Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
SANTA BARBARA COUNTY,CA
AMR is offering a $10,000 Sign-on Bonus FOR EXTERNAL FULL-TIME HIRES! *Conditions Apply*
*Please note that candidates could be asked to work in both North or South Santa Barbara County, depending on current business needs.*
Position: PARAMEDIC
IMMEDIATE HIRING! PARAMEDIC FULL-TIME ONLY Opportunities
We're hiring Paramedics that are passionate about delivering compassionate, high-quality service and basic, as well as advanced, patient care to our customers.
POSITION SUMMARY:
The mission and purpose of a Medic is to compassionately deliver high-quality service as well as advanced patient care in a professional, caring, and cost-effective manner.
Responsibilities:
REQUIRED CERTIFICATIONS:
*Please upload color photos of the following to your Candidate Profile (within the Dashboard) for review. The title of each photo should reflect the type of document being submitted.
Why Choose AMR? is one of 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at Learn how our are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at .
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.
Company Benefits: Check out our careers site to learn more about our benefit options.
Salary Range: $28.39-$43.29/hr DOE (This rate applies to 12 hour shifts and average 42 a week)
This position is bonus eligible*
Clear All
0 Executive Response Specialist jobs found in Lompoc, CA area