Executive Response Specialist jobs in Bangor, ME

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Family Crisis Response
  • bethany
  • Rockland, ME FULL_TIME
  • This position includes a one time $1,500 Sign On Bonus! 
    Note: Internal candidates do not qualify for sign-on bonuses

    Potential candidates are required to reside within the vicinity of Lincoln, Knox, Waldo County, Maine
    If you do not reside in this area, there are various positions available across the state of Maine.

    Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

    The HOMEBUILDERS® program is an evidence-based model which has been rated as a Well Supported family preservation program by the Title IV-E Prevention Services Clearinghouse. Emphasis is on child safety and keeping the family together.

    The HOMEBUILDERS® Specialist is primarily responsible for providing intensive family preservation services using the HOMEBUILDERS® model, to include crisis intervention, counseling, skill building, concrete services, and advocacy. In this role, you will simultaneously serve two to three families whose children are at imminent risk of out-of-home placement, or who are in placement and cannot be reunified without intensive in-home services. Services will primarily be rendered in client homes. 

    ESSENTIAL JOB RESPONSIBILITIES:

    • Conduct clinical interventions that are consistent with HOMEBUILDERS® standards, while using a range of clinical, concrete, and advocacy services to family members
    • Conduct data collection, and reporting in a thorough and timely manner
    • Provide client-interactive, comprehensive, strength and behavior-focused assessments
    • Work collaboratively with family members and referents in developing intervention goals and service plans directly related to the risk of out-of-home placement, while monitoring the progress, analyze barriers to goal achievement, and help families revise goals or plans as needed
    • Serve as a client and family advocate, while also providing concrete goods and services such as transportation as it relates to the family’s goals and teach them how to meet these needs on their own
    • Serve as a back-up and support other practitioners, as needed
    • Comply with service definition and guidelines outlined in the HOMEBUILDERS® standards for services
    • Assess the safety and structure of the home environment and use clinical strategies that promote safety
    • Maintain clear and concise documentation of treatment efforts
    • Available to clients 24 hours a day and 7 days a week, while also arranging the appropriate coverage, when needed
    • Keep up-to-date and accurate client progress notes for all clinical and counseling related activities and submit weekly production reports to supervisor in a timely manner in accordance with contract requirement, agency expectations, and program policy
    • Effectively utilize appropriate systems for data gathering, submission, and tracking client services rendered in accordance with time-bound expectations based on contract requirements, agency expectations, and program policy 
    • Conduct weekly sessions with families as outlined in the HOMEBUILDERS® standards
    • Work collaboratively with direct supervisor to implement quality enhancement or quality improvements plans
    • Establish and maintain referral and community resources
    • Facilitate flexible appointment times outside of regular business hours, and work nontraditional hours in the community, as needed
    • Attend weekly meetings with supervisor to review case plan and direction, and to evaluate client participation and progress
    • Attend weekly group consultation with HOMEBUILDERS® team to consult on cases
    • Keep abreast of community resources and refer families for support, as needed
    • Stay abreast of all agency, federal, and state regulatory requirements related to social services
    • Stay up-to-date on treatment modalities and complete trainings as required by funding sources, by attending conferences, seminars and journal reading
    • Complete other duties as assigned.
    • May be required or asked to participate in a Bethany sponsored donor engagement
      event.
  • 22 Days Ago

B
Family Crisis Response
  • bethany
  • Calais, ME FULL_TIME
  • This position includes a one time $1,500 Sign On Bonus! Note: Internal candidates do not qualify for sign-on bonuses.Potential candidates are required to reside within the vicinity of Hancock and Wash...
  • 28 Days Ago

B
Family Crisis Response
  • Bethany Christian Services
  • Calais, ME FULL_TIME
  • Family Crisis Response Requisition #: req12843 Location: Calais, Maine (Hancock and Washington County) Hours: Full-time (40 hours/week) This position includes a one time $1,500 Sign On Bonus! Note: In...
  • 28 Days Ago

E
Environmental Manager
  • Engineering Executive Search Firm
  • Madawaska, ME FULL_TIME
  • Environmental ManagerLocation: Madawaska, MESalary: $82K-$123KSign-On Bonus offeredBenefits: Medical, Dental, Vision, 401k with company match and retirement contribution, Life Insurance, Disability In...
  • 24 Days Ago

E
Steam Plant Supervisor
  • Engineering Executive Search Firm
  • Madawaska, ME FULL_TIME
  • Steam Plant SupervisorLocation: Madawaska, MESalary: $86K-$135K Bonus: 10%Benefits: Medical, Dental, Vision, 401k with company match and retirement contribution, Life Insurance, Disability Insurance, ...
  • 25 Days Ago

C
Field Sales Manager
  • Clark Executive Ltd
  • Belfast, ME FULL_TIME
  • My Client, based in Northern Ireland, is actively seeking a dynamic and ambitious Residential Field Sales Manager to join our high performing team. We are in search of an energetic Residential Field S...
  • 1 Month Ago

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0 Executive Response Specialist jobs found in Bangor, ME area

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Personal Support Specialist /PSS
  • Ibsa Home Care LLC
  • Bangor, ME
  • Job Description Job Description Personal Support Specialist /PSS Company Description Assists clients with personal care ...
  • 4/19/2024 12:00:00 AM

U
IES - Data Entry Specialist
  • Unity College
  • Unity, ME
  • The Company. At Unity, sustainability isn't a buzzword. It's the foundation of our entire approach and has been for more...
  • 4/19/2024 12:00:00 AM

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Personal Support Specialist (PSS) - Evenings PerDiem
  • First Atlantic Corp.
  • Lincoln, ME
  • ** Personal Support Specialist (PSS) - Evenings PerDiem** ** Colonial Health Care** ** Lincoln, ME** Schedule: **PerDiem...
  • 4/19/2024 12:00:00 AM

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Benefits Specialist
  • The Planet Group
  • Bar Harbor, ME
  • Benefits Program Manager Onsite daily (Monday-Friday) in Bar Harbor, ME Contract for 3+ months with permanent potential ...
  • 4/18/2024 12:00:00 AM

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FT Regional Pharmacy Technician Specialist
  • Hannaford
  • Brewer, ME
  • Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected...
  • 4/16/2024 12:00:00 AM

G
Production Specialist
  • Goodwill
  • Belfast, ME
  • Work Location: Belfast, Maine Goodwill Northern New England - good works here! At Goodwill, we believe in the power of w...
  • 4/15/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Bangor, ME
  • Now Hiring! Sleep Expert – Sales Is your current job a nightmare? Make it a dream! Mattress Firm The most trusted author...
  • 3/29/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Ellsworth, ME
  • Now Hiring! Sleep Expert – Sales Is your current job a nightmare? Make it a dream! Mattress Firm The most trusted author...
  • 3/29/2024 12:00:00 AM

Bangor is located at 44°48′N 68°48′W / 44.8°N 68.8°W / 44.8; -68.8. According to the United States Census Bureau, the city has a total area of 34.59 square miles (89.59 km2), of which 34.26 square miles (88.73 km2) is land and 0.33 square miles (0.85 km2) is water. A potential advantage that has always eluded exploitation is the city's location between the port city of Halifax, Nova Scotia, and the rest of Canada (as well as New York). As early as the 1870s, the city promoted a Halifax-to-New York railroad, via Bangor, as the quickest connection between North America and Europe (when combin...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$47,854 to $63,244
Bangor, Maine area prices
were up 1.6% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020