Executive Response Specialist jobs in Fresno, CA

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Executive Director
  • Executive Director
  • Madera, CA FULL_TIME
  • The Executive Director (Director) is the chief executive officer of the Madera County Economic Development Commission (MCEDC), a joint powers agency comprised of the County of Madera, the City of Madera, and the City of Chowchilla.

    The Director is charged with the overall formulation and implementation of a comprehensive program of economic development that serves the entire County of Madera; the hiring, training, and supervision of the MCEDC staff, and generating the MCEDC budget. The Director will report directly to and receive supervision from the MCEDC Executive Committee.

    Outline of Duties and Responsibilities:

    • Develops the comprehensive economic development plan and strategies for the County of Madera, the City of Madera and the City of Chowchilla.
    • Establishes the MCEDC Program of work.
    • Prepares and implements the MCEDC annual budget
    • Serves as lead resource for economic development deal structuring and project management activities of the MCEDC
    • Acts as lead resource for recruiting and attracting major economic projects to the County of Madera, the City of Madera and the City of Chowchilla
    • Provides staff oversight for overall MCEDC industry recruitment and expansion strategies
    • Coordinates with the county and city departments to assist with development, expansion and business assistance projects
    • The acceptance of the professional and legal obligation for keeping project information confidential
    • Resources capital and secures financing for economic development projects
    • Develops and implements MCEDC public relations and marketing strategy
    • Serves as lead representative for the MCEDC relative to public speaking engagements and at related meetings, community forums and educational programs
    • Coordinates with MCEDC stakeholders to promote Madera County and its cities
    • Formulates and implements a county-wide resource assistance program for agencies and organizations engaged in economic development
    • Represents and has the ability to travel for MCEDC in in-state, out-of-state, and international economic development opportunities. Formulates an international program to promote Madera County and its cities
    • Serves in lead liaison capacity with all regional, state, and federal personnel and programs that might benefit Madera County and its cities
    • Provides research and analysis, interpret data and generates reports, proposals, and working documents relative to the economic development charge
    • Formulates and drafts MCEDC position statements relating to projects, programs, or issues of public policy concerning economic development
    • Oversees and/or prepares applications for state and federal programs
    • Serves as Administrative Officer for MCEDC and the MCEDC Executive Board
    • Provides direction to and supervision of the MCEDC staff
    • Provides oversight for all internal operations
    • Prepares agenda’s and staff reports for MCEDC monthly meetings

    _ Desired Qualifications:_

    _ Background_

    • Proven, successful track record in the field of economic/community development
    • Project management and “deal making” experience
    • Strong planning and organizational skills
    • Proven leadership ability
    • Public speaking and presentation skills
    • Extremely strong writing and analytical skills
    • Capacity for establishing and maintaining communications with a wide variety of stakeholders
    • Experience in staff supervision and organizational operations
    • Ability to creatively solve problems

    Knowledge of

    • Board/Commission relationships
    • Business & industry operations
    • State and local government
    • Commercial/Retail Real Estate
    • Stakeholder outreach & community relations
    • Marketing and public relations

    Personal Qualities

    • Superior work ethic and attitude
    • Capacity to thrive on success
    • Excellent interpersonal skills
    • Extremely well organized
    • Highly creative ability
    • Strength and presence of character and integrity

    Minimum Experience/Education:

    The ideal candidate will have a proven record of successful leadership experience in an economic development organization or related business enterprise; graduation from an accredited college or university, with at least a Bachelor’s degree in relevant field (e.g. Business, Public Administration, Community Leadership etc.); a minimum of 5 years of full-time experience in an economic/ community development, business or related setting, where the level of responsibility would be consistent with and demonstrate proficiency in the required tasks.

    Other:

    A valid California Driver’s License and reliable transportation is required. Essential duties require the following physical skills and/or work environment: Ability to walk, kneel, crouch, stoop, squat, twist, climb and life 25 lbs.; exposure to the outdoors, ability to travel to different sites and locations.

    Equal Opportunity Employer:

    The Madera County Economic Development Commission does not discriminate on the basis of race, religious creed, color, national origin, ancestry, disability, medical condition, marital status, sexual orientation, sex, age, in any of its programs and activities.

    Compensation: $110,000 to $133,678 plus benefits package.

