Executive Response Specialist jobs in Louisiana

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Business Development Specialist, Emergency Response
  • safetyms
  • Lafayette, LA FULL_TIME
  • An Invitation to Apply for the Position of

    Business Development Specialist, Emergency Response

    Safety Management Systems, LLC

    Louisiana

     

    Company Summary

    Since 1981, Safety Management Systems, LLC has offered medical staffing and safety services to clients across the Gulf of Mexico. Today, Safety Management Systems is one of the largest providers of medical, safety, inspection, industrial hygiene, and emergency response services in the United States with the goal of protecting lives and communities. 

     

    Business Development Specialist, Emergency Response Position Summary

    The Business Development Specialist, Emergency Response is responsible for selling SMS services to State and Government organizations and contractors that manage Emergency Response work. These services include medical and safety oversight, support, staffing, and equipment for public and private clients. This individual will be responsible for identifying opportunities and fostering relationships within the emergency services realm.

     

    Duties, Functions and Responsibilities

    • Establish, build, and maintains business relationships that are key to sales for Emergency Response opportunities
    • Implement a sales strategy that expands our Emergency Response Services to achieve and exceed revenue targets
    • Develop strong rapport with State and Government agencies and key customer representatives by understanding their organizational needs, anticipating service needs, pro-actively providing solutions, and providing excellent customer service. 
    • Communicate with leadership, operations, sales, and support departments to ensure customer’s needs are achieved effectively and timely
    • Assist with the RFP process
    • Partner with new and current customers on existing business and future opportunities for additional services to ensure customer expectations are met
    • Continually maintains strong cognizance of industry trends, competitive environment, and opportunities for growth and communicate to leadership and operations
    • Assists operations with planning and preparation of customer appreciation events
    • Represents SMS at industry related conferences, trade shows, and industry groups to promote and generate sales

     

    QUALIFICATIONS:

     

    1. Bachelor’s Degree in Business Administration, Marketing, or similar field required
    2. Minimum of 5 years experience in business development and consultative sales roles
    3. Emergency Response experience is a must, CEM preferred
    4. Experience selling to State and Federal Government preferred
    5. Knowledgeable of State and Government contracts, regulations and procedures required
    6. Excellent communication skills to communicate effectively, in written and verbal forms, with employees, customers, and the public
    7. Excellent organizational skills required
    8. Position requires flexibility and acceptance with immediate/unscheduled business travel requirements, in some instances for extended days/weeks/months.

     

    Salary & Benefits

    Safety Management Systems offers a highly competitive compensation and comprehensive benefits package which includes: participation in the Acadian Employee Stock Ownership Program, health insurance, life insurance, long term disability insurance, paid sick leave, vacation and holidays, along with many other optional benefit plans.

     

    Acadian Companies is an Equal Opportunity Employer and recognizes the diversity and worth of all individuals. All job offers are contingent on the satisfactory completion of a criminal background check, employment and credential verification, and drug screen.

     

  • 1 Day Ago

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Business Development Specialist, Emergency Response
  • Acadian SMS
  • Lafayette, LA FULL_TIME
  • An Invitation to Apply for the Position of Business Development Specialist, Emergency Response Safety Management Systems, LLC Louisiana Company Summary Since 1981, Safety Management Systems, LLC has o...
  • 2 Days Ago

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Customer Support, Response Specialist - Remote
  • Working Solutions
  • Orleans, LA OTHER
  • Why Working Solutions Looking for a flexible gig you can do from home? Join our team of Customer Care PROs! We’re looking for friendly and attentive independent contractors to assist Driver Assistance...
  • 15 Days Ago

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Paralegal Specialist
  • US Executive Office for U.S. Attorneys and the...
  • Orleans, LA FULL_TIME
  • Duties If selected for this position, you will join a well-respected team that is responsible for performing a variety of paralegal support assignments relating to the forfeiture of money and other pr...
  • 20 Days Ago

