Executive Response Specialist jobs in Jersey City, NJ

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Senior Specialist, Business Analysis
  • Hispanic Technology Executive Council
  • Jersey, NJ FULL_TIME
  • The Bank of New York Mellon seeks Senior Specialist, Business Analysis in Jersey City, NJ, to Analyze, develop, and operate complete computer systems. Consult with stakeholders to analyze, define, challenge and prioritize the business requirements, functional specifications and operational architecture for a functional work stream within a highly complex strategic, global program. Requirements: Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, or a related field, and Eight (8) years of progressively responsible experience in the job offered or in a related occupation. Eight (8) years of progressively responsible experience must include: Creating standard processes for requirements creation, documentation and management and translating them into relevant functional design and use case models. Creating detailed queries to perform data analysis and reporting on large datasets including both SQL and no SQL databases. Utilizing Extract Transform Load workflows and architecture to create data requirements for large databases. Analyzing, Defining and prioritizing business requirements, functional specifications and operational architecture for global programs. Providing consultation to IT and business management on applying technology to new business opportunities and evolving regulatory landscape and planning and implementing cross-functional applications or systems. Utilizing waterfall and agile methodologies including scrum, Kanban, SAFe in creating requirements for programs and projects based on business strategic needs and requirements. Creating and executing test cases, test suites that encompass the various areas of testing for large multi-year projects. Remote work may be permitted within a commutable distance from the worksite. Salary: $138,590.00-$175,000.00. Qualified applicants please apply online at and utilize reference code #43724. Please indicate "referral source - advertisement - WEB."

     

  • 17 Days Ago

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VP, Operations Change Specialist - Hybrid
  • Hispanic Technology Executive Council
  • Jersey, NJ FULL_TIME
  • The Citi Global Wealth Business was created to combine our Private Bank business comprising of clients with a net worth of $25mm and join this with our Citi Gold and Citi Private Client business (net ...
  • Just Posted

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SENIOR SPECIALIST, Production Services Application Support
  • Hispanic Technology Executive Council
  • Jersey, NJ FULL_TIME
  • The Bank of New York Mellon seeks a Senior Specialist, Production Services Application Support in Jersey City, NJ, to maintain and support complex applications and their operating environments. REQUIR...
  • 17 Days Ago

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Specialist, Digital Forensics & Incident Response- Cyber Threat Intelligence & External Partnerships
  • Prudential
  • Newark, NJ FULL_TIME
  • Job Classification: Technology - Information Security Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global T...
  • 29 Days Ago

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Senior/Executive Claims Specialist
  • Crum & Forster
  • MORRISTOWN, NJ FULL_TIME
  • Crum & Forster Company Overview Crum & Forster (C&F) with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines ins...
  • 3 Days Ago

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Office & Executive Support Specialist
  • Jacobs Berger, LLC
  • Morristown, NJ FULL_TIME
  • If you are looking for a fast-paced, positive team environment where you make a difference, then look no further. Our family law firm has an immediate full-time opportunity for a superstar Office and ...
  • 12 Days Ago

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0 Executive Response Specialist jobs found in Jersey City, NJ area

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Underwriting Specialist, General Liability
  • Ascot Group
  • New York, NY
  • Job Description This is an opportunity to join Ascot Group - one of the world's preeminent specialty risk underwriting o...
  • 4/22/2024 12:00:00 AM

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Community Expert
  • DVORA Life
  • Jersey City, NJ
  • Role and Responsibilities In this role, you will support our residents, providing our unique brand of top-tier customer ...
  • 4/22/2024 12:00:00 AM

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Sr. Litigation Specialist, General Liability
  • The Travelers Indemnity Company
  • Morristown, NJ
  • Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this...
  • 4/21/2024 12:00:00 AM

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Engineering Specialist -Semantics Expert
  • ZS
  • Princeton, NJ
  • ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global...
  • 4/21/2024 12:00:00 AM

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Subject Matter Expert (SME) for Health Administration (Remote/Hybrid) - (Contractor)
  • Confidential
  • New York, NY
  • Job Summary: We are actively searching for a Subject Matter Expert (SME) with a comprehensive background in health admin...
  • 4/20/2024 12:00:00 AM

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Practice Area Expert
  • LexisNexis
  • New York, NY
  • Job Description Job Description The Practice Area Expert NARS position serves as a deep subject matter expert (SME) for ...
  • 4/20/2024 12:00:00 AM

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Community Expert
  • Dvora Life
  • Jersey City, NJ
  • Role and Responsibilities In this role, you will support our residents, providing our unique brand of top-tier customer ...
  • 4/20/2024 12:00:00 AM

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Food Service Equipment, Hot Line Subject Matter Expert New York Hourly
  • Aquant Inc.
  • New York, NY
  • **** **Aquant is taking off like a rocket ship.** Join us for the ride! Were looking for passionate problem-solvers to j...
  • 4/19/2024 12:00:00 AM

Jersey City is the second most populous city in the U.S. state of New Jersey, after Newark.[29] It is the seat of Hudson County as well as the county's largest city.[30] As of 2017, the Census Bureau's Population Estimates Program calculated that Jersey City's population was 270,753,[22] with the largest population increase of any municipality in New Jersey since 2010,[31] an increase of about 9.4% from the 2010 United States Census, when the city's population was at 247,597.[21][32] ranking the city the 75th-most-populous in the nation.[33] Part of the New York metropolitan area, Jersey City ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$58,344 to $77,108
Jersey City, New Jersey area prices
were up 1.6% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020