Executive Response Specialist jobs in Fitchburg, MA

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Lawn Specialist - Earn $13-$22/Hour + Benefits
  • TruGreen - Lawn Specialist
  • Marlborough, MA FULL_TIME
  • TruGreen is Now Hiring Lawn Specialists!
    Earn Up to $22.00 per Hour - Comprehensive Benefits

    At TruGreen, we are committed to our customers, our teams, our values, and the science of lawn care. A career with TruGreen is a career full of new opportunities to learn and take pride in your work. #BeTruGreen and find yourself with a satisfying and rewarding career!

    Benefits:

    • Earn $13.00 - $22.00 per hour
    • Average income is $850 - $1,200 per week* - Based on hourly rate and average bonuses earned for qualifying specialists meeting performance expectations
    • A job that keeps it interesting—no two days are alike, and you get to work outside instead of inside a stuffy office
    • Awesome teammates who are dedicated to our values, customers, lawn science, and YOU!
    • Affordable medical and prescription drug plans
    • Financial health resources, including 401k
    • Training & Development
    • Paid Time Off/Sick Leave

    Job Description:
    You are a TruGreen ambassador, responsible for creating positive relationships between our customers and our products. You help our customers live life outside.

    • Administer timely lawn applications
    • Diagnose and correct customer problems through service calls and other communications
    • Recommend and sell products and service information to new and existing customers, resulting in the growth of our customer base
    • Complete production reports, new sales forms, customer invoice forms, daily vehicle inspection reports, and cancel/skip notices

    About TruGreen:
    As America’s number one lawn care company, TruGreen is dedicated to using our science-based expertise and local experience to create beautiful, healthy properties across the nation. Through our lawn and tree & shrub services, we help improve the health and beauty of outdoor spaces everywhere, so people can live life outside.

    Requirements:

    • The ability to speak, read, and write fluently in English is required
    • You MUST BE physically located in the United States while performing this job
    • All positions require a valid driver’s license and some may require appropriate state/local licensing

    We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.


    About the Company:
    TruGreen - Lawn Specialist



  • 6 Days Ago

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Lawn Specialist - Earn $13-$22/Hour + Benefits
  • TruGreen - Lawn Specialist
  • Shrewsbury, MA FULL_TIME
  • TruGreen is Now Hiring Lawn Specialists! Earn Up to $22.00 per Hour - Comprehensive BenefitsAt TruGreen, we are committed to our customers, our teams, our values, and the science of lawn care. A caree...
  • 6 Days Ago

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Lawn Specialist - Earn $13-$22/Hour + Benefits
  • TruGreen - Lawn Specialist
  • Leominster, MA FULL_TIME
  • TruGreen is Now Hiring Lawn Specialists! Earn Up to $22.00 per Hour - Comprehensive BenefitsAt TruGreen, we are committed to our customers, our teams, our values, and the science of lawn care. A caree...
  • 7 Days Ago

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Project Manager
  • PuroClean Certified Restoration Specialist of...
  • Auburn, MA FULL_TIME
  • Project Manager Perks: Online Mobile Courses Flexible Scheduling Paid Training for Career Advancement Opportunity to Help People in Times of Need Aggressive Competitive Wages Company and Culture: Puro...
  • 1 Month Ago

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Restoration Technician
  • PuroClean Certified Restoration Specialist of...
  • Auburn, MA FULL_TIME
  • Perks: Online Mobile Courses Flexible Scheduling Paid Training for Career Advancement Opportunity to Help People in Times of Need Aggressive Competitive Wages Company and Culture: PuroClean, a leader ...
  • 1 Month Ago

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Lead Technician
  • PuroClean Certified Restoration Specialist of Auburn
  • Auburn, MA FULL_TIME
  • Perks: Online Mobile Courses Flexible Scheduling Paid Training for Career Advancement Opportunity to Help People in Times of Need Aggressive Competitive Wages Company and Culture:PuroClean, a leader i...
  • 20 Days Ago

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0 Executive Response Specialist jobs found in Fitchburg, MA area

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Expert Systems Analyst - Remote
  • Altera Digital Health Inc. United States
  • Burlington, MA
  • Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers ...
  • 4/18/2024 12:00:00 AM

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Excel Guru: Compliance Risk (616273)
  • Planet Professional
  • Marlborough, MA
  • $22- $27/hr. Excel Specialist - Operations/Compliance Contract Duration: 4 months with potential for extension Hybrid, 2...
  • 4/17/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Waltham, MA
  • Now Hiring! Sleep Expert – Sales Is your current job a nightmare? Make it a dream! Mattress Firm The most trusted author...
  • 4/16/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Auburn, MA
  • Now Hiring! Sleep Expert – Sales This fast-paced, commission-driven sales role will provide you with everything you need...
  • 4/10/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Milford, MA
  • Now Hiring! Sleep Expert – Sales This fast-paced, commission-driven sales role will provide you with everything you need...
  • 4/4/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Natick, MA
  • Now Hiring! Sleep Expert – Sales This fast-paced, commission-driven sales role will provide you with everything you need...
  • 4/4/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Newton, MA
  • Now Hiring! Sleep Expert – Sales This fast-paced, commission-driven sales role will provide you with everything you need...
  • 3/28/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Acton, MA
  • Now Hiring! Sleep Expert – Sales This fast-paced, commission-driven sales role will provide you with everything you need...
  • 3/20/2024 12:00:00 AM

Fitchburg is the third largest city in Worcester County, Massachusetts, United States. The population was 40,318 at the 2010 census. Fitchburg is home to Fitchburg State University as well as 17 public and private elementary and high schools. Fitchburg is located at 42°34′43″N 71°48′12″W / 42.57861°N 71.80333°W / 42.57861; -71.80333 (42.578689, −71.803383). According to the United States Census Bureau, the city has a total area of 28.1 square miles (73 km2), of which 27.8 square miles (72 km2) is land and 0.3 square miles (0.78 km2), or 1.07%, is water. The city is drained by the Nashua Riv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$53,249 to $70,374
Fitchburg, Massachusetts area prices
were up 1.6% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020