Executive Response Specialist jobs in Loveland, CO

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Field Supervisor
  • Global Medical Response
  • Greeley, CO FULL_TIME
  • FIELD SUPERVISOR

    Starting at $30.00 / hour with credit given for experience

    $5000 sign-on bonus with full-time commitment

    The Field Supervisor is responsible for day-to-day operations including facilitation of internal communication between field crews and management, outside facility interface, facilitating short-term scheduling needs, equipment, and supply maintenance, as well as other operational support functions as assigned by the Operations Manager.

    Responsbilities:

    • Interacts, assists, and supports crews daily at the beginning and/or end of their shifts.
    • Direct, monitor, communicate with, and evaluate all field team members.
    • Ensure maintenance of quality field operations through daily interaction, oversight, communication, and evaluation with field team members.
    • Prepares written feedback for team member evaluations.
    • Proactive in approach to day-to-day operations, implements process improvements.
    • Ensure PCR's and other field paperwork is 100% reconciled daily in conjunction with the PCR processing.
    • Ensure 100% of operational response exceptions are brought to closure with appropriate action.
    • Monitors truck cleanliness and truck maintenance issues.
    • Works with crews to maintain truck cleanliness and proper DHS levels.
    • Makes recommendations to the Training Manager and Clinical Specialist to improve various aspects of the training and QA/QI programs (This may include changes in specific study materials, technology, and standard operating policies, procedures, education, and training).
    • Provide team counseling and guidance and information regarding ABC Ambulance operations.
    • Promptly investigate incidents involving assigned units or team members, including, filing of internal and external reports, and counseling.
    • Directs and leads support staff in inventorying, ordering, receiving, stocking, and issuing medical and shop equipment and supplies.
    • Ensure maintenance of adequate levels of staffing, equipment and medical supplies for field units.
    • Implement and enforce company policies and standards.
    • Perform direct ALS patient care activities.
    • Maintain communication with other agencies and departments.
    • Serve on committees with other departments to set policies and generate ideas.
    • Communicate company goals and standards of excellence through exemplary daily job performance, attitude, initiative, and demeanor.
    • Prepare reports and manages projects as assigned by Operations Supervisor or Operations Manager.
    • Maintain availability during disaster situations or mass casualty incidents and assist in any capacity needed.
    • Attend scheduled meetings.
    • Responsible for complying with all local, state, and federal employment laws and company policies. (i.e., Americans with Disability Act, Affirmative Action Plan, etc.)
    • Responsible for supervising, directing and developing subordinates, including completing performance reviews, counseling sessions, etc.
    • Responsible for adhering to all company policies and procedures.
    • Adherence to and compliance with information systems security is everyone's responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
    • Mentor team members, conduct performance evaluations, counsel, and provide disciplinary actions to assigned team members, and works to facilitate individual and team development that drives positive results.
    • Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures.
    • Perform other duties required.

    Minimum Required Qualifications:

    • High school diploma or GED.
    • Current CPR, PHTLS, and ACLS certification, or equivalent credentials. Some advanced education preferred.
    • Provide vaccination status.

    Experience:

    • Three years EMS experience required.
    • Paramedic field experience preferred.
    • EMT field experience considered.

    Knowledge and Skills:

    • Must be able to function as a field paramedic/EMT performing direct ALS/BLS patient care activities. Must be able to drive an ambulance and have a driving record in compliance with GMR policy regarding insurability. Microsoft office experience. Effective oral and written and Interpersonal communication skills.
    • No corrective action received within the previous six-month period to application (clinical/corrective)

    Why Choose AMR? is one of 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at Learn how our are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at


    EEO Statement

    Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.

    Hourly Range: $30.00 - $48.00

    Anticipated Job Posting Close Date: March 31st, 2024

    Benefits: Check out our to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA, vacation, and paid time off.

    Bonus: This position is eligible for a $5,000 sign-on bonus with full-time commitment.


