Executive Response Specialist jobs in District of Columbia

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Organizational Change Specialist (677.c)
  • EXECUTIVE PERSONNEL SERVICES INC
  • Washington, DC FULL_TIME
  • EPSI Worx is seeking an experienced Organizational Change Specialist to join a client's team in Washington, D.C as a Workforce Management Analyst, Jr. 

    Location: Washington, D.C. (Onsite)

    Job Type: Contract to Hire

    Job Description:

    Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization Integration Office (EHRM IO) in the Workforce Management office. Workforce Management Analyst, Jr. position to provide workforce management support to leadership through experience in staffing new organizations.  Contractor will support government HR specialists.  Contractor will support government staffing needs, including acting as an HR liaison to several EHRM IO pillars in tracking recruitment actions between EHRM IO and the VA HR Servicing organization.  Duties include developing recruitment packages, ensuring onboarding of new staff goes smoothly, reporting out on status and risk to pillars and executive leadership, updating standard processes and tracking of activities to ensure compliance with all VA staffing policies.

    Requirements: 

    Minimum qualifications:

    • 5 years of professional work experience
    • Experience in organizational assessment and evaluation, organizational design, or development of leadership/ management skills
    • Able to recommend changes and enhancements to current onboarding processes based upon knowledge of supply chain healthcare delivery systems, understanding of business processes or treatment protocols
    • Able to act as liaison to providers and facilities to support the effective execution of change management processes
    • Bachelor's Degree (or substitute RN or PharmD) in Healthcare or related scientific or clinical discipline, such as Nursing or Pharmacy discipline is required

    Preferred qualifications:

    • Experience in the VA
    • Knowledge of the Electronic Health Records implementation effort

    Hands-on federal recruitment experience including sourcing of resumes, onboarding, offboarding, classification, hiring authorities, acting as a liaison between the customer and HR


  • 22 Days Ago

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Member Data Analytics Support Specialist
  • The Executive Leadership Council
  • Washington, DC FULL_TIME
  • The Executive Leadership Council is the preeminent member organization for the development of global black leaders. Comprised of more than 800 current and former corporate black CEOs, board members an...
  • 1 Month Ago

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Program Specialist (Environmental Response), GS-0301-09
  • U.S. Coast Guard
  • Washington, DC FULL_TIME
  • Duties As a Program Specialist (Environmental Response) within the NRC, you will serve as the sole federal point of contact for the reporting of all pollution, railroad, and port security incidents oc...
  • 9 Days Ago

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Health Science Specialist (Lead Emergency Response Coordinator)
  • U.S. Agency for International Development
  • Washington, DC FULL_TIME
  • Duties Serves as a technical expert to the Agency in incident command and emergency management o ensure appropriate preparedness and response to both outbreak and non-outbreak health emergencies. Lead...
  • 29 Days Ago

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Security Specialist (Executive Protection)
  • US Office of the Secretary
  • Washington, DC FULL_TIME
  • Duties As a Security Specialist (Executive Protection), you will perform the following duties: Implements day-to-day operations of executive protection functions. Coordinates the development of advanc...
  • 19 Days Ago

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Executive Resources Specialist
  • YRCI
  • Washington, DC FULL_TIME
  • Founded in 2001, YRCI is a leading professional services firm providing Human Capital, Acquisition Support and Financial Management Services to Government and Commercial customers nationwide. At YRCI,...
  • 22 Days Ago

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Subject Matter Expert
  • THR Partners
  • Houston, TX
  • Job Description Job Description This person will be an experienced engineer with sound understanding of HVAC systems tes...
  • 4/26/2024 12:00:00 AM

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Polymer Specialist/Subject Matter Expert
  • Generis Tek, Inc.
  • Minneapolis, MN
  • Please Contact : To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Rohan Salve at emai...
  • 4/26/2024 12:00:00 AM

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Subject Matter Expert Technical Specialist
  • Peraton
  • Chantilly, VA
  • Responsibilities: Peraton is seeking a Subject Matter Expert Technical Specialist to join our team of qualified and dive...
  • 4/26/2024 12:00:00 AM

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Acquisition Subject Matter Expert
  • Kepler Research Inc.
  • Woodbridge, VA
  • Acquisition and Program Management Subject Matter Expert supporting the Missile Defense Agency (MDA), Director of Acquis...
  • 4/26/2024 12:00:00 AM

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Subject Matter Expert
  • Vtg
  • Washington, DC
  • OverviewVTG is seeking aSubject Matter Expert(SME) to provide technical, program management, and analytical support to P...
  • 4/24/2024 12:00:00 AM

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Electrical Subject Matter Expert
  • Meta
  • Newton, GA
  • Meta is seeking a data center Electrical Subject Matter Expert (SME) to join our Data Center Facility Operations team. O...
  • 4/24/2024 12:00:00 AM

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Acquisition Subject Matter Expert
  • Kepler Research, Inc.
  • Woodbridge, VA
  • Acquisition and Program Management Subject Matter Expert supporting the Missile Defense Agency (MDA), Director of Acquis...
  • 4/23/2024 12:00:00 AM

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IT Subject Matter Expert
  • Contact Government Services, LLC
  • Hollywood, FL
  • IT Subject Matter Expert Employment Type: Full Time, Experienced level Department: Information Technology As an IT Subje...
  • 4/22/2024 12:00:00 AM

Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west. The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$55,597 to $73,477

Executive Response Specialist in Elyria, OH
This enables them to effectively communicate and calibrate with fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management.
January 17, 2020
Executive Response Specialist in Idaho Falls, ID
OOP Specialists must also stay up to date on Bank policies and procedures, and regulatory requirements in order to provide clear and effective feedback to Service Advisors, and recommend updates to The Source, out internal employee resource.
February 18, 2020
Executive Response Specialist in Sumter, SC
OOP Specialists are expected to be fully knowledgeable and cross-trained on all products related to U.S.
November 30, 2019