Executive Response Specialist jobs in Flagstaff, AZ

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Crisis Alternative Response Specialist, On-Call -Sign on bonus- Flagstaff
  • Terros
  • Flagstaff, AZ OTHER
  • Overview

    Terros Health is pleased to share an exciting and New Opportunity for a Crisis Alternative Response Specialist On-Call at our Flagstaff location.

     

    As part of the Flagstaff Alternative Response Team (ART), the ART Crisis Clinician responds, along with a Flagstaff Fire Department EMT, to individuals experiencing a mental health or substance use concern, via the Flagstaff 911 Dispatch Center.

     

    The individual will need to be professional, friendly, a self-starter, organized, and compassionate.     

     

    Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than 50 years, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

     

     If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!  

     

    Recently awarded among Arizona’s Most Admired Companies in 2022

     

    Responsibilities

    We are currently hiring for a Crisis Alternative Response Specialist - On-Call .

     

    Competitive Compensation!

     

    New Hire Sign On Bonus!

     

     

    Arizona License: LCSW, LPC, LISAC, LMSW, LAC, LASAC or LMFT, in Good Standing - Highly Preferred 

     

    Bilingual in Spanish is a PLUS (Additional Language Differential is Available)

     

     PRN/On-Call staff, must be able to commit or make an effort to fill at least four(4) shifts per month.

     

     

     Utilizing best practices in crisis intervention, the ART Crisis Clinician responds to and supports individuals and families in crisis.

     

     

    Your duties would include but are not limited to:

    • Engages in mobile crisis response, brief psychotherapeutic intervention, and immediate treatment/safety planning in a variety of settings including but not limited to public areas, individual residences, and businesses.
    • Works effectively and respectfully with clients, fire department personnel and other first responders, families, health professionals, and all partners involved.
    • Develops short-term crisis management/safety plans with clients or families including having knowledge/understanding of the involuntary petition process.
    • Makes appropriate referrals to other agencies and/or long-term counseling when appropriate.
    • Supports psychiatric hospital placements by providing coordination, planning and facilitation with hospital staff.
    • Maintains client records and completes required documentation in the electronic health record in an accurate and timely manner,
    • Displays flexibility and ability to adapt to change.

     

    Qualifications

    Minimum Requirements:

    • GED/High school diploma with a minimum of 1.5 years of behavioral health experience, or an associate’s degree in the behavioral health field, or
    • A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or

    • A bachelor's degree in the behavioral health field (e.g. Psychology, Social Work, Counseling) 
    • Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona fingerprint clearance card within 7 working days of employment
    • Must have valid Arizona driver’s license, be (21 years of age) with minimum 4 years driving experience and meet requirements of Terros Health’s driving policy. Driving is an essential function of this position.
    • Ability to work well and tactfully with individuals and groups. 
    • Ability to perform physical duties associated with this role

    Preferred:

    • Preference will be given to applicants with previous crisis counseling experience.
    • A master's degree or higher in the field of behavioral health (e.g. Psychology, Social Work, Counseling), Arizona BH licensure (e.g. licensed social worker, licensed counselor, licensed marriage and family therapist)
    • 1-3 years of Substance Abuse, Mental Health, and/or other crisis management skills

     

  • 14 Days Ago

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King Air C90 Pilot
  • Global Medical Response
  • Blanding, UT FULL_TIME
  • NOW HIRING - King Air C90 Pilot - Blanding, UTStarting wage $98,318 - $108,149 $15K sign on bonus (after successful completion of training/checkride) NO TRAINING CONTRACT!!$40K retention bonus (6 mont...
  • 20 Days Ago

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Aircraft maintenance
  • Global Medical Response
  • Blanding, UT FULL_TIME
  • Aircraft Maintenance Tech - Apprentice IMMEDIATELY HIRING! FULL-TIME AMT Apprentice Opportunity $20.00-$24.00 5 days / 8 hour shift Guardian Flight is a leading provider of air medical services, carin...
  • Just Posted

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Shop Assistant
  • Global Medical Response
  • Blanding, UT PART_TIME
  • IMMEDIATELY HIRING - SHOP ASSISTANT (BLANDING AIRPORT) $18.00/HOURPART-TIME/FLEXIBLE HOURS (3O HOURS WEEK) The Shop Assistant assigned to a Fixed Wing Regional Maintenance Facility (Depot) is responsi...
  • 1 Day Ago

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Clinical Education Manager
  • Global Medical Response
  • Prescott, AZ FULL_TIME
  • IMMEDIATELY HIRING! CLINICAL EDUCATION MANAGER FULL-TIME Opportunity!! POSITION SUMMARY:Under general direction, oversees Clinical and Education Services activities for the Operation. Represents AMR t...
  • 2 Days Ago

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Flight Paramedic
  • Global Medical Response
  • Springerville, AZ FULL_TIME
  • FLIGHT PARAMEDIC INCENTIVES Starting Range is $81,000-$84,000 annually$10,000 Sign-on Bonus, payable in two installments following the end of trainingShift rotations is 3 days on/6 days offCompany pai...
  • 29 Days Ago

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0 Executive Response Specialist jobs found in Flagstaff, AZ area

Flagstaff is a city in and the county seat of Coconino County in northern Arizona, in the southwestern United States. In 2015, the city's estimated population was 70,320. Flagstaff's combined metropolitan area has an estimated population of 139,097. The city is named after a ponderosa pine flagpole made by a scouting party from Boston (known as the "Second Boston Party") to celebrate the United States Centennial on July 4, 1876. Flagstaff lies near the southwestern edge of the Colorado Plateau, along the western side of the largest contiguous ponderosa pine forest in the continental United Sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$47,754 to $63,112
Flagstaff, Arizona area prices
were up 2.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020