Executive Response Specialist jobs in Mesa, AZ

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Associate Executive Specialist
  • Wells Fargo
  • CHANDLER, AZ FULL_TIME
  • About this role:

    Wells Fargo is seeking an Associate Executive Specialist in our Auto Line of Business to support the Head of Originations. Learn more about the career areas and lines of business at wellsfargojobs.com.

    In this role, you will:

    • Provide a high level of professional support which includes a balance of experienced executive level administrative work, as well, as ongoing ad-hoc project and business initiatives such as planning meetings, tracking deliverables and pulling routine reports

    • Perform heavy calendaring, complex travel planning, extensive document creation and editing, and preparing expense report submissions

    • Support projects

    • Assist with budget planning and compile statistical data for financial planning

    • Act as information source on group and company policies

    • Receive direction from supervisor and exercise judgement within defined parameters while developing understanding of the Administrative Support function

    • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

    • Interact with external customers


    Required Qualifications, US:

    • 6 months of Executive Administration experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


    Desired Qualifications:

    • Experience supporting senior level leaders/executives

    • Excellent verbal, written, and interpersonal communication skills

    • Ability to manage changing travel itineraries, accurately manage expense reimbursement, manage a busy calendar and appointments flawlessly

    • Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations

    • Experience writing and editing internal communications, including corporate and executive level communications

    • Experience participating in multiple concurrent projects or large-scale individual projects

    • Experience managing communications and documentation projects

    • Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment

    • Ability to assess issues, make quick decisions, implement solutions, and influence change

    • Ability to take initiative and work independently with minimal supervision in a structured environment

    • Ability to develop partnerships and collaborate with other business and functional areas

    • Strong attention to detail and accuracy skills

    • Strong organizational, multi-tasking, and prioritizing skills

    • Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, Teams LiveMeeting and SharePoint) skills

    Job Expectations:

    • Ability to work additional hours as needed

    • Willingness to work on-site at stated location on the job opening.
    • This position offers a hybrid work schedule.
    • This position is not eligible for Visa sponsorship

    Locations:

    • 2501 S Price Rd Chandler, AZ
    • 11601 N Black Canyon HWY Phoenix, AZ
    • 6051/6061 N State HWY Irving, TX
    • Required location(s) listed above. Relocation assistance is not available for this position.

    Job posting may come down early due to volume of applicants.

    Posting End Date: 

    14 Jan 2024

    *Job posting may come down early due to volume of applicants.

    We Value Diversity

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    Applicants with Disabilities

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

    Drug and Alcohol Policy

     

    Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.


  • 9 Days Ago

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Marketing Specialist Executive Communications
  • Insight Enterprises
  • Chandler, AZ FULL_TIME
  • Requisition Number: 96383 Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foun...
  • 2 Days Ago

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Claims Specialist - Executive Claims Specialist
  • James River Group
  • Scottsdale, AZ FULL_TIME
  • Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and W...
  • 4 Days Ago

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Glaucoma Specialist, Gilbert AZ
  • Desert Vista Eye Specialist, PC
  • Gilbert, AZ FULL_TIME
  • We have a unique opportunity for a Comprehensive Ophthalmologist to join our multi-specialty ophthalmology practice to augment a rapidly growing market. We have 5 other Ophthalmologists specializing i...
  • 21 Days Ago

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Water Restoration Lead Technician IICRC
  • PuroClean Restoration Specialist of Scottsdale
  • Phoenix, AZ FULL_TIME
  • Benefits: Competitive salary Paid time off Training & development Lead Water Damage Technician/ Crew Chief - Restore Lives and Homes! Seeking Lead Water Damage Technician/Crew Chief with IICRC Cert to...
  • 9 Days Ago

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Packing and Cleaning Team Lead
  • PuroClean Restoration Specialist of Scottsdale
  • Phoenix, AZ FULL_TIME
  • Do you strive for excellence? Every day in this fast-paced industry we help people recover from water, fire and mold damage. We are looking for a proactive problem-solver to lead our team as a Pack-Ou...
  • 15 Days Ago

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0 Executive Response Specialist jobs found in Mesa, AZ area

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Subject Matter Expert - Ethical and Legal Issues in Counseling
  • SONORAN UNIVERSITY OF HEALTH SCIENCES
  • Tempe, AZ
  • Job Description Job Description Job Description/Summary: The School of Mental Health at Sonoran University of Health Sci...
  • 4/18/2024 12:00:00 AM

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Data Governance Subject Matter Expert (SME) - Only Local to AZ
  • Mastek
  • Phoenix, AZ
  • As a Data Governance SME, you will play a critical role in the development and implementation of an effective data gover...
  • 4/18/2024 12:00:00 AM

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Marketing Operations Manager (Funnel Guru)
  • Rta: The Fleet Success Company
  • Glendale, AZ
  • Are you a HubSpot guru with a passion for sales and marketing technology? Do you have a borderline obsession with funnel...
  • 4/18/2024 12:00:00 AM

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Guest Service Expert>
  • Smashburger
  • Tempe, AZ
  • Smashburger - 2000 E Rio Salado Pkwy #1155 [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smash...
  • 4/18/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Scottsdale, AZ
  • Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm as a Sleep Expert® and have t...
  • 4/17/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Phoenix, AZ
  • Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm as a Sleep Expert® and have t...
  • 4/17/2024 12:00:00 AM

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Subject Matter Expert (SME) for Health Administration (Remote/Hybrid) - (Contractor)
  • Confidential
  • Phoenix, AZ
  • Job Summary: We are actively searching for a Subject Matter Expert (SME) with a comprehensive background in health admin...
  • 4/16/2024 12:00:00 AM

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Subject Matter Expert (SME) for Health Administration (Remote/Hybrid) - (Contractor)
  • Confidential
  • Phoenix, AZ
  • Job Summary: We are actively searching for a Subject Matter Expert (SME) with a comprehensive background in health admin...
  • 4/15/2024 12:00:00 AM

Mesa (/ˈmeɪsə/ MAY-sə) is a city in Maricopa County, in the U.S. state of Arizona. It is a suburb located about 20 miles (32 km) east of Phoenix in the East Valley section of the Phoenix Metropolitan Area. It is bordered by Tempe on the west, the Salt River Pima-Maricopa Indian Community on the north, Chandler and Gilbert on the south along with Queen Creek, and Apache Junction on the east. Mesa is the largest suburban city by population in the United States, the third-largest city in Arizona after Phoenix and Tucson, and the 36th-largest city overall in the US. The city is home to 496,401 pe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$49,353 to $65,225
Mesa, Arizona area prices
were up 2.2% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020