Executive Response Specialist jobs in Montana

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

M
Eastern Healthcare Coalition (HCC) Readiness and Response Specialist
  • Montana Hospital Association
  • Montana, MT FULL_TIME
  • Description:Do you live in Eastern Montana? Are you someone who has a desire to help Montana’s healthcare organizations, providers and their partners plan, prepare, respond, and recover from emergencies in your community?
    This position will serve as the planning coordinator and plan developer for the Regional Healthcare Coalition of Eastern Montana. Duties will include engaging key stakeholders and coordinating the development of preparedness and response planning needs with the goal of creating an effective and coordinated response among healthcare system partners. This position will support the continuous development of a comprehensive training, exercise, and performance improvement cycle that includes the participating hospitals, EMS, public health, emergency management partners, and all other ESF8 partners. Responsible for the planning process including; identifying planning gaps, developing plans, implementing plans, evaluating plans and plan improvements and revisions.
    Program Management

    • Work with other Regional Healthcare Coalition staff and DPHHS to develop training and support to improve regional healthcare coalition preparedness, response, and recovery effectiveness utilizing plans, identified gaps, and recommendations from the ESF8 Advisory Council.
    • Lead Regional Executive Committee meetings to include: scheduling meetings, developing agenda, presentations, required materials, present budget, and distribution of materials to the executive committee per each region’s bylaws, as well as hosting the meeting if the chair or co-chair is not available and other tasks as requested.
    • Complete the specific region’s Coalition Assessment Tool (CAT) with input from the respective Executive Committee members and/or complete on their behalf and report out to all partners.
    • Complete respective coalition’s Hazard Vulnerability Assessment (HVA) and, when requested, assist members of the coalition in completing their HVA and reviewing plans and processes.

    Outreach and Engagement

    • Participate in coalition members’ training, exercises, and assist with After-Action Report and Improvement Plans (AAR/IP).

    Data and Information Management

    • Provide training and assistance on the implementation and use of all Juvare platforms and any other platforms that may become available to the healthcare coalitions, and provide situational awareness to all ESF8 partners.

    Requirements:EDUCATION, EXPERIENCE, AND CERTIFICATION REQUIREMENTS· Minimum of an Associate’s degree in a health-related field or four (4) years of experience in a rural hospital, emergency preparedness, or public health organization or equivalent combination of education and experience. · Up-to-date knowledge and experience working with database management software such as EXCEL or Access. Prior experience in program management, public speaking, and planning, organization of professional meetings/conferences desired.
    Competitive applicants should have or obtain within one year the following: applicable Juvare platforms, Microsoft Office Products, Knowledge of Healthcare Coalitions, FEMA Courses; IS100, IS120, IS130, IS200, IS235, IS700, IS800.· Upon hire, applicant is encouraged to obtain the following: FRAME, HSEP, HERT, HCL, and HID and obtain credentials in BDLS, ADLS, CHEC.
    Travel Requirement: Intermittent travel is required; the position functions out of the office at association events/other meetings approximately 1-2 times/month (for 2-5 days), with additional travel as needed. Montana driver’s license is required with the ability to drive across the state by car.
    Must live in one of the following Montana counties:

    • Phillips
    • Valley
    • Garfield
    • Rosebud
    • Treasure
    • Daniels
    • McCone
    • Prarie
    • Custer
    • Powder River
    • Sheridan
    • Roosevelt
    • Richland
    • Dawson
    • Wibaux
    • Fallon
    • Carter

    Benefits:

    • Employer PAID medical, dental, and vision insurance for employee
    • Employer contribution to Health Savings Account (HSA) or Montana Medical Savings Account (MSA)
    • Flex Savings account
    • 401(k)
    • Very generous 401(k) contribution after 2 years of employment
    • Employer PAID Life Insurance
    • Paid time off
    • 7 Paid holidays
    • Employee Assistance Program

    Pay: $47,000.00 - $58,000.00 per year

  • 1 Month Ago

C
Service Response Specialist, CNA (Full Time)
  • CO_01 Benefis Hospitals, Inc.
  • Great Falls, MT FULL_TIME
  • Benefis is one of Montana’s largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employ...
  • 1 Month Ago