    Email cover letter and resume to MCEDC at info@maderacountyedc.com

    Deadline: 5pm- April 19, 2024

    Job Type: Full-time

    Pay: $110,000.00 - $133,678.00 per year

    Ability to Commute:

    • Madera, CA 93637 (Required)

    Ability to Relocate:

    • Madera, CA 93637: Relocate before starting work (Required)

    Willingness to travel:

    • 25% (Required)

    Work Location: In person

  • 21 Days Ago

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Pilatus PC12 Pilot - Bishop, CA
  • Global Medical Response
  • Bishop, CA FULL_TIME
  • NOW HIRING - Pilatus PC12 Pilots - Bishop, CA CHECK OUT OUR NEW INCREASED WAGES!!Starting wage $104,842.74 - $115,327.01$15K sign on bonus (after successful completion of training/checkride) NO TRAINI...
  • 5 Days Ago

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EMT-B
  • Global Medical Response
  • Bishop, CA FULL_TIME
  • Transport EMT B- Bishop, CA (Part-Time)Sierra Life FlightCompetitive Salaries starting at $28,452-$34,162 annually (DOE)The Transport EMT B Responds to emergency and non-emergency calls and delivers h...
  • 1 Month Ago

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Crisis Response Manager
  • Marjaree Mason Center, Inc.
  • Fresno, CA FULL_TIME
  • DescriptionType: Permanent, Full-TimeStatus: ExemptLocation: FresnoPay Rate: $72,800 (entry level) - $91,000.00/annual (depending on experience)Reports To: CPOSchedule: Monday thru Friday (schedule wi...
  • 14 Days Ago

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Director of Nursing
  • ALIGN Executive Search
  • Visalia, CA FULL_TIME
  • Lead a Thriving Nursing Team Are you a results-oriented Director of Nursing (DON) looking for your next challenge? We're a highly-rated senior living community seeking a passionate leader to join our ...
  • 1 Day Ago

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Full time Gynecologic Oncologist
  • Stealth Executive Recruitment LLC
  • Fresno, CA FULL_TIME
  • Job Description Gynecologic Oncologist Fresno, CA We are seeking an Gynecologic Oncologist to join our client's cancer center that's located in California on a full-time basis. This center provides th...
  • 3 Days Ago

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0 Executive Response Specialist jobs found in Fresno, CA area

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Lifeline and ACP Enrollment Expert - Madera, CA
  • ThinkTank LLC
  • Madera, CA
  • WE ARE OPEN FOR BUSINESS! Position: ACP/Lifeline Sales Professional Location: Madera, CA Area Job Type: Full-Time, Contr...
  • 4/18/2024 12:00:00 AM

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Accounting Specialist
  • Creative Financial Staffing
  • Fresno, CA
  • Accounting Specialist About the company and opportunity: Work for a reputable financial service company Opportunity for ...
  • 4/17/2024 12:00:00 AM

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Team Member-Franchise - 9782-Clovis, CA (Clovis, CA)
  • Checkers Drive-In Restaurants, Inc.
  • Clovis, CA
  • The Team Member delivers over the top guest experience while working in a variety of roles within the restaurant. Whethe...
  • 4/17/2024 12:00:00 AM

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Accounting Specialist
  • Creative Financial Staffing
  • Fresno, CA
  • Accounting Specialist If you have a passion for numbers, an eye for accuracy, and a desire to excel in the field of acco...
  • 4/17/2024 12:00:00 AM

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Billing Specialist
  • Creative Financial Staffing
  • Fresno, CA
  • Billing Specialist Overview of the Billing Specialist: Our client is a reputable and well-known healthcare company in Fr...
  • 4/17/2024 12:00:00 AM

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Accounting Specialist
  • Creative Financial Staffing
  • Fresno, CA
  • Accounting Specialist Fresno, CA Are you an experienced accounting professional seeking a new opportunity in Fresno, CA?...
  • 4/14/2024 12:00:00 AM

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Patient Safety Specialist (PSS)- Lemoore, CA
  • Credence Management Solutions, LLC
  • Lemoore, CA
  • Overview: Credence Management Solutions, LLC (Credence) is seeking a Patient Safety Specialist (PSS) to assist and advis...
  • 4/14/2024 12:00:00 AM

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Accounting Specialist
  • PrideStaff Financial
  • Fresno, CA
  • We are looking for a skilled Accounting Clerk to perform a variety of accounting, bookkeeping and financial tasks. A suc...
  • 4/14/2024 12:00:00 AM

Fresno (/ˈfrɛznoʊ/ FREZ-noh; Spanish for "ash tree") is a city in California, United States, and the county seat of Fresno County. It covers about 112 square miles (290 km2) in the center of the San Joaquin Valley, the southern portion of California's Central Valley. Named for the abundant ash trees lining the San Joaquin River, Fresno was founded in 1872 as a railway station of the Central Pacific Railroad before it was incorporated in 1885. The city has since become an economic hub of Fresno County and the San Joaquin Valley, with much of the surrounding areas in the Metropolitan Fresno regi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$50,052 to $66,149
Fresno, California area prices
were up 2.7% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020