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JUVENILE JUSTICE SPECIALIST 1/2/3 (Tactical Response)
  • State of Louisiana
  • Statewide, LA OTHER
  • These vacancies will be located at OJJ Secure Care Facilities throughout the state of Louisiana.This posting may be used to fill multiple vacancies.The incumbent will serve the Tactical Response Unit ...
  • 1 Day Ago

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JUVENILE JUSTICE SPECIALIST 6 - TACTICAL RESPONSE MAJOR
  • State of Louisiana
  • Los Angeles, LA OTHER
  • Supplemental Information These vacancies will be located at OJJ Secure Care Facilities throughout the state of Louisiana. This posting may be used to fill multiple vacancies. The Juvenile Justice Spec...
  • 4 Days Ago

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Subject Matter Expert
  • Mb Solutions Inc.
  • Fort Belvoir, VA
  • Subject Matter Expert: Education: Minimum of a Bachelor's Degree. Qualifications: Expert qualification, expertise and ex...
  • 3/29/2024 12:00:00 AM

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Subject Matter Expert - Psychiatry
  • Sketchy Group LLC
  • Los Angeles, CA
  • About Sketchy: Sketchy is a revolutionary visual learning platform. We turn complex subjects into engaging visual storie...
  • 3/29/2024 12:00:00 AM

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PKI Subject Matter Expert
  • Dunhill Professional Search & Government Solutions
  • Germantown, MD
  • PKI Subject Matter Expert *Full Time Telework *U.S. Citizenship Required Job Role and Duties: Enforces application secur...
  • 3/28/2024 12:00:00 AM

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Subject Matter Expert
  • HCL Technologies Ltd.
  • Fairfield, CT
  • Job Description (Posting). Job Description:Candidate needs familiarity with SAP ECC release 4.5 (prior to new GL) Senior...
  • 3/28/2024 12:00:00 AM

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Transportation Subject Matter Expert
  • Bowhead / UIC Technical Services
  • Aberdeen, MD
  • Overview At Bowhead, our employees have incredible opportunities to work with exciting military applications and equipm...
  • 3/28/2024 12:00:00 AM

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S1000D Subject Matter Expert
  • Digitized Schematic Solutions LLC
  • Oklahoma City, OK
  • Job Summary: The Subject Matter Expert will support database administration of a TDSSe2 project. We are seeking a highly...
  • 3/27/2024 12:00:00 AM

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S1000D Subject Matter Expert
  • Digitized Schematic Solutions LLC
  • Haddock, GA
  • Job Summary: The Subject Matter Expert will support database administration of a TDSSe2 project. We are seeking a highly...
  • 3/27/2024 12:00:00 AM

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IT Subject Matter Expert
  • Contact Government Services, LLC
  • Hollywood, FL
  • IT Subject Matter Expert Employment Type: Full Time, Experienced level Department: Information Technology As an IT Subje...
  • 3/26/2024 12:00:00 AM

Louisiana is bordered to the west by Texas; to the north by Arkansas; to the east by Mississippi; and to the south by the Gulf of Mexico. The state may properly be divided into two parts, the uplands of the north, and the alluvial along the coast. The alluvial region includes low swamp lands, coastal marshlands and beaches, and barrier islands that cover about 20,000 square miles (52,000 km2). This area lies principally along the Gulf of Mexico and the Mississippi River, which traverses the state from north to south for a distance of about 600 mi (970 km)) and empties into the Gulf of Mexico; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$47,372 to $62,610

Executive Response Specialist in Elyria, OH
This enables them to effectively communicate and calibrate with fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management.
January 17, 2020
Executive Response Specialist in Idaho Falls, ID
OOP Specialists must also stay up to date on Bank policies and procedures, and regulatory requirements in order to provide clear and effective feedback to Service Advisors, and recommend updates to The Source, out internal employee resource.
February 18, 2020
Executive Response Specialist in Sumter, SC
OOP Specialists are expected to be fully knowledgeable and cross-trained on all products related to U.S.
November 30, 2019