F
Mitigation Project Manager
  • FLEET Response
  • Victor, MT FULL_TIME
  • Salary: $70,000-$75,000 Position Summary / Purpose The Project Manager provides leadership to the Mitigation team. Candidate must be experienced leading teams, comfortable speaking with customers and ...
  • 12 Days Ago

F
Construction Repair Lead
  • FLEET Response
  • Helena, MT FULL_TIME
  • This full-time position is tailor-made for someone with experience hanging sheetrock, using mud and tape techniques, texture application, painting skills, and a knack for carpentry and trim work. Our ...
  • 26 Days Ago

A
Merchandiser (2023-32922)
  • Apollo Retail Specialist
  • Montana City, MT PART_TIME
  • As a merchandiser, you’ll take on project-based work to ensure products and displays are visually appealing to attract and engage shoppers, build strong relationships with store managers, ensure the r...
  • Just Posted

G
Paramedic
  • Global Medical Response
  • Bozeman, MT FULL_TIME
  • Title: Paramedic Location: Bozeman, Montana PARAMEDIC Opportunity Join our team and be a part of the top private EMS provider in Montana, offering some of the highest compensation in the state. We are...
  • 14 Days Ago

K
Acquisition Subject Matter Expert
  • Kepler Research, Inc.
  • Woodbridge, VA
  • Acquisition and Program Management Subject Matter Expert supporting the Missile Defense Agency (MDA), Director of Acquis...
  • 4/23/2024 12:00:00 AM

H
Subject Matter Expert of Acquisitions
  • Hive Group LLC
  • Washington, DC
  • Job Description Job Description Job Summary The SME (Acquisition) will support the client’s procurement needs, from conc...
  • 4/23/2024 12:00:00 AM

C
IT Subject Matter Expert
  • Contact Government Services, LLC
  • Hollywood, FL
  • IT Subject Matter Expert Employment Type: Full Time, Experienced level Department: Information Technology As an IT Subje...
  • 4/22/2024 12:00:00 AM

Q
Subject Matter Expert, Intermediate / Specialist
  • Qed Systems Llc
  • Aberdeen Proving Ground, MD
  • Job Description Job Description QED Systems, LLC, is currently recruiting a Subject Matter Expert, Intermediate, to join...
  • 4/22/2024 12:00:00 AM

A
Subject Matter Expert (SME)
  • Agm University
  • Orlando, FL
  • Job Description Job Description Subject Matter Expert (SME) - Remote - Contract (By course)JOB DESCRIPTIONIdeal candidat...
  • 4/22/2024 12:00:00 AM

M
Electrical Subject Matter Expert
  • Meta
  • Kuna, ID
  • Meta is seeking a data center Electrical Subject Matter Expert (SME) to join our Data Center Facility Operations team. O...
  • 4/22/2024 12:00:00 AM

T
Subject Matter Expert
  • THR Partners
  • Houston, TX
  • Job Description Job Description This person will be an experienced engineer with sound understanding of HVAC systems tes...
  • 4/21/2024 12:00:00 AM

M
Electrical Subject Matter Expert
  • Meta
  • Newton, GA
  • Meta is seeking a data center Electrical Subject Matter Expert (SME) to join our Data Center Facility Operations team. O...
  • 4/19/2024 12:00:00 AM

Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, including "Big Sky Country" and "The Treasure State", and slogans that include "Land of the Shining Mountains" and more recently "The Last Best Place". Montana is the 4th largest in area, the 8th least populous, and the 3rd least densely populated of the 50 U.S. states. The western half of Montana contains numerous mountain ranges. Smaller island ranges are found throughout the state. In all, 77 named ranges are part of the Rocky Mountains. The easte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$46,655 to $61,660

Executive Response Specialist in Elyria, OH
This enables them to effectively communicate and calibrate with fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management.
January 17, 2020
Executive Response Specialist in Idaho Falls, ID
OOP Specialists must also stay up to date on Bank policies and procedures, and regulatory requirements in order to provide clear and effective feedback to Service Advisors, and recommend updates to The Source, out internal employee resource.
February 18, 2020
Executive Response Specialist in Sumter, SC
OOP Specialists are expected to be fully knowledgeable and cross-trained on all products related to U.S.
November 30, 2019