Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Clean Response, the Twin Cities’ premier independent restoration contractor, has an opportunity with our newest location in Fargo for a Water Technician!
Join our rapidly growing team. The person filling this role would join our remediation team, who are the first response after a property has been damaged by water or fire.
We are currently offering a $2500 sign sign on bonus! $1250 paid out at month 3 and the additional $1250 paid out at month 6.
We are looking for a dedicated and driven professional who acts with integrity, values the importance of being a team player, and strives for excellence in all that they do. The Water Technician is responsible for helping put people’s lives back together by cleaning up, drying out, and offering consistent communication and updates throughout the process.
What we offer:
Responsibilities include but are not limited to:
The ideal candidate will possess:
Schedule:
Clean Response provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status.
0 Executive Response Specialist jobs found in Fargo, ND area