
This position is remote work from home after in office training is completed (30 days).
2 Paid 15 minute breaks and paid half hour lunch each day.
- 18 Days Ago
- PRISM RESPONSE LLC
-
North Reading, MA
FULL_TIME
- This is an exciting time to join our team. With a focus on safety, we are growing, we are profitable, we are investing in our company, and we have big plans! We are a full-service national constructio...
- 25 Days Ago
- Stalwart Nurses
-
Beverly, MA
FULL_TIME
- Location: Beverly, MA Shifts: Nights 7p-7a 36 hours/week Contract: 13 Weeks BSN required BLS require ACLS preferred Current MA License 3 years of ED or ICU experience required Directs and serves as a ...
- 6 Days Ago
- Academic Career & Executive Search
-
North Andover, MA
FULL_TIME
- Merrimack College Founding Academic Program Director with Open-Rank Faculty Position in Information Technology Academic Career & Executive Search is pleased to assist Merrimack College in its search f...
- 11 Days Ago
- Watts Regulator Company
-
Andover, MA
FULL_TIME
- We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provid...
- 4 Days Ago
- Watts Water Technologies
-
North Andover, MA
FULL_TIME
- We're Watts. Together, we're reimagining the future of water.We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide...
- 4 Days Ago
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0 Executive Response Specialist jobs found in Methuen, MA area
- Confidential
-
Boston, MA
- Job Summary: We are actively searching for a Subject Matter Expert (SME) with a comprehensive background in health admin...
- 4/16/2024 12:00:00 AM
- Dana-Farber Cancer Institute, Inc.
-
Brookline, MA
- ** Administrative Support Specialist, General Counsel** ** Job Details** Job ID:26988 Location:10 Brookline Place West, ...
- 4/16/2024 12:00:00 AM
- Confidential
-
Boston, MA
- Job Summary: We are actively searching for a Subject Matter Expert (SME) with a comprehensive background in health admin...
- 4/15/2024 12:00:00 AM
- Mattress Firm
-
Hingham, MA
- Now Hiring! Sleep Expert® This fast-paced, commission-driven sales role will provide you with everything you need to thr...
- 4/15/2024 12:00:00 AM
- Premier Planning Service
-
Boston, MA
- Company Overview Premier Planning Service is a leading company specializing in a wide range of planning services. From l...
- 4/14/2024 12:00:00 AM
- Katalyst HealthCares and Life Sciences
-
Boston, MA
- Responsibilities: Understand and able to review vendor Qualification document package in line with regulatory requiremen...
- 4/13/2024 12:00:00 AM
- Smashburger
-
Boston, MA
- Smashburger - 545 Boylston St [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'l...
- 4/13/2024 12:00:00 AM
- SBM Management
-
Boston, MA
- The Security SME (Subject Matter Expert) will support the oversight of security vendors and programs at specified sites....
- 2/29/2024 12:00:00 AM
About Methuen, Massachusetts
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