    EOE including Veterans and Disabled

     

  • 1 Month Ago

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Paramedic Basic
  • Global Medical Response
  • Greeley, CO FULL_TIME
  • PARAMEDIC BASICStarting at $24.53 / hour with credit given for experience$5,000 sign-on bonus with commitment We're hiring Paramedics that are passionate about delivering compassionate, high-quality s...
  • 1 Month Ago

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Full-Time Ultrasound Tech II
  • Three Woods Executive Search
  • Fort Collins, CO FULL_TIME
  • Job Summary We are a Non-Profit hospital looking for a Full-time General Sonographer who can perform high quality ultrasound procedures for the diagnosis of disease and injury in accordance with exam ...
  • 14 Days Ago

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Project Engineer
  • Blue Ridge Executive Search
  • Denver, CO FULL_TIME
  • Project Engineer – Denver Denver is bounding with brand new projects! Would you like to work with a dynamic team with extensive Construction Expertise? Here is what you will need to be successful for ...
  • Just Posted

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Superintendent
  • Blue Ridge Executive Search
  • Fort Collins, CO FULL_TIME
  • Superintendent _ Fort Collins Do you feel as if you are not working to your full potential? We are currently seeking a Superintendent in the Fort Collins Area that excels when working with a dynamic t...
  • Just Posted

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Project Accountant/Office Manager
  • Blue Ridge Executive Search
  • Fort Collins, CO FULL_TIME
  • Job description Must have construction accounting experience. The Staff Accountant /Office Manager will lead companies finance and human resources areas (HR). Qualifications: The Accountant /Office Ma...
  • Just Posted

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0 Executive Response Specialist jobs found in Loveland, CO area

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Truck Driver and Moving Expert
  • MoveUp Consulting
  • Fort Collins, CO
  • Job Description Job Description Two College Movers is hiring immediately for a full-time Driver position. We are committ...
  • 4/18/2024 12:00:00 AM

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Guest Service Expert>
  • Smashburger
  • Arvada, CO
  • Smashburger - W 56th Ave & Wadsworth Bypass [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smas...
  • 4/18/2024 12:00:00 AM

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Quality Control Analyst - LCMS Expert
  • Agilent Technologies, Inc.
  • Boulder, CO
  • Conducts routine, non-routine analyses and review to support LCMS testing for oligonucleotide sequence confirmation, qua...
  • 4/18/2024 12:00:00 AM

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Pharmaceutical Process Equipment Procurement Expert
  • Insight Global
  • Boulder, CO
  • A local Construction Contracting Company is looking for a pharmaceutical process equipment procurement expert to join th...
  • 4/17/2024 12:00:00 AM

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Pharmaceutical Process Equipment Procurement Expert
  • Insight Global
  • Boulder, CO
  • A local Construction Contracting Company is looking for a pharmaceutical process equipment procurement expert to join th...
  • 4/16/2024 12:00:00 AM

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Installation Specialist - Small team + 100% on-site training!
  • Deck Drain Experts
  • Brighton, CO
  • Job Description Job Description Benefits after 180 days - Looking for well, qualified, self motivating people who works ...
  • 4/16/2024 12:00:00 AM

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Inventory Claims Specialist
  • Sovos Brands, Inc.
  • Louisville, CO
  • ** Inventory Claims Specialist** **Job Category****:** Plant Whse & Log **Requisition Number****:** SRCUS001074 Showing ...
  • 4/14/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Superior, CO
  • Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm as a Sleep Expert® and have t...
  • 4/11/2024 12:00:00 AM

Loveland is the Home Rule Municipality that is the second most populous municipality in Larimer County, Colorado, United States. Loveland is situated 46 miles (74 km) north of the Colorado State Capitol in Denver. Loveland is the 14th most populous city in Colorado. The United States Census Bureau estimated that in 2014 the population of the city was 72,651. The city forms part of the Fort Collins-Loveland Metropolitan Statistical Area and the Front Range Urban Corridor. The city's public schools are part of the Thompson R2-J School District....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$49,153 to $64,961
Loveland, Colorado area prices
were up 2.3% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
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Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020