Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Marine Spill Response Corporation has an entry or mid-level career opportunity for an Oil Spill Response Technician.
This position operates and supports all phases of oil spill response equipment and performs routine and preventative maintenance on various equipment. Prior oil spill response experience is a plus but not required.
RESPONSIBILITIES
Job Type: Full Time
Salary Range: Responder $23.50 to $28.11
QUALIFICATIONS
PHYSICAL REQUIREMENTS
BENEFITS
Join our team today! To learn more about our company, visit us at www.msrc.org
Marine Spill Response Corporation is an Equal Opportunity Employer. MSRC prohibits discrimination against any employee or applicant for employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, or because an employee or applicant is a disabled veteran, recently separated veteran, or other protected veteran.
Internal Applicants:
To facilitate this process, internal applicants are encouraged to speak with their supervisor and/or their HRA about their interest in, and application for, this position
sHmffQP42W
Clear All
0 Executive Response Specialist jobs found in Berkeley, CA area