Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
FIELD SUPERVISOR
Starting at $30.00 / hour with credit given for experience
$5000 sign-on bonus with full-time commitment
The Field Supervisor is responsible for day-to-day operations including facilitation of internal communication between field crews and management, outside facility interface, facilitating short-term scheduling needs, equipment, and supply maintenance, as well as other operational support functions as assigned by the Operations Manager.
Responsbilities:
Minimum Required Qualifications:
Experience:
Knowledge and Skills:
Why Choose AMR? is one of 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at Learn how our are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.
Hourly Range: $30.00 - $48.00
Anticipated Job Posting Close Date: March 31st, 2024
Benefits: Check out our to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA, vacation, and paid time off.
Bonus: This position is eligible for a $5,000 sign-on bonus with full-time commitment.
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